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Partner Alliance Manager

Tempe, US

About Dialpad
Dialpad is the leading Ai-powered customer communications platform, transforming how businesses communicate with their customers. More than 50,000 companies around the globe — including Netflix, RE/MAX, Uber, Randstad, and Tractor Supply — rely on Dialpad to build stronger customer connections using real-time, Ai-driven insights. Visit dialpad.com to learn more.

Being a Dialer
At Dialpad, you’ll be part of a collaborative team working toward our shared mission of making our customers and their employees wildly successful. We believe that every conversation matters, and we're elevating each one with a platform that drives real-time insights and automation for our customers.

We thrive on continuous evolution, where every employee leverages industry-leading Ai to constantly refine our platform and our own skills. We seek individuals who not only meet our high standards but go beyond them. Our ambition is significant, and achieving it requires a team that operates at the highest level. We look for individuals who are not just ambitious but who also possess the traits that are fundamental to our success: Scrappy, Curious, Optimistic, Persistent, and Empathetic.

Your role

As a Partner Alliance Manager, you’ll contribute to and deliver on our strategy by aligning with and managing Google Cloud’s regional relationships while maintaining focus on the key partnership priorities. This includes driving field sales alignment, training and educating the Google sellers, aligning on key accounts, and providing consistent management and reporting of open co-sell pipeline. By building and maintaining strong professional relationships within the Google Cloud ecosystem, you will help expand meaningful engagement within the partnership while driving net new opportunities and top-line revenue growth.

This position reports to our Head of Strategic Partnerships.

Dialpad’s Partner Alliance Manager is part of the team assigned to Google on a global basis and will have the exciting opportunity to help drive Dialpad’s growing partnership with Google. This will include ensuring consistent engagement with internal and external key stakeholders to advance an effective sell-with partnership. The Partner Alliance Manager will act as a conduit between Dialpad’s sales organization and the Google Cloud sales and partnership teams to drive net new co-sell opportunities and bookings. 

The Dialpad Strategic Partnerships team plays an essential role in the overall company strategy and can expect to be called on by senior leadership for their expertise in sales, marketing, and enablement as it pertains to the overall success of the partnership. The team is responsible for yielding significant qualified pipeline and bookings results and collaborates closely with sales leaders, account executives, marketing managers, and enablement program managers to reach and exceed their goals.  

What you’ll do 

  • Work cross-functionally to support the execution of our joint go-to-market strategy with Google Cloud.
  • Facilitate account mapping and other joint sales engagements between the Dialpad and Google Cloud sales teams in target geographies to drive net new pipeline.
  • Register and manage co-sell leads and pipeline utilizing Dialpad’s internal CRM and the Google partner registration portal.
  • Collaborate frequently with key members of the Dialpad Strategic Alliance Team and Google Cloud go-to-market partnership teams.
  • Lead regional partner sales trainings and effectively articulate the value of the partnership.
  • Meet and exceed quarterly quotas and goals.
  • Travel to events and meetings as needed to support the partnership.

Skills you’ll bring 

  • 3+ years of partner sales management experience.
  • Preferred background in working with/for a major Cloud Solution Provider (AWS, GCP, Azure).
  • Strong presentation skills (both in-person and virtual).
  • Team player with a strong drive and desire to yield significant revenue growth.
  • Track record of meeting and exceeding deadlines.
  • Ability to align cross-functionally within numerous internal organizations.
  • Experience in strategic account management and planning.
  • Passion for working with and growing large partnerships/organizations.
  • Excellent written and verbal communication skills.
  • Direct sales experience preferred but not required.
  • Self-starter with strong organizational skills.
  • Creative thinker with professional business acumen.
  • BA/BS degree or equivalent.

We believe in investing in our people. Dialpad offers competitive benefits and perks, alongside a robust training program that helps you reach your full potential. We have designed our offices to be inclusive, offering a vibrant environment to cultivate collaboration and connection. Our exceptional culture, recognized repeatedly as a certified Great Place to Work, ensures every employee feels valued and empowered to contribute to our collective success.

Don’t meet every single requirement? If you’re excited about this role and you possess the fundamental traits, the drive, and strong ambition we seek, but your experience doesn’t satisfy every qualification, we encourage you to apply. 

Dialpad is an equal-opportunity employer. We are dedicated to creating a community of inclusion and an environment free from discrimination or harassment.

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