IT Administrative Support

Launch Your Career with Cook Systems

Since 1990, Cook Systems—a certified veteran-owned IT consulting firm—has been helping businesses and professionals grow through innovation, integrity, and investment in people. We partner with Fortune 500 enterprises and high-growth companies alike to deliver agile technology solutions, AI-driven talent strategies, and our signature FastTrack program that develops the next generation of tech talent.

At Cook, you’ll find a culture that values excellence, creativity, and accountability. We believe in opportunity backed by trust—and in building careers that last. Check out what our team members have to say on our Glassdoor page, and discover why Cook Systems is where meaningful careers take off!

Summary:

The IT Administrative Support role provides essential support to the department’s Executive Leader(s) by managing executive-level calendars, coordinating meetings, and handling special administrative projects. The position ensures smooth office operations and addresses Tier 1 IT support tickets, supporting the executive team in achieving departmental goals.

Responsibilities:

• Manage executive-level calendars and coordinate meetings.
• Carry out special administrative or office operations projects.
• Serve on interdepartmental teams for process improvement or other tasks.
• Answer phone calls and respond to general phone, email, or written inquiries.
• Maintain department records and files.
• Take and distribute notes and minutes at staff and other meetings.
• Handle Tier 1 IT support tickets.
• Welcome and direct visitors.
• Maintain designated calendars for conference rooms and ensure all conference room equipment is operational and rooms remain tidy.
• Retrieve, sort, and distribute mail.
• Prepare, review, distribute, and/or file routine correspondence, memoranda, letters, and reports.

Required Skills:

• At least two years of experience directly supporting an executive, including managing scheduling, travel arrangements, and performing other administrative tasks.
• Punctuality and reliability are crucial as this is a highly relied upon position.

Additional Information:

• Position is on-site only, Monday-Friday from 8:30 AM - 5:00 PM with a 1/2 hour unpaid lunch break.
• The selected candidate must be able to start the contract as soon as possible.

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Why Work with Us

At Cook Systems, we don’t just offer jobs—we build futures. Our people are at the heart of everything we do, and we’re committed to supporting you with benefits that deliver real security, flexibility, and growth from day one.

• Your Health, Your Way: Choose from two comprehensive medical plans through Blue Cross Blue Shield, with dental and vision coverage included. With access to one of the nation’s largest provider networks, you’ll have quality care wherever life takes you.
• Peace of Mind: Protect what matters most with life, critical illness, and accident insurance through Unum—because your family’s security matters.
• Flexibility for Life: Plan ahead and save with a Flexible Spending Account and Daycare FSA through Navia, helping you manage healthcare and dependent-care expenses your way.
• Extra Protection When You Need It: Our Health Gap Insurance through Sun Life helps cover unexpected costs, so you’re never caught off guard.
• Your Future Starts Now: Build your future with our 401(k) plan through The Standard. You’re eligible after just six months—because long-term success deserves a strong foundation.

At Cook Systems, you’re not just an employee—you’re part of a team that values ideas, celebrates results, and grows together. Here, your impact is visible, your contributions are valued, and your career has room to thrive. Ready to be part of something bigger? Let’s build the future together at Cook Systems.

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