Senior Operations Manager

Who We Are:

2K is headquartered in Novato, California and is a wholly owned label of Take-Two Interactive Software, Inc. (NASDAQ: TTWO). Founded in 2005, 2K Games is a global video game company, publishing titles developed by some of the most influential game development studios in the world. Our studios responsible for developing 2K’s portfolio of world-class games across multiple platforms, include Visual Concepts, Firaxis, Hangar 13, CatDaddy, Cloud Chamber, 31st Union, HB Studios, and 2K SportsLab. Our portfolio of titles is expanding due to our global strategic plan, building and acquiring exciting studios whose content continues to inspire all of us! 2K publishes titles in today’s most popular gaming genres, including sports, shooters, action, role-playing, strategy, casual, and family entertainment.

Our team of engineers, marketers, artists, writers, data scientists, producers, thinkers and doers, are the professional publishing stewards of 2K’s portfolio currently includes several AAA, sports and entertainment brands, including global powerhouse NBA®️ 2K, renowned BioShock®️, Borderlands®️, Mafia, Sid Meier’s Civilization®️ and XCOM®️ brands; popular WWE®️ 2K and WWE®️ SuperCard franchises, TopSpin 2K25, as well as the critically and commercially acclaimed PGA TOUR®️ 2K

At 2K, we pride ourselves on creating an inclusive work environment, which means encouraging our teams to Come as You Are and do your best work! We encourage ALL applicants to explore our global positions, even if they don’t meet every requirement for the role. If you're interested in the job and think you have what it takes to work at 2K, we encourage you to apply!

What We Need:

2K Shared Development Studios (SDS) is looking for an experienced and meticulous Senior Operations Manager to help drive operational excellence across its global, multi-disciplinary team. This role is a key driver of process improvement and operational efficiency leading cross-functional projects and central resource management to achieve operational objectives across SDS teams. We are looking for someone who is diligent to detail, strives to optimize and develop processes, and a strong collaborator with excellent communication skills.

What You’ll Do:

• Partner with key SDS team members to identify operational challenges and employ optimizations to business processes and procedures
• Drive central resource management for SDS by taking ownership of the resource management platform and ensuring its functionality and growth to meet team needs
• Lead collaboration with partner teams on resource management
• Support the implementation and monitoring of performance metrics across SDS
• Lead timely flow of information, visibility of information, and process documentation and standardization across SDS

What Will Make You A Great Fit:

• 6-8 years of direct experience in Operations Management
• Education in Business, Operations Management, Project Management or other related field
• Experience in reporting/BI tools and advanced knowledge of Office Suite
• Experience and proficiency in Resource Management within an organization
• Outstanding and effective communication skills (verbal and written)
• Exceptional organizational skills and unwavering attention to detail
• Scrum or PMI Certifications (PMP, ACP, CSM, etc.) an asset
• Able to understand and analyze financial data an asset
• Hands-on experience in product and project management techniques and methodologies
• Ability to develop and maintain good relations and connect with people at all levels

As an equal opportunity employer, we are committed to ensuring that qualified individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform their essential job functions, and to receive other benefits and privileges of employment. Please contact us if you need reasonable accommodation.

Please note that 2K Games and its studios never uses instant messaging apps or personal email accounts to contact prospective employees or conduct interviews and when emailing, only use 2K.com accounts. 

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