Vice-President, Partnerships and Commercial Operations

Your role as Vice-President, Partnerships and Commercial Operations

Reporting to Jennifer Buckley, SVP, Commercial, your role will be to cultivate and elevate Dialogue’s most strategic partnerships, transforming them into mutually beneficial relationships that drive substantial growth and innovation. By leveraging your expertise, you will spearhead initiatives that position Dialogue as the premier partner of choice, ensuring that each collaboration reaches its fullest potential. Your leadership will be instrumental in aligning cross-functional teams, optimizing commercial operations, and creating a seamless partner experience that fosters long-term success and aligns with our broader organizational goals.

What you’ll be doing: 

• Driving Business Growth: Spearheading Dialogue’s expansion by developing and managing partnerships with key Carrier Partners, Advisors, and Brokers
• Innovating Partnerships: Strategizing and executing new partnership channels while maintaining and strengthening existing collaborations to ensure sustained growth
• Elevating Key Relationships: Cultivating and deepening relationships with critical stakeholders to elevate Dialogue’s position as the premier partner of choice
• Creating and Executing Strategic Plans: Leading the development and execution of a comprehensive business strategy aimed at expanding and nurturing strategic relationships across Canada
• Negotiating High-Value Deals: Leading complex contract negotiations with C-suite executives to secure long-term, high-impact partnerships
• Leading a High-Performing Team: Building, mentoring, and managing a dynamic team of partnership professionals, driving excellence, and fostering a collaborative culture

We'd love to hear from you if you have:

• 7+ Years of Experience: Demonstrated expertise in partner management and business development, with a proven track record of driving successful partnerships
• Industry Experience: Familiarity with the benefits provider, insurance, virtual healthcare, or SaaS sectors, with a deep understanding of these markets
• C-Suite Sales Experience: Ability to build and maintain strong relationships with C-suite executives, influencing decision-making and driving business outcomes
• Partnerships in Complex Industries: Proven experience in creating or managing partnerships within healthcare, complex technology industries, or similar sectors
• Contract Negotiation Success: A history of successfully negotiating complex contracts, ensuring mutually beneficial terms that support long-term business goals
• Adaptability in Fast-Paced Environments: Comfortable thriving in a rapidly evolving, dynamic organization, with the ability to pivot and execute under pressure
• Hands-On Leadership: A hands-on leader who is not afraid to roll up your sleeves and actively engage with the team on key pursuits and projects, ensuring alignment and execution

• A fully funded benefits plan, including a wellness reimbursement program
• Unlimited access to a variety of Dialogue’s programs for you and your immediate family
• 4 weeks of vacation, 9 wellness days and 1 paid volunteer day
• A hybrid work approach that involves 3 days per week in our beautiful Montreal or Toronto offices
• Access to a custom learning program, including an allocated budget for continuous external training
• Short and long-term incentive plans
• An optional parental benefits program
• Qualifying permanent and part-time employees are eligible for a Group Retirement Savings Program (GRSP) with a matching employer contribution from their first day at Dialogue, in accordance with policy terms

About Dialogue

Dialogue is the #1 virtual care provider in Canada. By developing our Integrated Health Platform🅫, we provide exceptional online health and wellness programs (primary care, mental health, iCBT, EAP, and wellness) to organizations that want to improve the wellness of their employees and families.

When it comes to our work, we set the bar high. Together, we’re transforming health and helping millions improve their well-being. We’re firm believers that great people don’t settle on:

Feel like you can make a difference? Good news, we saved you a seat! 

Come as you are. As a proud equal-opportunity employer, Dialogue is dedicated to creating a diverse and inclusive workplace for everyone. Qualified applicants will be considered regardless of citizenship, ethnicity, race, colour, religion, gender, gender identity or expression, sexual orientation, disability, age, or veteran status. Applicants who require specialized accommodation are encouraged to contact accessibility@dialogue.co.