Position Summary

Crescent Shipping/Receiving Coordinator is responsible for coordinating, planning, and executing all shipping and receiving functions and accurately completing all required paperwork and processes thereby delivering on our commitment to our Customer, our Company, and our People by operating the business as outlined in the Crescent Way- 3 P’s:

• Purpose
• Process
• People

While building on our culture of:

• Doing it Right
• Doing it Safe
• Doing it Well

Essential Duties and Responsibilities

Safety

• Read and understand the Crescent Safety Playbook – Doing It Safe
• Ensure Safe and well-maintained work environment and conditions throughout all workspaces, facility, and surrounding areas
• Report all safety, quality, near misses, accidents, mistakes, and product damages accurately and according to processes
• Comply with all OSHA, ISO and company standards

People

• Champion the Crescent Culture of Doing it Right, Doing it Safe and Doing it Well and abide by all written and understood procedures and policies
• Pack, sort and stacking products throughout the shift and review completed tasks for accuracy and completion
• Communicates well and respectfully with others
• Committed to working with leadership’s goals and requests
• Cooperates with new ideas, actively participates in providing new ideas

Productivity

• Support the warehouse associates with Inbound/Outbound orders (i.e. pulling, labeling, loading, unloading & locating product for customer as time permits)
• Drive effective communications between our customer and the production, quality, sales and shipping teams, ensuring open and transparent lines of communication

Quality

• Ensure inbound and outbound shipments are accurate and free of damage. Report quality variances
• Check all pertinent information (i.e. date codes, product codes, warehouse locations, etc.) on all paperwork
• Ensure that all paperwork is written legibly

Customer Value

• Clear communication, ability to balance talking with listening
• Foster Crescent excellence by cultivating teamwork
• Effectively communicate directly to all aspects of production
• Maintain a good working relationship with internal customers

Financial

• Align and optimize the allocation of People to meet established targets
• Balances immediate and long-term priorities seeks to meet critical objectives while considering the impact of those decisions and activities on the ability to achieve long-term goals

Cultural Competencies

Do It Right

Doing what is right for our Customers, doing what is right for our Company and doing what is right for our People. Continually improving the quality of our product and services. Monitoring and measuring every key ingredient which could negatively impact our quality. Doing it Right ensures we will always be a Premier Service Provider.

• Proactively seek out and identify areas for improvement
• Communicates effectively with customers and carriers
• Holds self-accountable

Do It Safe

Providing a safe environment and supporting our people to reach their highest potential. A safe environment where all forms of risk are assessed and controlled. A safe environment open to new ideas, where our people’s opinions and overall well-being count. A diverse environment where everyone fits and can be successful.

• Maintain a clean and orderly work area
• Assist in maintaining the security of the facility

Do It Well

Optimizing all our resources to efficiently and effectively perform all tasks well. Our overall productivity as a company is a reflection of the thousands of activities performed well each and every day by everyone. At Crescent, our ability to Do it Well is a real source of pride valued by our customers.

• Good work ethic, task focused and willing to extend extra effort
• Has sense of urgency
• Follows up to ensure quality task completion
• Self-assured
• Able communicator—good clarity, balanced talker and listener

Work Environment / Physical Demands

Fast paced environment, requiring to adapt to continuous changes in priorities, volumes, and customer requests.

• Ability to frequently sit, stand, walk, reach with hands and arm’s length, climb or balance, stoop, kneel, and crouch
• Ability to regularly lift and/or move up to 30 pounds, occasionally lift and/or move up to 40 pounds.
• Ability to do repetitive motions including typing for several hours
• Walk on concrete floors for extended periods while in the facility 
• Ability to work and operate in a non-climate-controlled environment 

Systems Usage

• Customer Systems
• RF Scanners
• Nulogy
• Microsoft Suite - Excel/Word, Teams, etc. 

Performance Metrics and Trends

• Safety – no incidents
• People – excellent attendance and teamwork
• Productivity – works efficiently and effectively
• Quality – pay attention to the quality of what is being produced
• Customer Value – understand the need to satisfy the customer

Qualifications

• Highschool diploma, G.E.D or equivalent
• Ability to follow written and oral instructions
• Ability to work well with others
• Possess basic math skills

Preferred Qualifications:

• Prior logistics experience

We will absolutely know the Shipping and Receiving Coordinator is successful if they can:

• Operate safely
• Operate efficiently
• Operate as part of a team
• Shipping and Receiving documents and schedules are accurate

By completing this application, you are acknowledging the following: 

• I am at least 18 years of age of older 
• I can perform the essential functions of this position, with or without accommodation
• I am a US Citizen or otherwise authorized to work in the US on an unrestricted basis