Senior Site Reliability Engineer

About Us

Diligent is the AI leader in governance, risk and compliance (GRC) SaaS solutions, helping more than 1 million users and 700,000 board members to clarify risk and elevate governance. The Diligent One Platform gives practitioners, the C-Suite and the board a consolidated view of their entire GRC practice so they can more effectively manage risk, build greater resilience and make better decisions, faster. 

Learn more at diligent.com or follow us on LinkedIn and Facebook

Position Overview:

Diligent is looking for a Senior Site Reliability Engineer (SRE) with a strong software engineering background to help build and optimize our AWS-based infrastructure and developer platform. This role requires experience with AWS, Infrastructure as Code (IaC), and Object-Oriented Programming (OOP).

The ideal candidate is a operations focused software engineer with a DevOps mindset, capable of writing code in TypeScript and Python while applying OOP best practices. You will play a key role in building self-service platforms, automation frameworks, and resilient cloud architectures. Strong communication skills will be required as you will be working with multiple development teams to implement more efficient and reliable procedures.

Key Responsibilities

• Develop, and maintain scalable cloud infrastructure using AWS CDK, CDKTF (Terraform CDK), and Terraform.
• Apply Object-Oriented Programming (OOP) principles to infrastructure code and automation frameworks.
• Build self-service tools and automation pipelines to enhance developer productivity and system reliability.
• Drive observability, cost optimization, and security best practices across cloud environments.
• Collaborate with engineering and SRE teams to improve system performance, maintainability, and scalability.
• Ensure high availability and fault tolerance of cloud services through proactive monitoring and automation.

Required Experience/Skills 

• 5 years of professional experience in software engineering, DevOps, or site reliability engineering.
• Supporting multiple Diligent datacentres and deployments in the Cloud (AWS, Azure, GCP).
• Contribute to incident management and response efforts for all Diligent applications.
• Provide support to development teams on monitoring, scalability, and reliability.
• Intermediate-level experience with AWS, including services like EC2, Lambda, ECS, Fargate, S3, IAM, VPC, Route 53, RDS, DynamoDB, and CloudWatch.
• Strong Object-Oriented Programming (OOP) skills, with experience in TypeScript and Python.
• Experience with Infrastructure as Code (IaC) using AWS CDK, CDKTF (Terraform CDK), or Terraform.
• Proficiency in designing, implementing, and testing scalable software architectures.
• Experience with CI/CD pipelines (GitHub Actions, CodePipeline, or similar).
• Strong automation and scripting abilities for operational workflows and cloud infrastructure.
• Understanding of cloud security best practices, IAM policies, and compliance frameworks.
• Excellent problem-solving skills.

Preferred Experience/Skills 

• Experience with Kubernetes (EKS, Fargate, or Rancher).
• Familiarity with monitoring and observability tools like OpenSearch (Elastic), SignalFX, or AWS-native services.
• Experience with event-driven architectures and serverless computing.
• Hands-on experience with CDK Pipelines, Step Functions, and AWS-native DevOps tooling.
• Good working experience for a wide range of technologies, frameworks, and platforms such as AWS Cloud, Windows, Linux, and Kubernetes.

What Diligent Offers You 

• Creativity is ingrained in our culture. We are innovative collaborators by nature. We thrive in exploring how things can be differently both in our internal processes and to help our clients
• We care about our people. Diligent offers a flexible work environment, global days of service, comprehensive health benefits, meeting free days, generous time off policy and wellness programs to name a few
• We have teams all over the world. We may be headquartered in New York City, but we have office hubs in Washington D.C., Vancouver, London, Galway, Budapest, Munich, Bengaluru, Singapore, and Sydney.
• Diversity is important to us. Growing, maintaining and promoting a diverse team is a top priority for us. We foster and encourage diversity through our Employee Resource Groups and provide access to resources and education to support the education of our team, facilitate dialogue, and foster understanding.

Diligent created the modern governance movement. Our world-changing idea is to empower leaders with the technology, insights and connections they need to drive greater impact and accountability – to lead with purpose. Our employees are passionate, smart, and creative people who not only want to help build the software company of the future, but who want to make the world a more sustainable, equitable and better place. 

Headquartered in New York, Diligent has offices in Washington D.C.,  London, Galway, Budapest, Vancouver, Bengaluru, Munich, Singapore and Sydney.   To foster strong collaboration and connection, this role will follow a hybrid work model. If you are within a commuting distance to one of our Diligent office locations, you will be expected to work onsite at least 50% of the time. We believe that in-person engagement helps drive innovation, teamwork, and a strong sense of community.

_{We are a drug free workplace. Diligent is proud to be an equal opportunity employer. We do not discriminate based on race, color, religious creed, sex, national origin, ancestry, citizenship status, pregnancy, childbirth, physical disability, mental disability, age, military status, protected veteran status, marital status, registered domestic partner or civil union status, gender (including sex stereotyping and gender identity or expression), medical condition (including, but not limited to, cancer related or HIV/AIDS related), genetic information, or sexual orientation in accordance with applicable federal, state and local laws. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Diligent's EEO Policy and Know Your Rights. We are committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at recruitment@diligent.com.}

_{To all recruitment agencies: Diligent does not accept unsolicited agency resumes. Please do not forward resumes to our jobs alias, Diligent employees or any other organization location. Diligent is not responsible for any fees related to unsolicited resumes.}