Senior Software Engineer, Fullstack, Integrations
About Dialpad
Ai that means business
Dialpad pioneered the first Ai-powered customer communications platform that now serves as the secure foundation for all Dialpad products. By bringing all conversations together in one place, businesses of all sizes in any industry can instantly unlock the power of Ai to unite people, automate tasks, streamline workflows, collect data-driven insights, and turn conversations into opportunities that drive growth. Supported by notable investors like Andreessen Horowitz, Google Ventures, and ICONIQ, Dialpad is a dynamic force in AI technology with a rapidly expanding presence. Visit dialpad.com to learn more.
Your role
Dialpad is currently seeking a skilled Senior Software Engineer with expertise in building Integrations Products. Based in Bangalore, our Integrations team specializes in developing a robust layer of integrations that seamlessly connect Dialpad's core features with external SaaS offerings, including CRM, Ticketing systems, and Workforce Management platforms, among others. Our end-to-end products deliver intelligent workflow integrations with various business applications such as Salesforce, Slack, ServiceNow, Okta, and more. Our teams are highly collaborative and comprise of cross-disciplinary professionals, including Product Managers, Designers, QA specialists, as well as Engineers specializing in Data Engineering, Data Science, and Telephony.
Every engineer on our global Engineering team is allowed to take ownership of the product features where they’re able to see immediate results. Combining communication capabilities and artificial intelligence with world-class cloud computing, the things you’ll create at Dialpad will shape the future of work—enabling companies to work from anywhere and making business communication more human.
What you’ll do
- Develop and maintain Dialpad’s Integration applications using modern technologies.
- Collaborate with designers, product managers, and other engineers to deliver high-quality products.
- Write clean, modular, and maintainable code using best practices along with unit tests.
- Participate in code reviews to ensure code quality, maintainability, and scalability.
- Ensure that features are shipped on time and with the highest quality.
- Take up on-call activities to support and resolve the issues coming from the QA and the Customers.
- Be responsible for deploying the new releases on a weekly release cadence.
- Collaborate with cross-functional teams to build and use common components and practices across Dialpad products.
- Mentor junior engineers and help them grow their skills and expertise.
Skills you’ll bring
- 5-8 years of experience in Full-stack software engineering.
- Strong experience with Python, APIs, Vue/React, HTML, CSS, JavaScript, TypeScript, GraphQL, GCP or other cloud infrastructures etc
- Strong experience Integrating with SaaS platforms using API’s
- Strong understanding of Authentication between SaaS platforms.
- Experience with building reusable and modular components both frontend and backend.
- Strong debugging and troubleshooting skills.
- Strong communication and collaboration skills.
- Our Tech Stack: Python backend on Google App Engine / Google Cloud Platform, Vue.js/vuex frontend running natively in Electron, numerous integrations with third-party services.
Dialpad benefits and perks
Professional development
Dialpad offers reimbursement for expenses related to professional development, up to an annual limit per calendar year.
Culture
We’ve been named a Top Workplace seven times, and a big part of this is because of our collaborative culture that elevates our teammates, celebrates wins, and brings together passion and talent.
Compensation and equity
Teamwork makes the dream work, and Dialpad offers competitive salaries in addition to stock options because each and every Dialer participates in our success.
Diversity, Equity, and Inclusion (DEI) at Dialpad
At Dialpad, we are passionate about Doing the Right Thing. This means we are committed to building a values-driven culture that celebrates identity, inclusion and belonging. As a global company, it’s our responsibility to come together to create a culture where all Dialers can Work Beautifully, Delight Our Users, and Innovate Continuously to bring our world-class product to life.
Every Voice Matters at Dialpad. We build community through our Employee Resource Groups, company-wide celebrations, service days, and a robust internal learning & development program focused on the success of our Dialers.
Don’t meet every single requirement? Studies have shown that women and marginalized groups are less likely to apply to jobs unless they meet every single qualification. At Dialpad we are dedicated to building an inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.
Dialpad is an equal-opportunity employer. We are dedicated to creating a community of inclusion and an environment free from discrimination or harassment.
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