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IC/QC Associate

Chattanooga, TN

We are seeking 1 reliable and detail-oriented IC/QC to support our inventory control processes in a high-volume e-commerce warehouse. This position is responsible for performing daily cycle counts, investigating inventory discrepancies, and helping maintain accurate stock levels to ensure efficient order fulfillment and customer satisfaction. 

 

Key Responsibilities: 

  • Perform scheduled and ad-hoc cycle counts to verify inventory accuracy across all warehouse zones. 
  • Use a computer to perform various functions, including but not limited to accessing the WMS (AS400) and Microsoft 365 (Outlook, Excel, and Teams). 
  • Research and reconcile inventory discrepancies, including missing, misplaced, or damaged items. 
  • Audit bins, racks, and pallet locations to validate SKU placement and quantity accuracy. 
  • Update inventory data in the Warehouse Management System (WMS) in real time. 
  • Assist in root cause analysis and implement corrective actions to prevent recurring inventory issues. 
  • Work cross-functionally with picking, receiving, and replenishment teams to resolve stock-related issues. 
  • Maintain accurate and organized documentation for all counts, adjustments, and investigations. 
  • Support physical inventory counts and audits as needed. 
  • Operate material handling equipment (e.g., pallet jacks, RF scanners, forklifts, reach trucks) safely and efficiently, if certified. 
  • Uphold safety and housekeeping standards in all work areas. 

 

Qualifications: 

  • High school diploma or equivalent; associate degree or certification in supply chain/logistics is a plus. 
  • 1–2 years of experience in warehouse inventory control, cycle counting, or stock auditing. 
  • Computer literacy.  
  • Experience using Warehouse Management Systems (WMS); familiarity with RF scanning devices. 
  • Strong analytical and problem-solving skills; high attention to detail and accuracy. 
  • Basic math skills, including ability to count and reconcile inventory quickly and accurately. 
  • PIT certification (forklift, reach truck, order picker). If not certified, must be willing to obtain certification. 
  • Ability to work independently with minimal supervision in a fast-paced environment. 
  • Physically able to lift up to 50 lbs and stand/walk for extended periods. 

 

Work Environment: 

  • Active warehouse environment with frequent movement, moderate noise, and exposure to varying temperatures. 
  • Schedule flexibility may be required, including weekends or overtime during peak seasons. 

 

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