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Senior Associate, Client Experience

Detroit, Michigan, United States

Who We Are

Weber Shandwick is more than a leading global PR agency – we’re an engagement agency and we’re working in and around the cutting edge of the new media landscape. We’re storytellers, content creators, and we engage people IN the story. Our success is built on a deep commitment to client service and to our people. We embrace creativity and collaboration, and we engage stakeholders in new and creative ways to build brands and reputations.

Senior Associate, Client Experience 

Weber Shandwick is looking for a Senior Associate, Client Experience to join our team to work on an automotive client. We are seeking a Senior Associate who has a strong interest in social media-related work with an automotive storytelling. The ideal candidate is someone who has previous project and team management experience, loves the ever-evolving world of social, can help manage the clients and teams and is interested in contributing to content that connects communities. Familiarity with current social platform capabilities, best practices and trends are a must. Our team is curious, creative and constantly seeking opportunities to leverage cultural engagement. A passion for and knowledge of motorsports along with exemplary client service is the crux of this job.  

Responsibilities  

What You Will Be Doing:  

  • Serve as a key team member on motorsports business, managing multiple projects at once 
  • Daily client communications, ongoing client counsel and clear recommendations 
  • Content calendar planning 
  • Liaison with advertising partners, race team partners 
  • Serve as a key participant in client meetings and presentations; help craft and present communications strategies
  • Bring to life compelling ideas for clients 
  • Coach and mentor others on the team to foster excellence, camaraderie and success 
  • Support and assist team members with client-related projects 
  • Stay current on new and existing media coverage and how/why stories travel 
  • Trend spotting across the client category and media landscape 
  • Assist with ongoing reporting, research and monitoring projects for the client 
  • Experience managing outside vendors/partners and troubleshooting activations 
  • Experience managing social content calendars, posting and optimizations 
  • Experience in motorsports and auto a plus  

Competencies:  

  • Excellent oral and written communication 
  • Strong research skills stemming from a social media focused curiosity 
  • Ability to build trust and rapport with the client and team across all levels 
  • Demonstrate a proactive and forward-thinking mindset Integrated skill set that combines content creation and digital expertise 
  • Excellent collaboration and team building skills 
  • Strong organizational skills with ability to manage multiple jobs in a day Intuitive thinker who asks probing questions and anticipates and addresses needs 
  • Sound business and professional ethics  

Qualifications  

Years Experience:

  • 1-3 years of experience in similar industry  

Education: 

  • BA or BS degree in Communications or a related discipline  

Salary range: $58,700 USD - $65,000 USD

Where an employee or prospective employee is paid within this range will depend on, among other factors, actual ranges for current/former employees in the subject position; market considerations; budgetary considerations; tenure and standing with the company (applicable to current employees); as well as the employee’s/applicant’s background, pertinent experience, and qualifications.

Weber Shandwick is proud to be an Equal Opportunity/Affirmative Action employer. Weber Shandwick recruits qualified applicants without regard to race, color, religion, gender, age, ethnic or national origin, protected veteran status, physical or mental disability, sexual orientation, gender identity, marital status or citizenship status.

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