Senior Writer, Editor & Research Lead

WHAT IS BOX

Box (NYSE:BOX) is the leader in Intelligent Content Management. Our platform enables organizations to fuel collaboration, manage the entire content lifecycle, secure critical content, and transform business workflows with enterprise AI. We help companies thrive in the new AI-first era of business. Founded in 2005, Box simplifies work for leading global organizations, including JLL, Morgan Stanley, and Nationwide. Box is headquartered in Redwood City, CA, with offices across the United States, Europe, and Asia.

By joining Box, you will have the unique opportunity to continue driving our platform forward. Content powers how we work. It’s the billions of files and information flowing across teams, departments, and key business processes every single day: contracts, invoices, employee records, financials, product specs, marketing assets, and more. Our mission is to bring intelligence to the world of content management and empower our customers to completely transform workflows across their organizations. With the combination of AI and enterprise content, the opportunity has never been greater to transform how the world works together and at Box you will be on the front lines of this massive shift.

WHY BOX NEEDS YOU

Box needs an AI-obsessed writer, researcher and editor who creates the original storytelling, reporting and research projects that establish Box as an authority on AI in the enterprise. You are immersed in the AI conversation, and can build relevant, credible, differentiated editorial content that no competitor can replicate. This is a player/coach role — you spend the majority of your time creating, but you also direct and develop a small team of experienced writers and editors.

WHAT YOU’LL DO

Being fluent in the fast-moving AI conversation is an essential foundation for this role. You follow every major model release. You know the difference between what’s real and what’s hype. You understand the debates around agents, governance, enterprise adoption, and multimodal AI well enough to form your own opinions and defend them. When a model provider ships a new capability or a competitor launches an agent framework, you already know what it means for enterprise buyers — and you have a point of view on it.

That AI fluency is what makes everything else in this role work. You are part of Box’s editorial team, working with multimedia journalists and editors to keep Box present and credible in the live AI conversation. Your focus is the written editorial response: the fast-turn blog post when a major model drops, the analysis piece that contextualizes a new enterprise AI trend, the quick- turn explainer that shows Box has a genuine point of view. You also produce deeper, more evergreen editorial — the anchor stories, features, and research-driven content that compounds authority over time.

You also own Box’s fledgling research program. Starting with our annual State of AI and expanding into targeted monthly knowledge worker surveys, you design the research agenda, manage vendor relationships, interpret the data, and turn findings into flagship content that fuels the entire content operation — blog posts, social, executive talking points, sales enablement, and PR pitches. Critically, research findings don’t just live in reports — you feed them back into the daily conversation, ensuring the rest of our content team have proprietary data points to weave into their own content.

WHAT YOU’LL OWN

1. Fast-lane and craft-lane editorial content

• Participate in daily conversations with social, video and written journalism teams on the latest in AI. You are a key editorial voice: when the conversation demands a fast-turn written response, you will often produce it.

• Write fast-turn editorial content (target: <48 hours) when the AI conversation demands it — analysis pieces, explainers, POV posts, and contextual features that show Box understands what’s happening and has a credible angle.

• Your AI knowledge is the differentiator. You don’t need a product manager to brief you before writing about a new model release, an enterprise AI deployment pattern, or a governance framework. You already understand it.

• Write 2–3 more evergreen pieces per month: longer-form authority-building thought leadership, data-driven analysis, technical features, executive Q&As, and research- driven narratives.

• Conduct interviews with Box executives, subject matter experts, customers, and external experts. Your technical fluency means you ask better questions and find the real story faster.

• Feed signal from the AI conversation back into the editorial plan: surface what’s trending, what questions the market is asking, and what stories Box should be telling. Work with the EIC to determine what graduates from fast-lane to durable editorial.

2. Proprietary research program

• Own Box’s research program end-to-end: define the research agenda, design survey methodology (in collaboration with the team and external vendors), manage timelines and vendor relationships, and drive production from data collection through published output.

• Your AI fluency directly shapes what we research. You identify the questions the market is actually wrestling with today.

• Launch and sustain the State of AI research report as Box’s annual flagship study. Expand into smaller, more timely knowledge worker surveys on topics where Box has a credible angle.

• Turn research findings into a full content slate: the anchor report, blog posts around individual findings, social-ready data points, executive talking points, sales enablement materials, and pitchable stories for PR.

• Maintain a queryable repository of research findings, data points, and quotable insights that other team members draw from.

• Collaborate with Comms on pitchable research stories and with PMM on aligning research topics to campaign themes.

• Partner with the New Media Studio to turn research into visual and video formats — data graphics, short explainer videos, social-native data cards.

