Position Summary

Crescent Production Lead are responsible to lead a high performing reliable production floor committed to meeting all our customer’s needs, our company’s needs and our people’s needs. The business will operate as outlined in the Crescent Way- 3 P’s:

• Purpose
• Process
• People

While building on our culture of:

• Doing it Right
• Doing it Safe
• Doing it Well

Essential Duties and Responsibilities

Safety

• Read and understand the Crescent Safety Playbook – Doing it Safe
• Ensure a Work Environment which is safe and maintained where our people can safely grow and develop
• Engage everyone on the production floor to participate in Safety Observations to continually seek out and remove all forms of risk

People

• Encourage the best people to become part of Crescent
• Train to ensure each person is competent 
• Contribute to ensure the fair and accurate evaluation of each person’s performance and potential 
• Recognize to ensure each person feels appreciated for the value they provide 
• Encourage everyone to participate in Focus Group or Voice of Our People sessions to voice their concerns and ideas for improvement

Productivity

• Maximize shift production capacity and output capability by leading the execution of production runs and allocated resources 

Quality

• Adherence to all quality standards 
• Ensure that our customer’s need for quality is understood and built into each process
• Assist in the investigation to identify the root cause for all escapes is identified and corrected 
• Monitor Line Lead processes are being followed to ensure inventory accuracy 
• Data Integrity - Ensure the complete integrity and timeliness of all data in our operating systems when sending reports as needed. (Pack Manager / Kronos / Quick Base).

Customer Value

• Understand the importance of high quality and accurate inventory to our customers 
• Understand the required standards for each customer job/project.

Financial

• Align and optimize the allocation of People to meet established production targets 
• Ensure the correct use of all materials and supplies

Cultural Competencies

Do It Right

Doing what is right for our Customers, doing what is right for our Company and doing what is right for our People. Continually improving the quality of our product and services. Monitoring and measuring every key ingredient which could negatively impact our quality. Doing it Right ensures we will always be a Premier Service Provider.

• Provide direction and rally the team impetus, forge teams
• Reports production floor and staff status often to avoid gaps in information being relayed to Production Supervisor 
• Willingness to make personnel changes

Do It Safe

Providing a safe environment and supporting our people to reach their highest potential. A safe environment where all forms of risk are assessed and controlled. A safe environment open to new ideas, where our people’s opinions and overall well-being count. A diverse environment where everyone fits and can be successful.

• Self-assured
• Able communicator—good clarity, balanced talker, and listener
• Patient
• Solution vs. blame oriented
• Mixture of firmness and flexibility
• Has energy and enthusiasm

Do It Well

Optimizing all our resources to efficiently and effectively perform all tasks well. Our overall productivity as a company is a reflection of the thousands of activities performed well each and every day by everyone. At Crescent, our ability to Do it Well is a real source of pride valued by our customers.

• Systematic trainer, willing and able to instruct and train people
• Good work ethic, task focused and willing to extend extra effort
• Able to follow structure and suggest new ideas
• Resilient—able to deal with the unexpected, not easily flustered
• Has sense of urgency
• Follows up to ensure quality task completion

Work Environment / Physical Demands

Fast paced environment, requiring Production Leads to adapt to continuous changes in schedules, volumes, staffing and shift requirements.

• Ability to frequently sit, stand, walk, reach with hands and arm’s length, climb or balance, stoop, kneel, and crouch
• Ability to regularly lift and/or move up to 10 pounds, occasionally lift and/or move up to 25 pounds

Management Reasoning and Organizational Skills

• High average to above average general intelligence, good common sense and an ability to learn and apply lessons from direct experience
• Practical problem solver
• Ability to anticipate and look ahead
• Mental agility and the capacity to handle an up-tempo work pace
• Idea generator
• Can shift focus as needed
• Thorough, accurate, detail-oriented
• Effective time manager and ability to prioritize 
• Exhibits big picture thinking and a combination of short term and long-term thinking

Systems Usage

• Customer Systems
• Kronos
• PackManager
• Microsoft Office Suite
• QuickBase

Performance Metrics and Trends

• Safety
• People
• Productivity
• Quality
• Customer Value
• Financial

Qualifications

Education & Experience:

• High School Diploma or equivalent
• 3-5 Years of practical production experience, leading teams to safety deliver customer services in an efficient and effective manner and meeting every quality standard for each unique customer
• Strong communication skills
• Consistently demonstrate leadership qualities
• Ability to understand, record and communicate material and product information
• Experience utilizing Lean Manufacturing, 5S and/or Six Sigma Principles in a production environment
• Capable of championing the Crescent Culture of Doing it Right, Doing it Safe and Doing it Well, and abiding by all written and understood procedures and policies 

Preferred Qualifications:

• Experience leading hourly production associates strongly desired
• Regulatory cGMP experience
• Lean manufacturing and continual process improvement experience
• Experience driving quality results in a dynamic, fast-paced production environment

We will absolutely know the Production Lead is successful if they can:

• Proactively train / mentor all Line Leaders and Line Workers to hit / maintain their targeted production, quality and safety standards and to reach their maximum potential 
• Lead production activities in a manner consistent with The Crescent Way to ensure our people and equipment operate safely and that our customer product is handled within current processes 
• Deliver a quality finished product to our customer within specifications 
• Aide Supervisor in developing a self-sufficient team

By completing this application, you are acknowledging the following: 

• I am at least 18 years of age of older 
• I can perform the essential functions of this position, with or without accommodation
• I am a US Citizen or otherwise authorized to work in the US on an unrestricted basis