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Director of Data and Analytics

Charlotte, North Carolina, United States

CPI Security, a national leader in residential and commercial security solutions, is looking for a Director of Data and Analytics.  Headquartered in Charlotte, North Carolina, CPI Security was founded in 1991 on an entrepreneurial spirit and a passion for helping and protecting others. What started as a company of 10 employees and 300 customers has grown into one of the nation's top 10 largest security providers with over 750 employees. Over the years, CPI has received many awards for excellence, such as twice-awarded SDM Dealer of the Year, Central Station of the Year, and the Marvel Award. The company leads the industry in alarm response times, is consistently ranked in the top 10 of electronic security businesses, and is widely known as North Carolina and South Carolina's Top 25 Best Places to Work.

As the Director of Data and Analytics, you will be responsible for driving the data strategy, managing the data analytics function, and leading the implementation of data-driven solutions across the organization. This role involves working closely with senior leadership, product teams, marketing, and operations to unlock the value of data, guide strategic decisions, and ensure the company’s continued growth and success.

What You’ll Do:

  • Effectively manage highly qualified team of data scientists and analysts and motivate them to deliver impactful outcomes
  • Ability to deal with ambiguity, anticipate future business needs, implement strategic frameworks, and develop staff accordingly
  • Build and maintain a robust data warehouse to integrate, store, and manage large-scale data from various sources, ensuring high performance, scalability, and data quality for reporting and analytics purposes.
  • Evaluate and manage vendor relationships for data analytics tools and platforms, conducting thorough assessments of performance, cost, and alignment with organizational needs to ensure optimal technology solutions.
  • Provides leadership to the team by attracting and hiring talented individuals, setting goals and communicating clear expectations, providing timely and constructive feedback as well as meaningful developmental opportunities, managing performance, providing resources and support as needed, and sponsoring and leading team members through change
  • Translates business challenges and opportunities into project ideas, manages data science projects, collaborates with engineering leadership for deploying models at scale, ultimately responsible for timely deliverables with high-quality
  • Maintain expert-level knowledge on industry trends, emerging technologies, managing research initiatives to explore their potential application in home improvement domain
  • Partner with Product, Engineering, Business and Operations leadership to formulate roadmaps, influence decision making, and drive prioritization
  • Provides input for departmental budget and forecasting, and manages expenses associated with initiatives within scope of responsibility

What We’re Looking For:

  • Bachelor’s degree in Mathematics, Statistics, Economics, Computer Science, Data Science, Information Science, or a related quantitative field (or equivalent work experience) and at least 12 years of experience in data science, machine learning, deep learning, and generative AI solutions, ideally within a large-scale enterprise environment. A post graduate degree may reduce the required years of experience.
  • 8 years of experience leading a large team of analytics professionals in retail, technology, or other customer-driven organization
  • 8 years of experience with advanced data modeling techniques
  • 5 years of experience interacting with executive and senior stakeholders

What We Offer:

  • Strong Compensation Package
  • Full Health, Dental, Vision, 401(k)
  • State of the Art headquarters with onsite gym and cafeteria
  • Engaging and involved workforce committed to creating a positive culture
  • Collaborative team with shared vision of success
  • Free home monitoring system of course!

 

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