Job Application for AI Solutions Partner at Contentful

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About the Opportunity

We are seeking an AI Solutions Partner to lead the identification, adoption, and integration of AI tools that enhance workflows, automate manual tasks, and unlock new capabilities within the G&A organization. This role is ideal for a process thinker and strategic doer who combines G&A domain expertise, business acumen, technical fluency, and change leadership to make AI a reality for teams.

These individuals are not just technologists. They are cross-functional operators who accelerate AI adoption across functions by identifying high-impact use cases, training teams on practical tools, and improving ROI by integrating AI into day-to-day processes. They bridge the gap between AI potential and frontline execution by transforming ideas into scalable, responsible solutions that enhance productivity, free up time, and foster confidence in how AI is utilized across the business.

You will work closely with G&A team leaders, as well as departments across the company to implement improvements in a secure, sustainable, and results-driven manner. Your work will help drive clarity, reduce redundant tooling, and support a culture of innovation rooted in real business value.

What to expect

Use G&A domain expertise to identify and prioritize high-impact business solutions by analyzing current workflows, tools, and pain points with an AI forward mentality.
Design and implement AI-powered tools and workflows that automate repetitive tasks, improve accuracy, and expand team capacity. Ensure that solutions produce measurable results.
Independently build and deploy workflow automations and lightweight integrations using APIs, scripts, or low-code tools—translating ideas into working prototypes and production-ready solutions.
Leverage low-code and no-code platforms to design and pilot innovative tools or processes, validating success through measurable adoption, stakeholder satisfaction, and tangible business impact. Rapidly prototype and test new AI use cases in collaboration with internal stakeholders, using an iterative, feedback-driven approach.
Cultivate and maintain a culture of experimentation within the department. Serve as AI mentor and coach to increase the AI literacy, fluency, and daily use of AI tools by all department employees.
Partner with Governance and Security teams to ensure that AI solutions conform to acceptable use, legal standards, and security guidelines.
Collaborate with other departments and share best practices. Share playbooks, insights, and frameworks with other teams to scale success across the organization. Identify and execute on opportunities for cross-departmental solutions.
Participate in external and internal AI forums and keep abreast of new AI technologies and trends, as well as their applicability to Contentful.

What you need to be successful

5+ years of experience in operations, internal consulting, enablement, or strategic process improvement roles specific to at least one G&A functional area.
Familiarity with SaaS systems and tools, and the ability to integrate APIs or build custom workflows.
Demonstrated ability to launch AI-powered tools that drive measurable value.
Solid understanding of AI concepts, including prompt design, model limitations, data privacy considerations, and the foundational structure of AI-powered tools.
Hands-on technical capability to build and maintain workflow automations or prototypes using scripting, connectors, or automation frameworks—not just to design them conceptually.
Demonstrated ability to align technology with business needs and guide cross-functional initiatives.
Proven ability to collaborate across functions and influence without authority in a team-first, solutions-oriented way.
Demonstrated ability to design, launch, and measure process driven experimentation.

What’s in it for you?

Join an ambitious tech company reshaping the way people build digital experiences
Full-time employees receive Stock Options for the opportunity to share in the success of our company
Comprehensive healthcare package covering 100% of monthly health premiums for employees and 85% of costs for your dependents.
Fertility and family building benefits, including a lifetime reimbursable wallet to support your growing family.
We value Work-Life balance and You Time! A generous amount of paid time off, including vacation days, sick days, compassion days for loss, education days, and volunteer days
Company paid parental leave to care for and focus on your growing family
Use your personal annual education budget to improve your skills and grow in your career
Enjoy a full range of virtual and in-person events, including workshops, guest speakers, and fun team activities, supporting learning and networking exchange beyond the usual work duties
An annual wellbeing stipend to care for your physical, financial, or emotional health
A monthly communication stipend and phone hardware upgrade reimbursement.
New hire office equipment stipend for hybrid or distributed employees. Get the gear you need to work at your best.

This role will need to be conducted in a state in which we are currently registered to do business.

The application deadline is 12/24/25

Colorado Salary Statement: The salary range displayed is specifically for those potential hires who will work or reside in the state of Colorado if selected for the role. Any offered salary is determined based on internal equity, internal salary ranges, market data/ranges, applicant's skills and prior relevant experience, certain degrees and certifications (e.g. JD/technology), for example.

Colorado Salary Range: $149,000 - $201,000
[This position is eligible for equity awards in accordance with the terms of Contentful’s equity plans.]

#LI-JE1 #LI-Hybrid

Who are we?

Contentful is a leading digital experience platform that helps modern businesses meet the growing demand for engaging, personalized content at scale. By blending composability with native AI capabilities, Contentful enables dynamic personalization, automated content delivery, and real-time experimentation, powering next-generation digital experiences across brands, regions, and channels for more than 4,200 organizations worldwide. More than 700 people from more than 70 nations contribute their energy and creativity to Contentful, working from hubs in Berlin, Denver, San Francisco, London, New York, and distributed worldwide.

Everyone is welcome here!

“Everyone is welcome here” is a celebrated component of our culture. At Contentful, we strive to create an inclusive environment that empowers our employees. We believe that our products and services benefit from our diverse backgrounds and experiences, and we are proud to be an equal opportunity employer. All qualified applications will receive consideration for employment without regard to race, color, national origin, religion, sexual orientation, gender, gender identity, age, physical [dis]ability, or length of time spent unemployed. We invite you to apply and join us!

If you need reasonable accommodations at any point during the application or interview process, please let your recruiting coordinator know.

Please be aware of scammers who may fraudulently allege to be from Contentful. These types of fraud can be carried out through copycat websites, fake email addresses claiming to be from our company, or social media. We do not ask for your personal information, such as bank account numbers, identification numbers, etc, through social media or chat-based apps, nor do we request or send money for the purchase of business equipment. If you suspect fraud, please report it to your local authorities, as well as reach out to us at security-esk@contentful.com with any information you may have.

By clicking “Apply for this job,” I acknowledge that I have read the “Contentful’s Candidate Privacy Notice” and hereby consent to the collection, processing, use, and storage of my personal information as described therein.