Back to jobs

Jira Architect/Analyst

Foster City, CA

We’re ALTEN Technology USA, an engineering company that provides solutions for engineering, technology, and product development projects. For decades, we’ve been helping our clients develop products that are changing the world, whether that’s by shaping the future of space exploration, saving lives with medical devices that set a new standard of care, or creating the fully autonomous electric taxi of tomorrow. Our team of more than 600 people works across industries including aerospace, medical devices and life sciences, unmanned systems and robotics, automotive OEM and tier 1 suppliers, commercial vehicle, electric vehicles, rail, and more. Our offices across the US have different industry focuses and engage with our clients in different ways, ranging from working on-site at client facilities to performing product development at our delivery centers.
 
ALTEN Group, our parent company, has been a leader in engineering and information technology for more than 30 years. ALTEN Group operates in 30 countries across Europe, North America, Asia, Africa and the Middle East and employs more than 36,000 people, 88% of whom are engineers. The company covers the whole development cycle and offers a choice of service levels, from technology consulting to complete project outsourcing.
 
When you join ALTEN Technology USA, you join a group of people passionate about collaborating to solve some of the world’s most technical engineering challenges. Our success is tied to taking care of our employees by building relationships and providing opportunities for mentorship and career growth. We offer comprehensive benefits for all full-time employees, including medical, dental, and vision insurance; a 401(k) plan with employer matching; paid time off (PTO); paid parental leave; and mentorship to help you take your career to the next level. You don’t have to take our word for it that we are a great place to work—we were named on the 2023 Top Workplaces list thanks to feedback from our proud employees.

We are seeking an experienced and highly skilled Jira Architecture/Analyst to join our team. This individual will have a deep understanding of Jira’s structure and data and will play a critical role in designing, implementing, and optimizing Jira to support organizational needs. The successful candidate will partner with the PMO Process & Tools Lead to provide strategic thought leadership and technical expertise, ensuring Jira is configured to meet specific business use cases, reduce administrative overhead, and deliver efficient solutions.

Key Responsibilities:
Strategic Guidance & Recommendations: Provide thought leadership on Jira architecture and solutions, recommending the best approaches to structure Jira based on specific use cases, including workflows, issue types, attributes, custom fields, issue links, and automation capabilities.

Solution Implementation & Optimization: Collaborate with the PMO Process & Tools Lead to develop actionable strategies for solving problems and improving Jira's usage, ensuring seamless integration and streamlined workflows across teams.

Documentation Creation: Develop and maintain Jira implementation documentation, providing clear guidelines for implementation teams to follow during execution.

Testing & Demos: Lead testing and conduct demos of new Jira functionality in a development environment. Work with implementation teams to validate features and refine configurations before migrating to production systems.

Data Migration & Backfill: Map out and guide the migration and data backfill requirements for new functionality being migrated to the production environment. Address critical requirements such as mandatory fields and impact on reporting for existing tickets.

Collaboration with Jira Admin Team: Work closely with the central Jira admin team to ensure recommendations and implementations are aligned with organization-wide expectations and best practices.

Use Cases & Solutions:
Change Control Management: Develop and implement solutions to improve change control processes within Jira, ensuring efficient tracking and management.

Scope Definition Documentation: Design and implement workflows and structures for documenting scope definitions within Jira.

Polarion Integration Workflow Design: Assist in the design and configuration of Polarion integration workflows for milestone tracking, ensuring seamless data exchange.

Risk Register: Create and maintain risk register functionality within Jira to ensure accurate tracking and reporting of risks.

Delivery Reporting Enhancements: Enhance Jira’s reporting capabilities, including improving burndown charts, tracking progress per feature, and supporting milestone-based delivery reporting.

