Talent Development Intern
ConnectWise is an industry and Global leading software company with over 3,000 colleagues in North America, EMEA and APAC. As a community-driven software company dedicated to the success of technology solution providers, our suite helps over 45,000 of our partners manage their businesses better, sell more efficiently, automate service delivery, and remotely control technology so they can consistently deliver amazing customer experiences.
Our company is powered by our connections, our colleagues, and our community. And, we accept all kinds.
Game-changers, innovators, culture-lovers—and humankind.
We invite discovery and debate. We recognize key moments as milestones.
We see you and value you for your unique contributions. Our inclusive, positive culture lays the foundation to ensure every colleague is valued for their perspectives and skills, giving you the choice of how YOU make a difference.
Curious? Read this opportunity to learn how YOU can make a difference at ConnectWise!
General Summary:
The Talent Development Intern provides support for the Talent Development team within a worldwide industry
leading technology company. This role is responsible for assisting in creation and delivery of soft skills training, as
well as data collection and analysis.
Essential Duties and Responsibilities:
- Provides support to cross-functional teams, with a high attention to detail
• Assists in developing interactive and engaging instructor-led soft skills training programs
• May conduct training sessions covering various soft skills
• Collects and analyzes data in support of the Talent Development team
• May use RPA to automate core processes
• Provides one-on-one assistance to colleagues who are looking to apply training material to their day-today tasks
Knowledge, Skills, and/or Abilities Required:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Ability to perform routine situations and procedures with limited supervision
• Excellent customer service skills
• Strong team player with ability to build positive and collaborative relationships within the ConnectWise
organization
• Possesses a practical knowledge of training and development techniques
• Advanced knowledge of Microsoft Office programs
• High degree of organizational skills and attention to detail
Educational/Vocational/Previous Experience Recommendations:
- Requires limited knowledge of operations procedures and tools
• Pursuing a bachelor’s degree in related field
Working Conditions:
- Hybrid (Tampa or Harlan, IA)
• 0-10% travel may be required
ConnectWise is an Equal Opportunity Employer, dedicated to building a diverse and inclusive workforce and providing a workplace free from discrimination and harassment. ConnectWise provides equal employment opportunities to all employees and applicants without regard to race, ethnicity, color, religion, age, sex (including pregnancy), sexual orientation, gender, gender identity or expression, ancestry, national origin, citizenship status, physical or mental disability, genetic information, military/veteran status, marital status, familial or parental status, or any other characteristic or status protected by applicable federal, state and local laws.
The statements above are intended to describe the general nature and level of work being performed by individuals assigned to this job. Other duties may be assigned as needed. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of the job and/or to receive other benefits and privileges of employment. If you need a reasonable accommodation for any part of the application and hiring process, please contact us at talentacquisition@connectwise.com or 1-800-671-6898.
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