Senior Engineering Manager - Public Sector

About Ditto:

Ditto is redefining how data moves at the edge. Our mission is to make it seamless for developers to build resilient, real-time applications, regardless of network conditions. Whether you're in a stadium, airplane, or remote military base, Ditto's peer-to-peer sync engine ensures devices stay connected and data stays consistent, even without internet. With more than $145 million in funding and trusted by organizations like Chick-fil-A, Delta Airlines, and the U.S. military, Ditto powers mission-critical experiences across aviation, retail, travel, hospitality, defense, and more. As a globally distributed, fast-growing startup, we’re committed to building a diverse and inclusive team that reflects the wide range of perspectives needed to solve the world’s hardest connectivity problems.

About the role

Ditto is at an inflection point. As we scale to meet the growing demands of our commercial and public sector customers, we need an experienced Engineering Manager to drive and lead our Public Sector Engineering organization, overseeing multiple critical teams including Apps, Cloud, and Field Engineering.

This is a unique opportunity to play a leading role in shaping enterprise-grade reliability, observability and incident management to ensure Ditto's systems meet the high standards our customers expect.

As a Senior Engineering Manager, you will be responsible for leading diverse engineers across multiple teams, driving technical excellence, and ensuring our products meet the stringent requirements of government and defense customers. You'll work closely with federal agencies, military organizations, and other public sector entities to deliver secure, reliable, and scalable solutions.

As a Senior Engineering Manager, you will:

• Lead and scale a distributed Public Sector Engineering organization, including managers and ICs, setting the long-term vision and execution plan for reliability at scale
• Develop engineering leaders and senior talent, coaching on both technical depth and leadership maturity to create a high-trust, high-performance organization
• Develop a dual-use strategy to leverage Ditto’s core IP in the public sector, while simultaneously driving improvement of core Ditto technology
• Lead the architecture and execution of Public Sector integration, product development, and field engineering
• Oversee certification and deployment of Ditto’s server and cloud offerings into the public sector
• Oversee technical execution on Public Sector contracts
• Coordinate with other engineering teams, security teams, and external partners to build reliable, scalable, secure edge sync capabilities
• Guide teams to define, implement, and iterate on direct support and SLAs that are meaningful to end user experience
• Establish best-in-class documentation and operational hygiene, including runbooks, architectural decision records (ADRs), and deep operational reviews
• Model on-call excellence, including burnout prevention, clear handoffs, and leveraging automation and toil elimination
• Design talent acquisition strategies, hiring criteria, and interview modules to build a team of exceptional talent
• Design and implement a highly effective engineering org structure, including geo located teams, internal leadership and management lines, and integration/partnership points with other teams and external partners
• Play a central role in the transformation of Ditto’s engineering culture into a culture that prioritizes reliability, resilience, and security of our mission critical software. Communicate & articulate this mission across the entire company in all hands, presentations, working sessions, and via enactment of strategic objectives

What you’ll bring

• 10+ years of software engineering experience
• 4+ years in engineering leadership, including managing other managers, with a track record of scaling high-performing teams
• Demonstrated experience leading cultural development in engineering organizations
• Proven experience delivering software to government customers (DoD, IC, or Federal Civilian)
• Track record of leading teams through FedRAMP, DISA STIG, FIPS, or similar compliance processes
• Demonstrated success in scaling engineering organizations in regulated environments
• Excellent communicator and cross-functional partner, capable of influencing product and exec teams on engineering trade-offs
• Adept at project and program management across multiple priorities, including balancing feature delivery with operational improvements
• Experience with classified systems and understanding of security requirements
• U.S. citizenship, and an ability to obtain a security clearance

Nice to have

• Experience building platforms with high uptime requirements
• Experience managing highly distributed technical teams
• Familiarity with compliance-driven reliability environments (e.g., regulated industries)
• Experience scaling DevOps platforms and internal tooling ecosystems
• Passion for knowledge sharing through internal tech talks, RFCs, or public speaking
• Active security clearance

The Benefits of Building with Us

We offer competitive salaries and meaningful equity. We believe everyone on the team should have a stake in what we’re building. Benefits vary by region to make sure you're covered in the ways that matter most. In the US, that includes health, dental, vision, life, and disability insurance, plus a 401(k) and flexible spending accounts. In the UK, we offer private healthcare through Vitality, a pension plan, and region-specific coverage. For our team members elsewhere in the world, we work with our global employer platform to offer equitable benefits and coverage. 

Regardless of where you live, everyone at Ditto can utilize flexible time off. And while we work remotely, our Atlanta and San Francisco offices are open if you ever want a place to work or meet up with teammates.

Apply Anyway

At Ditto, we believe success isn’t defined by a flawless resume, a set number of years of experience, or checking every box in a job description. What matters most to us are qualities like grit, resilience, and adaptability. If you're excited about our mission but don't meet every requirement, we encourage you to apply anyway. Use your application to tell us how you’ll make an impact here. We’re always looking for exceptional people ready to grow with us.

Equal Opportunity Employer

Ditto is proud to be an equal-opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristics. Ditto is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please let us know.

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