Sr Systems Engineer(Logic Monitor)

Altera, a member of the N. Harris Computer Corporation family, delivers health IT solutions that support caregivers around the world. These include the Sunrise™, Paragon®, Altera TouchWorks®, Altera Opal, STAR™, HealthQuest™ and dbMotion™ solutions. At the intersection of technology and the human experience, Altera Digital Health is driving a new era of healthcare, in which innovation and expertise can elevate care delivery and inspire healthier communities across the globe. A new age in healthcare technology has just begun.

Mandatory skills: -     

• 5+ years of experience with Windows + Linux systems and Logic Monitor
• Must be willing to work in 24X7 shift environment
• System engineering experience supporting Enterprise Operations.
• Willing to work in 24X7 shifts and adjust schedule to fit deployment/maintenance events.
• HA/Cluster, IIS , Powershell and Shell script
• Common system Monitoring tools - Logic Monitor
• Able to perform L2 level activities in Windows and Linux server environments.
• Experience with Windows and Linux Patching & Security remediation to keep environment compliant.
• Responsible for monitoring performance and system usage.
• Experience with remote Hardware/Software monitoring and Administration.
• Experience working within Change Controls with limited maintenance in Microsoft Windows and RHEL Linux Systems.
• Exceptional troubleshooting skills.
• Knowledge of Data Center operations and vendor handling.
• Working and resolving alerts within SLA.
• Experience working in a culturally diverse environment.
• Ability to be proactive and work independently with limited direction.
• Excellent Communication & Email Skills are mandatory.

Responsibilities:      

• Responsible for the configuration, installation, upgrades, performance monitoring, security, and continual improvement of Windows and Linux Servers.
• Responsible for supporting our systems and applications, including Azure, VMware, Windows, Linux systems.
• Responsible for deployment of new solutions by following documented processes.
• Responsible for continuous improvement and enhancement of Infrastructure related services. Monitor and resolve the issues proactively.
• Analyze technical and business needs and recommend solutions
• Maintain positive relationships with client, end users and vendors, and consultants.
• Maintain current working knowledge in the area of systems and hardware, and incorporate new developments into the future systems of the enterprise     

Job Description         

• Experience supporting highly-available cross enterprise Shared Services applications on a large, global network.
• Experience with application administration, architecture and deployment processes.
• Experience working with Development Teams to provide support and feedback for troubleshooting application/deployment issues.
• Able to handle multiple tasks and possess proper time management skills with a focus on establishing priorities.
• Knowledge of Change Control/RFC processes.
• Excellent problem-solving skills, along with the ability to work independently, as well as part of a cross-functional team.
• Ability to work on complex problems where analysis of situations or data requires in-depth evaluation of various factors which often require interdisciplinary collaboration.
• Ability to communicate clearly with technical and non-technical teams.

 Altera is an Equal Opportunity/Affirmative Action Employer. We consider applicants without regard to race, color, religion, age, national origin, ancestry, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, veteran status, disability, genetic information, citizenship status, or membership in any other group protected by local law.

If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at:

HR.Recruiting@AlteraHealth.com