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Data Collection Operations Manager

San Francisco, California

We’re ALTEN Technology USA, an engineering company helping clients bring groundbreaking ideas to life—from advancing space exploration and life-saving medical devices to building autonomous electric vehicles. With 3,000+ experts across North America, we partner with leading companies in aerospace, medical devices, robotics, automotive, commercial vehicles, EVs, rail, and more.

As part of the global ALTEN Group—57,000+ engineers in 30 countries—we deliver across the entire product development cycle, from consulting to full project outsourcing.

When you join ALTEN Technology USA, you’ll collaborate on some of the world’s toughest engineering challenges, supported by mentorship, career growth opportunities, and comprehensive benefits. We take pride in fostering a culture where employees feel valued, supported, and inspired to grow.

 

Our team is looking for an experienced operations people leader to manage a team of 20-30+ data collectors and annotators for physical data generation. This person will be responsible for delivering data output while ensuring efficient operations, maintaining quality standards, and optimizing workflow processes. They will be the primary point of contact between the annotation and data collection staff and the customer team within our organization.

 

RESPONSIBILITIES FOR DATA COLLECTION OPERATIONS MANAGER

Leadership

  • Manage daily operations of Data Collection and Annotation teams
  • Serve as main interface point between data collection and research teams
  • Manage team headcount needs and coordinate hiring, when needed
  • Own and refine the job profiles for the data collection and annotation teams
  • Create and maintain team schedules and rotation plans
  • Conduct regular team meetings to relay team updates
  • Develop and implement onboarding and training materials
  • Set and monitor productivity goals and KPIs
  • Manage team member performance and provide coaching
  • Ensure compliance with safety protocols and procedures
  • Create and maintain standard operating procedures
  • Contribute to the improvement of data collection methodology

 

Software

  • Manage project tracking systems (e.g. Jira/Asana) for team task assignment
  • Create data reports and dashboards for management to understand program performance
  • Maintain detailed documentation of data collection processes and outcomes
  • Triage software issues and route them to the correct partner team to resolve
  • Monitor ongoing software skillset needs on the team
  • Track software updates and maintenance schedules with software engineering partners

 

Hardware

  • Triage hardware issues and route them to the correct partner team to resolve
  • Monitor ongoing hardware skillset needs on the team
  • Supervise workspace organization and safety standards
  • Ensure proper equipment handling and storage protocols across the teams
  • Track and implement hardware upgrades alongside hardware engineering partners
  • Manage equipment training programs

REQUIRED SKILLS:

  • 5+ years people management experience
  • 10+ years of professional experience
  • Proven team leadership experience managing 20+ operations associates or similar
  • Experience in a business operations leadership role, with responsibility for hitting KPIs
  • Experience performing or managing data collection / annotation, especially in a robotics or autonomous vehicle context
  • Strong interpersonal and communication skills
  • Strong organizational skills
  • Experience defining metrics, pulling data (e.g. SQL), and building dashboards with that data from the ground up
  • Sufficient technical ability to interface with software and hardware engineering for support

 

PREFERRED SKILLS:

  • Experience operating robots
  • Experience with physical world simulation
  • Experience running basic commands on a terminal
  • Experience with virtual reality devices
  • Strong understanding of 6S methodology and processes to improve and maintain workspace organization

 

SALARY RANGE:

  • $75,000 - 100,000 per year
  • The actual salary offered is dependent on various factors including, but not limited to, location, the candidate’s combination of job-related knowledge, qualifications, skills, education, training, and experience.

ALTEN Technology is an Equal Opportunity Employer. Our Policy is to extend opportunities to qualified applicants and employees on an equal basis regardless of an individual’s age, race, color, sex, religion, national origin, disability, sexual orientation, gender identity/expression or veteran status.

Please beware of job seeker scams and see this important notice on our careers page for more information about our recruiting process.

Compliance Notice: Alten USA is a federal contractor subject to the requirements of the Vietnam Era Veterans’ Readjustment Assistance Act (VEVRAA) and Executive Order 11246. We are an Equal Opportunity Employer and consider all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

Drug Screening Requirement: As a federal contractor, Alten USA maintains a drug-free workplace. All candidates selected for employment will be required to successfully complete a pre-employment drug screening as a condition of hire.

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