Software Engineer in Test II

Role Overview

You’ll be a key part of the team building the next generation of a global SaaS compliance platform, making sure new features are fast, reliable, and ready for real-world use. You’ll own test automation end-to-end for web applications, working closely with developers and product teams to ship high-quality releases with confidence.

Alongside modern test automation, you’ll also help shape how AI shows up in the product and in testing. You’ll work with tools like Playwright and Cypress, test REST APIs and backend services, and use AI to speed up test design, debugging, and documentation—while keeping quality, security, and ethics front and center.

Here’s a breakdown of what you’ll do (not all of it, just the important stuff)

• Design, build, and maintain automated tests for web applications using Playwright, Cypress, and related tooling.

• Create and manage test scenarios, test cases, and test data for new and existing product features across the UI, API, and backend.

• Integrate automated tests into CI/CD pipelines, helping to improve reliability, coverage, and speed of releases.

• Use AI tools to accelerate test case generation, analysis, and debugging, validating outputs for accuracy, safety, and cost.

• Partner with engineers and product managers to define test strategies, estimate test effort, and report meaningful quality metrics.

• Contribute to code and test reviews, helping to maintain a stable, well-tested codebase and driving continuous improvement in QA practices.

These are the essentials you’ll need to get an interview

• 3–5 years of experience in automated testing for web applications.

• Strong hands-on experience with modern test automation frameworks such as Playwright and/or Cypress.

• Solid understanding of QA fundamentals, testing best practices, and testing types (functional, regression, exploratory, cross‑browser).

• Experience testing APIs and backend services, including designing and executing test cases for REST or similar interfaces.

• Practical experience with test management and issue-tracking tools (for example JIRA, Zephyr or similar).

• Demonstrated use of AI tools to enhance productivity in testing or development, and awareness of concepts like tokens, context length, and hallucinations.

• Clear, collaborative communication skills and the ability to own tasks end-to-end while working effectively with cross‑functional teams.

It would be great if you had these too, but we’ll support you if you don’t

• Experience integrating automated tests deeply into CI/CD workflows and optimizing them for speed, stability, and maintainability.

• Exposure to AI-enabled product features, including testing AI integrations and understanding privacy, security, and ethical considerations.

• A degree in Computer Science, Mathematics, or a related field, or equivalent practical experience in software engineering and test automation.

About Us

Diligent is the AI leader in governance, risk and compliance (GRC) SaaS solutions, helping more than 1 million users and 700,000 board members to clarify risk and elevate governance. The Diligent One Platform gives practitioners, the C-Suite and the board a consolidated view of their entire GRC practice so they can more effectively manage risk, build greater resilience and make better decisions, faster. 

Learn more at diligent.com or follow us on LinkedIn and Facebook

What Diligent Offers You 

• Creativity is ingrained in our culture. We are innovative collaborators by nature. We thrive in exploring how things can be differently both in our internal processes and to help our clients
• We care about our people. Diligent offers a flexible work environment, global days of service, comprehensive health benefits, meeting free days, generous time off policy and wellness programs to name a few
• We have teams all over the world. We may be headquartered in New York City, but we have office hubs in Washington D.C., Vancouver, London, Galway, Budapest, Munich, Bengaluru, Singapore, and Sydney.
• Diversity is important to us. Growing, maintaining and promoting a diverse team is a top priority for us. We foster and encourage diversity through our Employee Resource Groups and provide access to resources and education to support the education of our team, facilitate dialogue, and foster understanding.

Diligent created the modern governance movement. Our world-changing idea is to empower leaders with the technology, insights and connections they need to drive greater impact and accountability – to lead with purpose. Our employees are passionate, smart, and creative people who not only want to help build the software company of the future, but who want to make the world a more sustainable, equitable and better place. 

Headquartered in New York, Diligent has offices in Washington D.C.,  London, Galway, Budapest, Vancouver, Bengaluru, Munich, Singapore and Sydney.   To foster strong collaboration and connection, this role will follow a hybrid work model. If you are within a commuting distance to one of our Diligent office locations, you will be expected to work onsite at least 50% of the time. We believe that in-person engagement helps drive innovation, teamwork, and a strong sense of community.

_{We are a drug free workplace. Diligent is proud to be an equal opportunity employer. We do not discriminate based on race, color, religious creed, sex, national origin, ancestry, citizenship status, pregnancy, childbirth, physical disability, mental disability, age, military status, protected veteran status, marital status, registered domestic partner or civil union status, gender (including sex stereotyping and gender identity or expression), medical condition (including, but not limited to, cancer related or HIV/AIDS related), genetic information, or sexual orientation in accordance with applicable federal, state and local laws. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Diligent's EEO Policy and Know Your Rights. We are committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at recruitment@diligent.com.}

_{To all recruitment agencies: Diligent does not accept unsolicited agency resumes. Please do not forward resumes to our jobs alias, Diligent employees or any other organization location. Diligent is not responsible for any fees related to unsolicited resumes.}