People Operations Manager (Benefits & Leave)

About Abby Care

Our mission is to redefine care for the most vulnerable. The healthcare system is failing the underserved. We are transforming the healthcare experience for low-income families through cutting edge technology and operations. Abby Care is a leading provider of home health services, dedicated to delivering compassionate, patient-centered care to families and individuals in the comfort of their homes.

What makes us the home health provider of the 21st century:

• Digital health integrations - We innovate to give our clinical teams superpowers. We build technology to decrease clinical administrative work and to improve the measurement of health outcomes.
• Clinical excellence - We strive to deliver the best-in class care to our families. Our culture encourages clinical growth and emphasizes quality in all our clinical processes.
• Family training and support - We believe that family care is key to a patient's wellbeing and health. Our care model incorporates family support into care plans.

 

The Role 

We're looking for a leader to join us as a People Operations Manager. You will report into the Director of People. This is a Full-Time Remote opportunity based in the United States, with a preference for candidates in Colorado. In this role you will focus on Benefits & Leave to manage employee benefits and leave administration across multiple states. This role is essential in ensuring our team members employee experience with access to well-managed benefits and execution on a clear, compliant leave process.

Role Responsibilities: 

• Administer Benefits Programs Across multiple states and employee populations – Oversee health, retirement, wellness, and other employee benefits, ensuring they are delivered accurately and efficiently.
• Manage Leave of Absence (LOA) Processes – Handle state-specific leave requirements, including FMLA, disability, paid family leave, and other statutory programs, ensuring compliance and smooth employee experiences.
• Ensure Compliance – Stay up-to-date with federal, state, and local benefits and leave laws, ensuring policies align with legal requirements.
• Optimize Processes – Identify and implement improvements to streamline benefits and leave administration, enhancing efficiency and accessibility.
• Reporting and Analysis – Track and analyze leave trends, benefits utilization, and costs to provide insights and drive data-informed decisions.
• Cross Team Collaboration – Work closely with HR, Finance, and external vendors to maintain seamless benefits and leave operations.
• Support Employees – Serve as the go-to expert for benefits and leave-related inquiries, ensuring employees understand their options and receive timely assistance.

The Requirements:

• Bachelor’s degree in Human Resources, Business Administration, Finance, or a related field.
• Experience in benefits and leave administration, with experience in a specialized role managing multi-state leave programs.
• Strong understanding of state and federal leave laws, including FMLA, ADA, disability, and paid leave programs across multiple states.
• Experience with benefits administration, compliance, and vendor management.
• Bonus points for experience in healthcare or a high-growth startup environment.
• Proficiency in HRIS and leave management systems with expertise in process optimization and system implementation.
• Self-starter with ability to drive execution and processes with minimal oversight.
• Strong analytical skills with a keen eye for detail and compliance reporting.
• Excellent communication and problem-solving skills, with the ability to advise employees and leadership on leave policies.
• Certification in benefits or leave administration (e.g., CEBS,CBP, GBA) is a plus.
• Preference for candidate to be based in Colorado.

 

Our Value Prop to You

• Compensation with sign-on bonus, annual bonus plan, company equity, and benefits. Our builders are a critical part of our team, and we strive to reflect this through ownership and pay.
• Create life-changing impact for millions. The work you do will have an immediate and significant impact on millions of lives. Low-income families are often turned away from care and treated with little respect in healthcare. You’re fired up to flip this narrative!
• Environment for growth and learning. You will have the opportunity to build the next category-defining company with a tight-knit team, drive great impact, and gain exposure to all functions of the company. Here, you can flex multiple realms of your skills and creativity.
• An energizing, compassionate team. Our team cares deeply about each other. We strive to elevate and uplift each other in our day-to-day work to do the best for our families. We don't believe in bureaucratic nonsense. We’re serious about our goals and move fast to deliver.
• Supporting your wellbeing. We provide benefits to allow you to do your best work:
  • Competitive medical, vision, dental, 401K, and life insurance plans.
  • Unlimited paid-time-off (PTO), 10 paid holidays, and paid parental leave. We want you to rest as hard as you work.
  • Paid company off-sites, meetups, and team bonding events. You’ll get to see everyone outside of their Zoom box.