Current openings at DYOPATH

Join DYOPATH as an Application Support Analyst II Are you passionate about solving complex application issues and helping users work effectively with critical business software? DYOPATH is looking for an Application Support Analyst II who enjoys advanced problem‑solving, thrives in a fast‑paced environment, and is committed to delivering high‑quality application support and customer service. Why You’ll Love Working Here Purpose with Passion – Join a company whose L.O.V.E. philosophy—Living Our Values Every Day—turns everyday work into meaningful impact. Grow & Thrive – From training to career paths, DYOPATH invests in your ongoing development. Award‑Winning Culture – Known for outstanding IT service, we bring the same dedication internally: toward each other. Fun & Respectful Teamwork – Collaborative environments where teamwork and achievement are valued. Awesome Benefits Savings / Monthly 13% cap Pantry Vouchers 9% deposited every month Christmas Bonus: 25 days of your daily income Vacations - 12 days after the first year Anniversary Bonus - 10 days of base salary Vacation Premium – 40% first year Major Medical Insurance covers you and your immediate family Life Insurance Quarterly Bonus Marriage or Bereavement Time off Maternity/Paternity Time off Ergonomic Chair 250 pesos monthly stipend for internet and electricity Role Overview Location: Remote (Mexico) Schedule: 1st Shift (8a-5p CST); Monday through Friday Pay Rate: 25,000 MXN (monthly) Your Mission as an Application Support Analyst II Provide advanced technical support for software applications used by the organization. Troubleshoot and resolve complex application issues, including user errors, system bugs, and data discrepancies. Perform root cause analysis and work with development teams or vendors to resolve software issues. Participate in software testing and quality assurance activities as needed. Develop and maintain technical documentation related to applications and support processes. Identify and recommend process improvements to enhance application support and user satisfaction. Maintain up‑to‑date knowledge of supported applications and relevant industry trends. Provide training and guidance to end‑users as needed. Log, track, and manage issues using the organization’s ITSM ticketing system. What You Bring to the Team Education & Certifications Bachelor’s degree in Computer Science, Information Systems, or a related field required. ITIL Foundation certification required. Experience & Skills 3–5 years of experience in technical or application support. Advanced experience in SharePoint management & administration. Strong problem‑solving skills with the ability to diagnose and resolve complex issues. Excellent communication skills with the ability to explain technical concepts to non‑technical users. Familiarity with SQL and basic database concepts. Experience with ITSM tools such as ServiceNow or BMC Helix. Knowledge of software testing and quality assurance practices. Ability to work independently while effectively managing priorities in a fast‑paced environment. Why This Role Rocks As an Application Support Analyst II, you’ll play a key role in supporting business‑critical applications and ensuring users can work efficiently and confidently. You’ll have opportunities to grow your technical skills while contributing to a team that values quality service and continuous improvement. Ready to Take the Next Step?If you enjoy solving application challenges and want to make a real impact in a team‑first culture, DYOPATH wants you! Apply now to become our next Application Support Analyst II. This role is open to applicants in Mexico only. 

