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Business Manager

Calgary

As a Business Manager in our specialized content studio, Artbot, you are eager to apply your organizational skills and eye for detail to the work that comes out of a creative production suite. This position is for someone interested in learning processes associated with buying, procuring, licensing, and sourcing digital creative assets from our roster of stock vendors as well as building, managing and evolving the systems used to manage assets. You’ll apply knowledge brought and learned when communicating and problem-solving across Critical mass disciplines. We’re looking for someone who is a great communicator, solution-oriented, and is comfortable with asking questions, initiating their own research, and developing relationships with teammates and external vendors. The role requires someone with the ability to zoom into day-to-day deliverables but then zoom out to look at the development of systems that are future proofed and fit-for-purpose.

You Will:

  • Be responsible for any digital asset needs within Artbot and Critical Mass
  • Acquire usage quotes, create purchase requests, and complete usage licenses
  • Track all assets licensed and communicate license expiry dates to involved parties
  • Understand and communicate usage/licensing needs and nuances to requesting parties
  • Develop relationships and negotiate usage costs with third-party stock vendors
  • Collaborate and build relationships within the ArtBot team and across Critical Mass
  • Educate employees on usage and licensing process as necessary
  • Work with Business Affairs and Agency legal counsel on issues including usage, risk assessment, and indemnifications
  • Conduct asset searches and provide vendor recommendations for the team
  • Help teams navigate client digital asset management (DAMs) platforms

 

You Have:

  • Organizational skills and an excellent attention to detail
  • Good working knowledge of Microsoft Office, Excel, Smartsheets
  • Have an understanding of digital asset management (DAMs) platforms
  • Effective written and verbal communication skills
  • Comfortability with taking direction and managing a variety of tasks across your day
  • Proactive research and problem-solving skills, taking the initiative to explore challenges and be solution-oriented in your findings
  •  The ability to maintain focus and quality in a fast-paced and fluid environment
  • Understanding of the use and application of creative assets within creative production
  • Comfortability working in a fast-paced environment

 

What We Offer:

  • Global maternity and parental leave
  • Competitive benefits packages
  • Vacation, compassionate leave, sick days, and flex days
  • Access to online services for families and new parents
  • Extensive winter holiday office closures
  • Summer Fridays (off at 3:00 PM local time every Friday)
  • Diversity and Inclusion Board with 12 affinity groups
  • Internal learning and development programs
  • Enterprise-wide employee discounts

The Talent Team at Critical Mass is focused on ensuring we provide the best training, mentorship, and employee experience possible!  CM new hires & employees are the future of our organization, and we want to set you up for long-term success.  In an effort to do so, we expect our team to work from an office a minimum of 3 days a week.  The ask stems from our want to:

  • Strengthen opportunity for continuous learning
  • Improve collaboration and team relationships.
  • Increase employee engagement

We understand that not everyone may feel comfortable with this expectation, so we ask that you please let us know immediately if there are any concerns so we can help navigate accordingly.

Critical Mass is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We do not tolerate discrimination on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. If you are an individual with disabilities who would like to request an accommodation, please reach out to accommodations@criticalmass.com.

We are committed to fostering diversity, equity, and inclusion within our pool of candidates, with a target of achieving at least 50% representation from underrepresented communities.

The Critical Mass Talent Acquisition team will only communicate from email addresses that use the URLs criticalmass.com and us.greenhouse-mail.io. We will not use apps such as Facebook Messenger, WhatsApp, or Google Hangouts for communicating with you. We will never ask you to send us money, technology, or anything else to work for our company. If you believe you are the victim of a scam, please review your local government consumer protections guidance and reach out to them directly.

If U.S. based: https://www.consumer.ftc.gov/articles/job-scams#avoid
If Canada based: https://www.canada.ca/en/services/finance/consumer-affairs.html
If U.K. based: https://www.gov.uk/consumer-protection-rights
If Costa Rica based: https://www.consumo.go.cr/educacion_consumidor/consejos_practicos.aspx 

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DE&I Questionnaire

Voluntary Self-Identification

At Critical Mass, we are dedicated and determined to build a workforce that reflects the diversity of the communities in which we live and work. It is crucial that every team member can thrive and reach their full potential.

With that said, we’d like to know a little more about you. We ask all applicants to fill out the below voluntary self-identification questions in order to evaluate and improve our recruitment and diversity efforts. Answering is completely voluntary and will not affect the outcome of your application.

The data collected may be reviewed by the Critical Mass Talent Acquisition Team, Human Resources, our Diversity, Equality and Inclusion team, and our executives, but they will neither be reviewed by nor disclosed to anyone else. All the information that you share with us pursuant to this survey will be stored on our secure network servers located within Canada and the United States.  We will only retain this information so long as it is necessary for the purpose that we have described here or as may be required by applicable laws. Thereafter, we will either anonymize the information or delete it entirely.  If you elect to complete this survey, and at any point in the future you wish to retract or amend your responses, or otherwise have any questions about your data, you may contact our Talent Acquisition team at accommodations@criticalmass.com.

As set forth in Critical Mass’s Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law.

Aboriginal Peoples Definition:

Aboriginal Peoples means persons who are defined as: Indians (more commonly referred to as First Nations), Inuit, or Métis.

Members of Visible Minorities Definition:

Members of Visible Minorities means persons, other than Aboriginal people, who are non-Caucasian in race or non-white in color.
Examples:
Black (e.g. African, Caribbean, Other)
Arab (e.g. Middle Eastern, North African, etc.) 
Asian and Southeast Asian (e.g. Chinese, Japanese, Korean, Vietnamese, Cambodian, Laotian, Thais, etc.) 
West Asian (e.g. Armenian, Iranian, Persian, Egyptian, Turkish, etc.)
Other (e.g. Latin American, Pacific Islander, etc.) 

Persons with Disabilities Definition:

Persons with Disabilities means persons who have a physical or mental impairment or medical condition that substantially limits a major life activity, or if you have a history or record of such an impairment or medical condition.

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