Back to jobs
New

Lead ML Ops Engineer

USA

THE COMPANY 

We are an ambitious, well-funded, high-growth global technology company transforming the hotel industry.  At Duetto, we are passionate about creating innovative analytical solutions to help hoteliers thrive.  Although we work hard, the work atmosphere is casual, flexible, collaborative, and most of all, fun.  

Duetto offers an open and collaborative work environment and believes that by cultivating a team with diverse backgrounds, perspectives, and experiences, it will continue to lead the industry with its cutting-edge platform-based hospitality technology. 

Introduction

We are seeking a  Lead MLOps Engineer to lead the design and implementation of scalable MLOps pipelines and infrastructure. At Duetto, you’ll take on the unique challenge of building a cost efficient platform that trains, deploys, and monitors thousands of ML models,  one for each hotel customer. As we modernize our data and ML infrastructure to drive the company’s next phase of growth,  you will play a key role in optimizing the model lifecycle and ensuring deployment, monitoring, and maintenance of models in production. You’ll collaborate closely with cross-functional teams to automate and streamline data ingestion, model development, deployment, and monitoring, making a direct impact on our advanced analytics capabilities.

Key Responsibilities:

  • Define and execute the MLOps roadmap for large-scale model training and deployment across thousands of hotels.
  • Drive strategic initiatives for ML systems , training and deployment infrastructure.
  • Build and maintain MLOps pipelines using Databricks for data and feature engineering, leveraging the Sagemaker for model deployment and serving.
  • Orchestrate ML training pipelines, batch and online inference processes, and endpoint deployments for thousands of models.
  • Develop automated testing frameworks and ensure CI/CD for ML models.
  • Manage infrastructure to optimize performance and cost.
  • Configure monitoring systems to track model performance and data drift.
  • Apply strategies for model retraining, versioning, and rollback
  • Collaborate with data scientists, engineers, and DevOps teams to integrate models.

Qualifications:

  • 5+ years of experience as an MLOps Engineer or in a similar role, with a strong background in [Dev]Ops and ML engineering.
  • Experience operating within policies and processes that make up a multi-layered enterprise security posture.  Relevant SOC2 experience a plus.
  • Bachelor's Degree in Computer Science, or related fields.
  • Strong experience with AWS (SageMaker, Lambda, EMR, ECR) for ML model deployment and serving.
  • Experience working with the Databricks platform, particularly in managing and optimizing data workflows and model operations, and using  MLflow for model tracking, versioning and deployment. 
  • Conversant in container technology.  Experience with containers and container orchestration tools such as ECS/EKS a plus.
  • Advanced Python skills, with knowledge of ML / DL frameworks like TensorFlow and PyTorch.
  • Experience managing infrastructure and contributing as part of a multi-user infrastructure team, using Terraform and associated toolsets.  Relevant SOC2 experience is also a plus.
  • Proficient in CI/CD tools (e.g. Github Actions) for automated pipelines or deployments.
  • Experience with feature stores (e.g.,Databricks,  Feast  or AWS SageMaker Feature Store) and their role in ML workflows.
  • Experience provisioning, configuring, administering, and using enterprise monitoring ecosystems like Prometheus, Grafana, or similar.
  • Strong communication skills and collaborative experience with data teams.
  • Adaptable in fast-paced, ambiguous environments, balancing speed, rigor, and attention to detail.

About Duetto:

Duetto delivers a suite of SaaS cloud-native applications for hospitality businesses to optimize every booking opportunity for greater revenue impact. The unique combination of hospitality experience and technology leadership drives Duetto to look for innovative solutions to industry challenges. The software as a service platform allows hotels, casinos, and resorts to leverage real-time dynamic data sources and actionable insights into pricing and demand across the enterprise. For more information, please visit https://www.duettocloud.com/.

Apply for this job

*

indicates a required field

Resume/CV*

Accepted file types: pdf, doc, docx, txt, rtf

Cover Letter

Accepted file types: pdf, doc, docx, txt, rtf

Select...

Voluntary Self-Identification

For government reporting purposes, we ask candidates to respond to the below self-identification survey. Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.

As set forth in Duetto Research’s Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law.

Select...
Select...
Race & Ethnicity Definitions

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.

Select...

Voluntary Self-Identification of Disability

Form CC-305
Page 1 of 1
OMB Control Number 1250-0005
Expires 04/30/2026

Why are you being asked to complete this form?

We are a federal contractor or subcontractor. The law requires us to provide equal employment opportunity to qualified people with disabilities. We have a goal of having at least 7% of our workers as people with disabilities. The law says we must measure our progress towards this goal. To do this, we must ask applicants and employees if they have a disability or have ever had one. People can become disabled, so we need to ask this question at least every five years.

Completing this form is voluntary, and we hope that you will choose to do so. Your answer is confidential. No one who makes hiring decisions will see it. Your decision to complete the form and your answer will not harm you in any way. If you want to learn more about the law or this form, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp.

How do you know if you have a disability?

A disability is a condition that substantially limits one or more of your “major life activities.” If you have or have ever had such a condition, you are a person with a disability. Disabilities include, but are not limited to:

  • Alcohol or other substance use disorder (not currently using drugs illegally)
  • Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, HIV/AIDS
  • Blind or low vision
  • Cancer (past or present)
  • Cardiovascular or heart disease
  • Celiac disease
  • Cerebral palsy
  • Deaf or serious difficulty hearing
  • Diabetes
  • Disfigurement, for example, disfigurement caused by burns, wounds, accidents, or congenital disorders
  • Epilepsy or other seizure disorder
  • Gastrointestinal disorders, for example, Crohn's Disease, irritable bowel syndrome
  • Intellectual or developmental disability
  • Mental health conditions, for example, depression, bipolar disorder, anxiety disorder, schizophrenia, PTSD
  • Missing limbs or partially missing limbs
  • Mobility impairment, benefiting from the use of a wheelchair, scooter, walker, leg brace(s) and/or other supports
  • Nervous system condition, for example, migraine headaches, Parkinson’s disease, multiple sclerosis (MS)
  • Neurodivergence, for example, attention-deficit/hyperactivity disorder (ADHD), autism spectrum disorder, dyslexia, dyspraxia, other learning disabilities
  • Partial or complete paralysis (any cause)
  • Pulmonary or respiratory conditions, for example, tuberculosis, asthma, emphysema
  • Short stature (dwarfism)
  • Traumatic brain injury
Select...

PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.