Qualifications:
Proven experience as a Jira Architect, Jira Analyst, or similar role, with a deep understanding of Jira's structure and data.
Strong experience with Jira’s issue types, attributes, custom fields, workflows, and automation capabilities.
Expertise in creating and managing Jira documentation and implementation guidelines.
Familiarity with Jira testing and demonstration processes, including working with dev environments to refine configurations before production migration.
Experience in data migration, backfill requirements, and mapping workflows for Jira implementations.
Strong collaboration skills to work effectively with cross-functional teams and Jira administrators.
Experience with use cases such as change control management, scope documentation, risk tracking, and delivery reporting is highly desirable.
Knowledge of Polarion integration and milestone tracking workflows is a plus.
Skills & Competencies:
Strong analytical and problem-solving skills.
Excellent written and verbal communication skills.
Ability to provide strategic recommendations and guide complex Jira implementations.
Attention to detail and the ability to manage multiple priorities effectively.
Education:
Bachelor’s degree in Information Technology, Computer Science, Business, or a related field (or equivalent experience).

Salary Range: $100-130k 

The actual salary offered is dependent on various factors including, but not limited to, location, the candidate’s combination of job-related knowledge, qualifications, skills, education, training, and experience 

 

ALTEN Technology is an Equal Opportunity Employer. Our Policy is to extend opportunities to qualified applicants and employees on an equal basis regardless of an individual’s age, race, color, sex, religion, national origin, disability, sexual orientation, gender identity/expression or veteran status.

Please beware of job seeker scams and see this important notice on our careers page for more information about our recruiting process.

Create a Job Alert

Interested in building your career at ALTEN Technology USA? Get future opportunities sent straight to your email.

Create alert

Apply for this job

*

indicates a required field

Resume/CV*

Accepted file types: pdf, doc, docx, txt, rtf

Cover Letter

Accepted file types: pdf, doc, docx, txt, rtf

Select...
Select...
Select...

Voluntary Self-Identification

For government reporting purposes, we ask candidates to respond to the below self-identification survey. Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.

As set forth in ALTEN Technology USA’s Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law.

Select...
Select...
Race & Ethnicity Definitions

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.

Select...

Voluntary Self-Identification of Disability

Form CC-305
Page 1 of 1
OMB Control Number 1250-0005
Expires 04/30/2026

Why are you being asked to complete this form?

We are a federal contractor or subcontractor. The law requires us to provide equal employment opportunity to qualified people with disabilities. We have a goal of having at least 7% of our workers as people with disabilities. The law says we must measure our progress towards this goal. To do this, we must ask applicants and employees if they have a disability or have ever had one. People can become disabled, so we need to ask this question at least every five years.

Completing this form is voluntary, and we hope that you will choose to do so. Your answer is confidential. No one who makes hiring decisions will see it. Your decision to complete the form and your answer will not harm you in any way. If you want to learn more about the law or this form, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp.

How do you know if you have a disability?

A disability is a condition that substantially limits one or more of your “major life activities.” If you have or have ever had such a condition, you are a person with a disability. Disabilities include, but are not limited to:

  • Alcohol or other substance use disorder (not currently using drugs illegally)
  • Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, HIV/AIDS
  • Blind or low vision
  • Cancer (past or present)
  • Cardiovascular or heart disease
  • Celiac disease
  • Cerebral palsy
  • Deaf or serious difficulty hearing
  • Diabetes
  • Disfigurement, for example, disfigurement caused by burns, wounds, accidents, or congenital disorders
  • Epilepsy or other seizure disorder
  • Gastrointestinal disorders, for example, Crohn's Disease, irritable bowel syndrome
  • Intellectual or developmental disability
  • Mental health conditions, for example, depression, bipolar disorder, anxiety disorder, schizophrenia, PTSD
  • Missing limbs or partially missing limbs
  • Mobility impairment, benefiting from the use of a wheelchair, scooter, walker, leg brace(s) and/or other supports
  • Nervous system condition, for example, migraine headaches, Parkinson’s disease, multiple sclerosis (MS)
  • Neurodivergence, for example, attention-deficit/hyperactivity disorder (ADHD), autism spectrum disorder, dyslexia, dyspraxia, other learning disabilities
  • Partial or complete paralysis (any cause)
  • Pulmonary or respiratory conditions, for example, tuberculosis, asthma, emphysema
  • Short stature (dwarfism)
  • Traumatic brain injury
Select...

PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.