Job Application for Lead Intake/Information Coordinator at By the Bay Health

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By The Bay Health, a non-profit established in 1975, set the standard for hospice in the U.S. by emphasizing the role of the patient in making important medical decisions. Our spectrum of home-based services now includes Skilled Home Health Care, Palliative Care, Adult Hospice Care and Pediatric Care. Our team approach strives to address practical, social, emotional and spiritual aspects of care, with the goal to maximize quality of life for our patients, caregivers and families.

This full-time position offers competitive pay, generous benefits and a supportive work environment.

We are seeking an Intake Coordinator who will be responsible for coordinating new intake referrals, gathering medical records, hospice orders, and patient insurance information, in compliance with By the Bay Health's organizational policies, procedures, applicable laws and regulations.

Schedule:

Hybrid; Tuesday - Saturday; 8:30am - 5:00pm

Location:

Larkspur

By the Bay Health follows all CDPH vaccine requirements for healthcare personnel.

Essential Duties & Responsibilities include (but are not limited to):

Oversee the coordination of weekday and weekend admissions including review of sign-outs, closing out old charts, and coordinating comfort kit deliveries on weekends
Ensure adequate daily staffing on Intake team
Ensure review of all inquiries and referrals for admission to Hospice Care program
Develop and maintain reference materials and administrative procedures for Intake staff
Provide training to new Intake Coordinators and oversee training on new processes.

Education/Experience:

Associate degree (A.A.) or equivalent from a two-year college or technical school, or equivalent combination of education and experience
Minimum two years’ experience performing clerical duties preferably in a healthcare setting

Pay Range:
$29.00 - $43.75 hourly

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By the Bay Health is proud to serve our community as an equal employment opportunity employer. Everyone is valued and welcome at BTBH. Our organization is committed to diversity, equity and continues to build a culture of inclusion by recruiting, screening, hiring and retaining any qualified individual without regard to age, race, color, ethnicity, religion, gender, gender identity or expression, sexual orientation, disability, marital status, registered domestic partner status, citizenship, physical or mental disability, legally protected medical condition, family care status, military care status, veteran status or any other consideration made unlawful by Federal, state, or local laws.

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Lead Intake/Information Coordinator

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