Strategy & Ops Senior Manager, Operational Excellence

Aspire is the leading all-in-one finance operating system for growing businesses in APAC. We are on a mission to reinvent business finance for a new generation of entrepreneurs and business owners, empowering startups and MSME to realise their full potential. 

Founded in 2018, Aspire has raised over USD 300M+ across equity and debt from world-class investors. In 2023, we successfully closed an oversubscribed USD 100 million Series C equity round led by Sequoia Capital and Lightspeed Ventures with participation of Tencent, Paypal Ventures, LGT Capital Partners, Picus Capital and MassMutual Ventures. To power our solutions, we have partnered with some of the best companies in the world such as Visa and Wise and helped more than 50,000 businesses using our suite of products.

For 2 consecutive years in 2022 & 2023, Aspire has been awarded Best Employer of the Year and Startup of the year by Asia FinTech Awards, and also LinkedIn’s Top Startup in Singapore. In 2023, we also made it to CB Insights’ Top 100 Global Fintech List. 

You will be amazed by the energy and experience of our team! Aspire serves as an environment for you to innovate and drive change with our team of ex-entrepreneurs, ex-founders, and high-achievers with international and diverse backgrounds.

Are you a top talent who is passionate about entrepreneurship? Join our rapidly growing team to make an impact in the fintech space! 

ABOUT ASPIRE

We are the leading all-in-one finance operating system for growing businesses in South-East Asia. We are on a mission to reinvent business finance for a new generation of entrepreneurs and business owners, empowering startups and SMBs to realize their full potential.

We have successfully closed an oversubscribed US$ 100 million Series C equity round in 2023 led by Sequoia and Lightspeed with participation of Tencent and PayPal. We partner with some of the best companies in the world such as Visa and Wise and help more than 15,000 businesses using our suite of products.

In 2021 and 2022 we were named in LinkedIn's Top 5 Startups in Singapore and awarded Best Employer of the Year and best Payments Tech 2022 by Asia Fintech Awards.

You will be amazed by our energy and ambition. We are a team of ex-entrepreneurs, ex-founders, and A players with international and diverse background (45% of us are women). We team up to excel in what we do, and don't take NO for an answer.

We are expanding rapidly. Are you a top talent? Are you passionate about entrepreneurship? Join us and make an impact in the Fintech space!

ABOUT THE ROLE

You are part of the COO Office and are responsible for improving operational efficiency within Operations team.

• Monitor performance, streamline initiatives, oversee program management around operational efficiency
• Align on top-level operational performance objectives, projects, & metrics, and communicate to departments
• Help define new operational strategies by working with COO office and other executives on special projects
• Manage & plan manpower requirements for operational teams, across all geographies
• Support in keeping the environment & management framework appropriate to making teams highly productive: career progression plans, SOPs, documentation, communication channels, escalation strategies, organisational design, etc. 
• Help with planning and coordinating strategic cross-functional events and/or reports, such as board meetings, leadership workshops & offsites
• Serve as a subject-matter expert, handling inquiries, developing action plans, and assisting with preparation and dissemination of communications
  
  

YOUR PROFILE

• You have done it before - 8+ years project management & leadership experience, in consulting, investment banking, or fintech experience. You have proven success in executive-level advising and interdepartmental collaboration.  You understand the basics of financial services, including payments, financial crime, customer operations
• You can build a vision and action plan - You come up with a vision & strategy for your team, build and action plan based on this and execute it, effectively & without supervision, rallying other leaders to your cause
• You have strong communication & project management skills - You are used to communicating with senior executives, as well as with on-the-ground teams. Your communication is clear, structured, and concise. You know how to project manage large projects with a lot of dependencies
• You make operations run like clockwork - You are highly analytical and structured, you can lead teams with any profile to success
• You are customer-obsessed - You put yourself in the shoes of the customer
• You have strong communication & prioritization skills - You are an expert at communicating your vision, strategy, expectations, priorities to upwards & downwards
• You're willing to work from the office (based in Gurgaon, India or Singapore) 3 days a week.

What we offer

• Uncapped flexible annual leave.
• Hybrid work arrangement. 
• Training subsidy for your professional growth.
• Wellness benefit.
• Team bonding budget to foster collaboration and sense of belonging.
• Flexibility to work from anywhere (for up to 90 days per annum).
• Culture is Key: We always strive to cultivate a special culture that brings special talents together - You can learn more about our culture on our careers site and LinkedIn Life page.
  

Equal Opportunity Statement 

Aspire is an equal opportunity employer and is committed to providing equal employment opportunities to all qualified individuals without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or any other protected characteristic as outlined by applicable laws. 

Please note: by submitting your application, you acknowledge that you have read and understood Aspire’s Data Protection Policy for Employees, Freelancers, Contractors and Job Applicants (the “Policy”), and consent to the collection, use and disclosure of your personal data by Aspire for the purposes set out in the Policy. You may withdraw consent for such collection, use and disclosure, and make an access or correction request in respect of your personal data, in accordance with the Policy by emailing people@aspireapp.com.