3. Writing team direction (player/coach)

• Contribute to ongoing editorial planning: bring story ideas grounded in research, interview insights, and what you're seeing in the live AI conversation.

• Direct line management of a brand editor and a contractor writer/editor. These are experienced professionals who need editorial direction, work allocation, and a quality- oriented leader. You spend the majority of your time creating; team direction is a secondary responsibility that makes the whole operation more effective.

• Allocate work across the writing team in coordination with editorial priorities, capacity and deadlines.

• Set deadlines, unblock progress, and ensure the team's output meets the editorial quality bar.

• Coach and develop writers — helping them build AI fluency, sharpen their editorial craft, and raise the quality of their output.

• Edit and elevate submitted content — raising the quality bar on technical accuracy and AI credibility.

What Success Looks Like (6–12 Months)

• Box has a written editorial voice in the live AI conversation: fast-turn blog posts and analysis pieces ship within 48 hours of major AI moments.

• The research program is live and producing: State of AI published, at least 2 pulse surveys fielded, and research findings actively fueling content across all channels and creators.

• Box is cited in external media, analyst reports, and LLM-generated answers using our research data.

• 3–4 high-quality craft-lane pieces published per month that demonstrate genuine AI fluency.

• Sales and executive teams are using research findings in conversations and presentations.

• The writing team knows what they're working on and why, with clear priorities and consistent quality. Your direct reports are developing and producing at a higher level than before you arrived.

WHO YOU ARE

You’ll thrive here if you:

• Live and breathe AI. You follow model releases, you test new tools, you have opinions on where enterprise AI is heading and what’s hype vs. what’s real. You can talk credibly about RAG, agentic workflows, enterprise security architectures, and multimodal AI without needing a briefing doc. This is non-negotiable.

• Are a strong writer who can take complex AI topics and make them clear, compelling, and credible for a business audience — and can do it fast when the moment demands it.

• Are a natural interviewer who can have a genuine technical conversation with an AI engineer or CTO and extract the insight that makes for a great story.

• Are data-literate: comfortable interpreting survey results, spotting meaningful patterns, and knowing the difference between a statistically interesting finding and a misleading one.

• Can manage a complex program (the research initiative) while still producing editorial content on a regular cadence and responding to fast-lane moments.

• Are a natural player/coach: you lead by doing, you elevate others through your own standard of work, and you can direct a small team without becoming a full-time manager.

Minimum Qualifications

• Deep, demonstrable AI fluency: published writing about AI, a track record of engaging with the AI conversation publicly, or professional experience working in or covering the AI space. We will care about your opinion on recent model releases, enterprise AI trends, and your opinion on where things are heading.

• 5+ years in editorial writing, journalism, or content marketing with a portfolio demonstrating strong writing on technology topics.

• Experience managing or significantly contributing to a proprietary research program: survey design, data analysis, and research-to-content production.

• Experience conducting interviews with technical and executive subjects and turning them into published content.

• Experience working in or covering B2B technology, enterprise SaaS, AI, or adjacent categories.

• Strong editorial judgment: you know what makes a story worth telling and can work at both fast-lane and craft-lane speeds. Experience directing or managing a small team of writers or editors — setting priorities, allocating work, and maintaining quality standards.

Box lives its values, with community and in-person collaboration being a core part of our culture. Boxers are expected to work from their assigned office a minimum of 3 days per week. Your Recruiter will share more about how we work and company culture during the hiring process.

Head-over-heels about this role — but not sure you meet all the requirements? Apply anyway! Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. At Box, we take a big-picture approach to hiring that fosters authenticity, diversity, and inclusion. If you're passionate about this opportunity, chances are, you shine pretty bright.

EQUAL OPPORTUNITY

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability, and any other protected ground of discrimination under applicable human rights legislation. Box strives to respect the dignity and ‎‎independence of people with disabilities and is committed to giving them the same ‎‎opportunity to succeed as all other employees. Inclusiveness is core to our culture at Box, and we strive to ensure you get the most from your interview experience.

Box makes reasonable accommodations for applicants with disabilities. If a reasonable accommodation is needed to participate in the job application or interview process, please complete this form. Reasonable accommodations may include scheduling adjustments, document dictation and beyond.

Notice to applicants in Los Angeles:  Box, Inc and its related branches will consider for employment, qualified applicants with criminal histories in a manner consistent with the Los Angeles Fair Chair Ordinance.  The Fair Chance Ordinance is provided here. 

Notice to applicants in San Francisco:  Box, Inc and its related branches will consider for employment, qualified applicants with criminal histories in a manner consistent with the San Francisco Fair Chair Ordinance.  The Fair Chance Ordinance is provided here.