GTM Enablement Program Manager

• We're taking autonomous search mainstream, making product discovery more intuitive and conversational for customers, and more profitable for businesses.
• We’re making conversational shopping a reality, connecting every shopper with tailored guidance and product expertise — available on demand, at every touchpoint in their journey.
• We're designing the future of autonomous marketing, taking the work out of workflows, and reclaiming the creative, strategic, and customer-first work marketers were always meant to do.

At Bloomreach, we’re on a mission to drive growth, revenue and loyalty for our customers and our business. As a GTM Enablement Program Manager, you'll work at the heart of our GTM teams, reporting to our Director of GTM Enablement - bridging customer and employee experiences, driving value through training, programs, processes, tools and content.  In the role, you’ll own creation and management of resources,ensuring our teams have the right tools and training to engage prospects and clients effectively.  You’ll work closely with Sales, Solutions, Marketing, Product, and Customer Success teams, driving sales productivity and revenue. 

What You’ll Do

• Program & Project Management - Develop and execute comprehensive enablement programs for new product/feature updates, onboarding, ramping and ongoing initiatives, tracking and reporting on the effectiveness of initiatives using key KPIs (e.g., win rates, conversion rates, sales cycle length) to refine initiatives based on data-driven insights.
• Build & Nurture Relationships - Proactively build and maintain deep relationships with key stakeholders and strategic vision through regular communication, consultation and collaboration, including taking a leadership role for key initiatives. You’ll partner closely with teams to understand our strategic and revenue goals, and help translate how we will enable and measure training programs, managing change and multiple priorities.
• Content Management - Leveraging our tools and feedback, you’ll own training content, proactively reviewing, maintaining up-to-date and centralized documentation, ensuring regular review cycles, and notification/archiving processes to ensure content is current, relevant, effective and easily accessible
• Learning & Development - Regularly assess the needs of supported roles to develop, design, own and facilitate innovative and creative training solutions via live and asynchronous methods, including development, administration and tracking of role-based certifications, with a focus on impact and employee experience, leveraging multiple learning delivery tools/methods. Collaborates with SMEs, creating engaging, learner-focused, and outcome-oriented training content with supporting reinforcements (e.g. talk tracks, etc.)
• Learning & TechSavvy Innovation - Regularly engage in industry and community forums to explore emergent trends, processes, principles, and tools, to innovate and challenge the status quo, leveraging functionality in new and existing tools, to drive efficiency and effectiveness in the Enablement and GTM teams.  

What We’re Looking For

• 5+ years of experience in sales or revenue enablement, or 3+ years of enablement with 2+ years of sales operations experience within a SaaS or technology environment
• Experience enabling on sales methodologies and skills frameworks (ie. Value Selling or similar, MEDDPICC)
• Demonstrated program management skills to drive large-scale projects to fruition, including goal setting, action planning, content creation, risk management, milestone tracking, KPI tracking, progress reporting and communications
• Experience in a direct sales role is a plus.
• Strong facilitation and communication skills, with the ability to engage and influence diverse audiences through self guided courses, live sessions and workshops
• Experience with Content Development, CRM, Call Recording, Learning Management and Content Management Systems (ie. Articulate, Salesforce, Clari, SkillJar, etc.)
• Experience working cross-functionally with leadership in influencing, developing and executing successful plans in an environment of fast growth 
• A track record of improving processes, introducing new approaches, and helping teams become more productive while balancing multiple priorities
• A true life long learner and self-starter with the desire to grow in a fast-paced SaaS environment

Nice to Have

• Experience with Martech: CDPs, campaign orchestration, or customer data pipelines
• Familiarity with Bloomreach, Braze, Salesforce, Adobe, or similar platforms

Excited? Join us and transform the future of commerce experiences.

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More things you'll like about Bloomreach:

Culture:

• A great deal of freedom and trust. At Bloomreach we don’t clock in and out, and we have neither corporate rules nor long approval processes. This freedom goes hand in hand with responsibility. We are interested in results from day one. 
• We have defined our 5 values and the 10 underlying key behaviors that we strongly believe in. We can only succeed if everyone lives these behaviors day to day. We've embedded them in our processes like recruitment, onboarding, feedback, personal development, performance review and internal communication. 
• We believe in flexible working hours to accommodate your working style.
• We work virtual-first with several Bloomreach Hubs available across three continents.
• We organize company events to experience the global spirit of the company and get excited about what's ahead.
• We encourage and support our employees to engage in volunteering activities - every Bloomreacher can take 5 paid days off to volunteer*.
• The Bloomreach Glassdoor page elaborates on our stellar 4.4/5 rating. The Bloomreach Comparably page Culture score is even higher at 4.9/5

Personal Development:

• We have a People Development Program -- participating in personal development workshops on various topics run by experts from inside the company. We are continuously developing & updating competency maps for select functions.
• Our resident communication coach Ivo Večeřa is available to help navigate work-related communications & decision-making challenges.*
• Our managers are strongly encouraged to participate in the Leader Development Program to develop in the areas we consider essential for any leader. The program includes regular comprehensive feedback, consultations with a coach and follow-up check-ins.
• Bloomreachers utilize the $1,500 professional education budget on an annual basis to purchase education products (books, courses, certifications, etc.)*

Well-being:

• The Employee Assistance Program -- with counselors -- is available for non-work-related challenges.*
• Subscription to Calm - sleep and meditation app.*
• We organize ‘DisConnect’ days where Bloomreachers globally enjoy one additional day off each quarter, allowing us to unwind together and focus on activities away from the screen with our loved ones.
• We facilitate sports, yoga, and meditation opportunities for each other.
• Extended parental leave up to 26 calendar weeks for Primary Caregivers.*

Compensation:

• Restricted Stock Units or Stock Options are granted depending on a team member’s role, seniority, and location.*
• Everyone gets to participate in the company's success through the company performance bonus.*
• We offer an employee referral bonus of up to $3,000 paid out immediately after the new hire starts.
• We reward & celebrate work anniversaries -- Bloomversaries!*

(*Subject to employment type. Interns are exempt from marked benefits, usually for the first 6 months.)

Excited? Join us and transform the future of commerce experiences!

If this position doesn't suit you, but you know someone who might be a great fit, share it - we will be very grateful!

Any unsolicited resumes/candidate profiles submitted through our website or to personal email accounts of employees of Bloomreach are considered property of Bloomreach and are not subject to payment of agency fees.

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