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Technology Project Manager

Canada - Toronto

Location: Toronto (Onsite) | Practice Area: Banking & Payments | Type: Permanent

Deliver secure, seamless digital identity experiences through innovative technology project delivery.

The Role

We’re seeking a skilled Technology Project Manager to lead the end-to-end delivery of a Digital Document Verification workstream within a large-scale Customer Identity and Access Management (CIAM) program. You’ll manage complex integrations, coordinate vendor solutions, and ensure secure, compliant, and user-centric outcomes for digital identity verification services.

What You’ll Do

  • Plan, execute, and manage the digital document verification workstream within a broader CIAM initiative.

  • Coordinate technology delivery across internal teams and third-party vendors to achieve seamless and secure integration.

  • Oversee project scope, timelines, risks, and dependencies to ensure successful delivery.

  • Ensure compliance with privacy, regulatory, and cybersecurity standards.

  • Track progress against key milestones, budgets, and resources using Clarity or similar portfolio management tools.

What We’re Looking For

  • Proven experience delivering technology implementation projects within large, regulated enterprises.

  • Strong understanding of identity management, cybersecurity, and digital verification solutions.

  • Excellent stakeholder management and communication skills across business, technology, and vendor groups.

  • Demonstrated ability to manage complex integrations and coordinate across multiple workstreams.

  • Proficiency with project management tools (e.g., Clarity, Jira, MS Project).

Bonus Points For

  • Experience delivering Customer Identity and Access Management (CIAM) or Digital Identity programs.

  • Familiarity with API integration, cloud-based verification platforms, or vendor onboarding.

  • Prior consulting or banking technology experience.

  • PMP or Agile certification (PMI-ACP, CSM).

  • Knowledge of regulatory compliance frameworks such as GDPR, PIPEDA, or SOC2.

Why Join Capco

  • Deliver impactful digital transformation across the Banking & Payments sector.

  • Work in a collaborative, flat, and entrepreneurial consulting culture.

  • Access continuous learning, training, and certifications to develop your expertise.

  • Be part of a team driving innovation in digital identity and access management.

  • Shape secure, customer-first technology solutions for leading financial institutions.

Our Benefits – Canada

We offer a competitive, people-first benefits package designed to support every aspect of your life:

  • Comprehensive Benefits Coverage: 100% company-paid health, life, and disability insurance effective from Day 1.

  • Retirement Savings Program: RRSP with employer matching contribution.

  • Virtual Health Care: Company-paid program available for employees and dependents.

  • Employee & Family Assistance Program (EFAP): Support services for employees and their families.

  • Parental Leave Top-Up & New Parent Gift: Enhanced parental leave and a celebratory gift.

  • Wellness Support: Fitness reimbursement benefit.

  • Business Coach from Day 1: Personalised one-on-one coaching to accelerate professional growth.

Inclusion at Capco

We’re committed to a barrier-free, inclusive recruitment process. If you need any adjustments at any stage, just let us know – we’ll be happy to help. We welcome applicants from all backgrounds. At Capco, we value the difference you make, and the differences that make you. Our #BeYourselfAtWork culture champions diversity, equity, and inclusion, and we bring a collaborative mindset to our partnerships with clients and colleagues.

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