Risk & Fraud Analyst

About us:

Betty is an innovative entertainment company pioneering at the intersection of real money online casino and casual mobile gaming. Accredited by the Alcohol and Gaming Commission of Ontario (AGCO) as a B2C operator in February 2023, we've set a new standard in the industry. Our mission is to redefine the online casino experience by offering a uniquely transparent environment where players can relax, unwind, and enjoy themselves safely. We are committed to accessibility, fairness, and inclusivity, fostering a community of like-minded individuals who value ethical gaming practices and prioritize our players' safety and enjoyment above everything else.

Our Values:

• We are honest - we value honesty in all aspects.
• Bring the Olives - we offer premium customer experience.
• Think Big - we believe in always striving for more.

Key Responsibilities:

• Analyzing patterns and identifying potential issues related to customer’s behavior
• Utilizing all available reporting tools to support your investigations
• Monitoring transactions and ensuring regulatory compliance
• Suggesting improvements to procedures and systems to improve efficiency
• Monitoring account linkages
• Working with colleagues in other departments to resolve account-related issues and prevent fraud
• Assisting with third party processor risk queries
• Reviewing gaming history
• If necessary, liaising with players on account related issues via email to assist with resolving risk related account issues
• Assisting management with daily workload reporting and task structuring/distribution

Requirements:

• Track record in the iGaming industry with experience in risk management, fraud prevention, or a related field
• Deep understanding of the iGaming ecosystem with focus on online casinos
• Familiarity with fraud detection systems and risk management platforms used in the iGaming industry
• Comprehensive knowledge of global gaming regulations and compliance requirements, including AML (Anti-Money Laundering) and KYC (Know Your Customer) protocols
• Experience working with regulatory bodies and ensuring compliance with jurisdictional requirements in various iGaming markets
• Proven experience in monitoring and analyzing transaction data to identify fraudulent activities and mitigate risks
• Strong background in investigating fraud cases

What we offer:

• Competitive salary
• Premium Health insurance
• Career and skills development opportunities
• Fun and collaborative team environment
• New modern office space