Director, Revenue Operations

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We are aware of ongoing scams where individuals falsely claim to represent Catapult. If you are applying via a third-party website such as LinkedIn or Indeed, please verify that the role is listed on our official careers page: catapultsports.com/careers.All legitimate Catapult recruiters use email addresses ending in @catapultsports.com or @catapult.com.

Our mission is to improve the performance of athletes and teams, which we do by engineering the premier technology platform for sport. We've been at the forefront of sports technology and science since 2006 - we don't just work in the sporting industry, we are actively changing its future.  Our solutions are designed to help athletes and coaches “play smart” in a world where 1% can literally mean the difference between winning and losing.

We work with over 3,800 teams around the world, empowering coaches, managers and trainers in premier teams in the NFL, NBA, NHL, MLS, EPL, AFL, NRL, NCAA and more. We provide the information they need to optimize athletes’ health, game-day readiness, and performance, as well as in-game tactics.  Our software solutions include wearable technology, video analytics, and athlete monitoring solutions, and we are passionate about helping sports organizations at all levels to better scout, recruit, teach, and win.

WE WANT PEOPLE WHO ARE PASSIONATE ABOUT REVENUE OPERATIONS WITH A CAN-DO ATTITUDE. 

We are looking for a talented and inquisitive Director of Revenue Operations whose drive for learning and determination for continuous improvement aligns with our ambitious, fast-growing and transforming company. Based in Boston, they will optimize deal execution by introducing streamlined processes and leveraging automation. Their primary objective will be to offer actionable insights aimed at boosting revenue. Moreover, this individual will facilitate effective communication of any operational changes to the Sales team, ensuring seamless adaptation and compliance monitoring.

WHAT YOU WILL DO

• Define and optimise end-to-end sales processes centred around Salesforce, driving efficiency and alignment.
• Cultivate a culture of continuous improvement by identifying and executing process enhancements in collaboration with cross-functional teams to enhance overall revenue performance.
• Continuously review and implement technologies to enhance salesforce efficiency, ensuring seamless change management and high tool adoption.
• Streamline the Deal Desk process with Finance and Operations, playing a critical role in Salesforce CPQ and Salesforce/Netsuite Integration teams.
• Utilise data analytics to identify trends, forecast revenue, and provide insights for strategic decision-making.
• Develop and maintain key performance indicators (KPIs) to measure and report on revenue operations effectiveness.
• Manage and optimize marketing technology stacks and processes to ensure efficient and effective marketing operations
• Leadership of the Systems, Sales Operations and Insights Team members.

WHAT YOU WILL NEED

• 10+ years of sales and business operations experience or directly relevant experience; able to leverage knowledge and industry best practices from other high-growth SaaS companies.
• Proven ability to lead a high-performing revenue operations team, providing mentorship and professional development opportunities.
• Demonstrated success in optimising revenue processes and driving business growth.
• Experience with Salesforce and Salesforce CPQ, as well as Hubspot; familiarity with NetSuite is a plus.
• Highly organised and accountable; Able to develop, manage, and communicate project status across teams to support a common goal. 
• Strong interpersonal skills: Must be sharp, energetic, assertive and results-oriented; able to prioritise and focus in a rapidly evolving environment.
• Demonstrated ability to collect stakeholder feedback, deeply understand their pain points, and meet them on their level to drive solutions.

Whether you’re interested in sports or not, you’ll have the satisfaction of knowing your work is supporting some of the most successful teams and athletes on the planet! 

Research shows that while men apply for jobs when they meet an average of 60% of the criteria, women and other marginalised groups tend to only apply when they check every box. So if you think you have what it takes, but don't meet every single point in our job ad, please still get in touch! We would love to have a chat and see if you could be a great addition to our team. We are building the future of sports performance.  Our priority is to find the brightest talent that can add to our team culture, those who actively contribute and who are excited about what they do.

All offers of employment are subject to Catapult's positive prehire check. To find out more, please contact the Talent Partner for this role