Supervisor - Fulfillment

Responsibility

• manage day-to-day operations of inventory, especially stock count,VRN,defective product, in accord with policies and procedures established by and under the direction of the inventory Manager.
• Participate in day-to-day operations in a fun yet always ready manner.
• Manage and monitor day to day of inventory especially stock count,VRN,defective product, strictly on safety policy and company regulation to ensure the operations flow is smoothly and efficiency without a bottle neck.
• Lead, motivate team through effective & open communication to maximize customer satisfaction and team productivity.
• Effectively plan and scheduling the operations resources to meet and exceed internal and external services levels at all times.
• Create a positive and collaborative team environment by setting and regularly reviewing the achievement of team goals.
• Ensure compliance to Safety & Security, DG and Company policies and procedures.
• Document and track any failures/error including reporting on failure rates, causes, and preventable incidents.
• Assist in training and coaching new and existing team members.

Knowledge and Key Competencies

• Strong knowledge in warehouse and operations management.

• Ability to work in a fast-paced environment where continuous innovation is desired.

• Committed to learning and expanding professional and technical knowledge.

• Effective communication with customers and colleagues over the phone and in written transactions.

• Good people management skills.

• Assertive, result-oriented, service-minded and honest.

• Can do attitude.