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Operations Coordinator

New York, New York

About Constellation:

Constellation is a cutting-edge AI solution that empowers highly regulated and complex industries with the insights and content they need to fuel their business. Specializing in industries such as healthcare, automotive, insurance, and finance, our powerful data/AI insights tools inform the creation of compliant content at scale. We enable our customers to harness their data and streamline the creation of localized, personalized content. A global, NYC-based company, Constellation has been revolutionizing marketing technology and data intelligence in order to drive exponential growth since its founding in 2016.

Constellation was named the 65th Fastest-Growing Private Company in America, the 10th Fastest-Growing Women-Owned Private Company, and the 7th Fastest-Growing Marketing & Advertising Company by Inc 500. In 2022, our platform won the Digiday Technology Award for Best Marketing Automation Platform.

About Constellation:

 

Constellation is a global, NYC-based SaaS company that’s seen exponential growth since its founding in 2016. Inventing the world’s first and only creative marketing technology made for highly regulated industries, our end-to-end compliance solution features built-in verticalized engines designed to streamline the creative process for Fortune 500 companies in Auto, Pharma and Banking—with an automated solution that scales both creative and the regulatory approval process.

 

Constellation was named the 65th Fastest-Growing Private Company in America, the 10th Fastest-Growing Women-Owned Private Company, and the 7th Fastest-Growing Marketing & Advertising Company by Inc 500. In 2022, our platform won the Digiday Technology Award for Best Marketing Automation Platform.

 

About the Role:

Reporting to the Operations Manager, the Operations Coordinator is responsible for assisting all functions of company operations, including, but not limited to: project management, client onboarding, process improvements, and automations. 

The ideal candidate is agile, resilient, and will be responsible for both internal & consumer-facing projects with the ability to shift priorities at a moment’s notice. The coordinator will work frequently with internal teams including Sales, Customer Success, Growth, Creative, and Development to ensure Constellation’s efficiency & success.   

In this role, you will be required to create new advertising & analytics accounts, connect various technical platforms, and troubleshoot issues by escalating to the appropriate channels.  You will be responsible for identifying slowdowns/blockers, resolve issues with both internal & external clients, and ensure deadlines are on track.

This role will require a qualified individual to work onsite 3 days per week out of our New York City office.

Role Responsibilities:

  • Assist in onboarding new clients by coordinating documentation, setup, and timelines
  • Set up and maintain project workflows in Asana and other internal tools
  • Support the coordination of daily workflows across teams
  • Contribute ideas for improvements and automations
  • Identify and troubleshoot process issues as they arise during client or campaign execution
  • Independently drive initiatives, ensuring strict adherence to deadlines and KPIs
  • Regularly communicate with stakeholders regarding project status and deadlines
  • Partake in the execution of ad-hoc special projects
  • Identify and document opportunities for process optimization

Job Requirements:

  • Bachelor’s Degree  
  • 0-3 years of related work experience
  • Excellent communication skills both written and verbal
  • Strong focus on spotting and addressing details, process gaps, and potential issues
  • Ability to work as part of a team in a fast-paced environment
  • Excellent organizational and multitasking skills.

Nice to Haves:

  • Experience in digital marketing and project management
  • Familiarity with using project management tools such as Notion, Asana, and/or Jira
  • Experience within the automotive and/or pharmaceutical sector

Other Job Information:

This job description is not all inclusive. Constellation  reserves the right to amend this job description at any time. 

Benefits at Constellation:

  • Comprehensive Healthcare, Dental, and Vision coverage
  • Flexible PTO
  • Hybrid work environment
  • Casual in office dress code 
  • Competitive 401k plan with company match 
  • Commuter and Parking Benefits
  • Paid Family Leave
  • Catered lunches & free snacks and beverages
  • Wellness programs and other employee perks

Diversity & Inclusion:

Constellation is an Equal Opportunity Employer,  committed to providing a diverse and inclusive environment.  Here at Constellation we don't discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin, ancestry, sex, gender, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, gender identity, gender expression, marital status, or any other legally-recognized protected basis under federal, state, or local law.

If you need an accommodation during any part of the interview process, due to a disability, please let your dedicated Talent Partner know.

Compensation Package:

The total compensation package is made up of base compensation, equity, and benefits

New York Pay Range: $64,350 - $66,000

#LI-Hybrid: hybrid positions #LI-Remote: remote positions

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