Bartender

We’re seeking a Bartender to join our Cafe Team. The Bartender will report directly to the Service Manager. The Bartender/Barista is responsible for serving all products with friendly, individualized attention towards each customer.

Convene is an Equal Employment Opportunity Employer and we believe that diverse teams are the best teams. We live our values of GRIT (Genuine, Relentless, Integrity & Teamwork) and strive to create an inclusive and equitable workplace where everyone can be their true selves, where we all show up for each other. In line with our goal to be 1% better every day, we are committed to listening, learning, growing and improving. We welcome applicants from all backgrounds, experiences, abilities and perspectives to join us on this journey.

What You’ll Do:

• Ensures that all customers are educated on our products and services.
• Maintains the highest quality, consistent product standards, elevated service.
• Follows all Company beverage recipes and procedures.
• Passes monthly re-certifications in a timely manner.
• Develops an understanding of beverage programs including espresso drinks, wine selections, cocktails.
• Proficiently prepares espresso, tea, non-alcoholic and alcoholic beverages.
• Greets all customers with fast, friendly, personalized service and develops a rapport with customers by learning their names, favorite drinks and food items.
• Verbally receives and calls back customer orders in a friendly manner.
• Reports all customer complaints to the manager on duty.
• Responds proactively to prevent customer service situations.
• Full knowledge of both food and beverage menus required.
• Accurately rings orders into the Point of Sale system, issues bills and accepts payment.
• Answers customer questions regarding beverage preparation, and menu item preparation and ingredients.
• Serve customers during Breakfast, Lunch, and Evening meal periods.
• Maintains efficient, friendly service following Company steps of service and standard operating procedures
•  Routinely cleans the bar area, floor, windows and equipment, and takes out trash, etc.
• Sets dining tables for service according to Company guidelines.
• Collaborate with fellow team members to ensure meal service is completed efficiently and effectively.
• Delivers food orders to coinciding tables and customers, while maintaining steps of service standards.
• Works closely with the Culinary team to ensure food orders are being delivered in a timely manner.
• Completes side work as assigned and as necessary.
• Assists in the distribution of weekly shipments.
• Responsible for bussing, maintaining and cleaning Club and Restaurant space.
• Reports potential safety hazards to the manager on duty.
• Reports all employee accidents to the manager on duty.
• Informs the manager on duty of any operational inconsistencies.

What We Look For: 

• Maintains positive company morale and professional attitude
• Must be able to work overtime, as needed
• Excellent verbal and written skills
• Well-organized and detail-oriented
• Regularly required to lift and/or move items up to 30 pounds
• Must be able to adjust vision to both day and night lighting and be able to focus on distant and
  close-range projects
• Regularly required to handle food and hot beverages
• Strong Food & Beverage Knowledge - ability to train and develop peers

Compensation: 

The above job definition information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.  Job duties and responsibilities are subject to change based on changing business needs and conditions.

Full Time Hourly Rate: $18.00

This role is also eligible for Convene's annual incentive performance bonus plan.

This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors. 

Who We Are:

Convene is a global hospitality company that manages a growing portfolio of lifestyle brands focused on revolutionizing the way people meet, work, and gather. It creates hospitality-driven experiences and uniquely designed destinations across its various brands with the singular mission of fostering human-to-human connection.The Convene portfolio comprises Convene, etc.venues by Convene, and Convene Signature, offering clients multiple products including event venues, meeting rooms, flexible office spaces, and building amenity centers. With hospitality at its core, each brand and product offers on-site culinary, in-room A/V, production services, and dedicated hospitality staffing resources.As the largest single provider of dedicated meeting and event venues in the U.S. and UK, and with a growing footprint of flexible office space, the Convene portfolio has a network of nearly 40 locations across nine global cities.
Learn more at https://convene.com/.

We’re Here For You: 

At Convene, you’ll receive:

Health and Wellness

• Excellent health coverage for you and your family starting day one
• 24/7 virtual care through Centivo Care
• Employee Assistance Program: emotional well-being and support for everyday life
• Fertility & family planning through Kindbody

Time Off and Work-Life Balance

• Generous paid time off plus time off for your birthday
• A Holiday closure each year to allow all employees to unplug and recharge
• Paid time off for new parents: maternity, paternity, adoption

Financial Support and Benefits

• 401K plan with company matching
• Financial support for education: for attending conferences, taking courses, or gaining certifications

Professional Development and Recognition

• Continuous professional and personal development support
• Employee recognition and reward programs to mark achievements and milestones

Community and Impact

• Opportunities to volunteer, donate, and participate in community give-back initiatives
• The opportunity to have a significant impact on your team and the business in the work that you do

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