Join DYOPATH as a System Engineer II Do you enjoy solving complex infrastructure challenges, optimizing systems, and keeping organizations running at peak performance? DYOPATH is looking for a System Engineer II who brings technical expertise, curiosity, and a drive for continuous improvement. If you thrive in dynamic environments and enjoy both problem-solving and system optimization — this role is for you! Why You’ll Love Working Here Purpose with Passion – Our L.O.V.E. philosophy—Living Our Values Every Day—creates a workplace where people feel supported, connected, and valued Grow & Thrive – We invest in YOU. Certifications, training, and career pathways to help you advance your technical career Award-Winning Culture – We deliver excellence to our clients and treat each other with the same care and respect Collaborative & Impactful Work – Partner with talented IT professionals and make a real impact on critical systems and infrastructure Role Overview Location: On-Site (Branchburg, NJ) Schedule: 1st Shift (9a-5p EST); Monday through Friday Pay Rate: $42 Your Mission as a System Engineer II As a key member of our infrastructure team, you’ll ensure reliable, secure, and high-performing systems that keep our clients and teams running smoothly. Your expertise will drive system stability, security, and continuous improvement. Your Responsibilities Include Serve as local steward for global backup and restoration policies, executing via Dell EMC Avamar Support SCCM, desktop virtualization, and Belden installations Provide local support for servers, high availability (HA) systems, and Process/Simulation endpoints Manage patching using SolarWinds Patch Manager, deploying Microsoft security and Office updates and ensuring system compliance Enroll and migrate Windows devices to Microsoft Intune and Azure Active Directory for centralized management and security Maintain hardware and virtual inventories across SCCM, CMDB, Active Directory, and MIND (Level 4/S95 environments)  Ensure cybersecurity tools (CrowdStrike, Qualys) are implemented per global standards; review vulnerabilities with leadership Diagnose and resolve service tickets within SLAs; escalate complex issues as needed Participate in after-hours support for patching, deployments, and critical issue resolution Install, maintain, and secure desktops and workstations across laboratory and manufacturing environments Monitor system performance and troubleshoot desktop solutions using approved tools and utilities Manage lifecycle, acquisition, and deployment of hardware, software, and equipment Support lab and manufacturing peripherals, including Zebra printers, barcode scanners, mobile carts, and standalone equipment What You Bring to the Team Education & Certifications Bachelor’s degree required (IT or related field preferred) Preferred Certifications: VMware certifications Microsoft 365 certifications Azure certifications A+ and OEM certifications MCSE Experience & Skills 2-3 years of experience in networking or systems administration Experience working in lab or clean room environment Strong technical expertise in server management, networking, and cloud platforms Familiarity with environments such as Azure, M365, and virtualization technologies Experience with ASTEA or similar platforms is a plus Experience with ServiceNow is a plus  Strong problem-solving and analytical abilities Excellent communication skills with the ability to explain technical concepts to diverse audiences Ability to work independently while contributing to a collaborative team Highly organized, self-motivated, and able to prioritize effectively What Sets You Apart Takes initiative to improve processes and drive service quality Demonstrates leadership in maintaining high standards and operational excellence Adheres to security and safety procedures consistently Communicates effectively with team members, customers, and leadership Able to interpret technical documentation and present information clearly Capable of analyzing data, troubleshooting complex issues, and making informed decisions Why This Role Rocks As a System Engineer II at DYOPATH, you’re not just maintaining systems — you’re building secure, scalable infrastructure that powers business success. You’ll gain exposure to modern technologies, work alongside a skilled team, and play a critical role in delivering exceptional IT services. Ready to Take the Next Step? If you’re passionate about technology, continuous improvement, and making an impact, we’d love to meet you. Apply now to join DYOPATH as our next System Engineer II!

Join DYOPATH as a Service Desk Level 1 Analyst Are you energized by solving technical puzzles and helping people stay connected and productive? DYOPATH is looking for a Service Desk Level 1 Analyst who is motivated, eager to learn, and committed to delivering exceptional technical support. Why You’ll Love Working Here Purpose with PassionJoin a company whose L.O.V.E. philosophy—Living Our Values Every Day—turns everyday work into meaningful impact. Grow & ThriveFrom certifications to career paths, DYOPATH invests in your development. Award-Winning CultureRecognized for outstanding IT service—and we bring that same dedication to supporting each other. Fun & Respectful TeamworkA collaborative, upbeat environment where achievements are celebrated. Benefits Medical, dental, and vision coverage Life insurance 401(k) with company match “You Pick a Day” paid holiday FSA and HSA options Pet insurance Additional benefits availableFull overview: dyopath.com/careers Role Overview Location: Remote  Schedule:  3rd Shift (11:00p-7:30a CST); Friday to Tuesday  Pay Rate: $20 + $.40 overnight differential  Your Mission as a Service Desk Level 1 Analyst Respond to incoming phone calls, emails, and chat messages requesting technical support Log all service desk interactions in the ticketing system Provide first-level support for desktop, laptop, printer, mobile device, software, and basic network issues Resolve technical issues when possible and escalate when necessary Ensure timely and accurate resolution of all service desk requests Conduct follow‑up with customers or employees to ensure satisfaction Continuously improve technical skills through training, certifications, and self‑directed learning Participate in special projects as assigned What You Bring to the Team Education & Certifications High school diploma or equivalent required Associate or bachelor’s degree in computer science or related field preferred Relevant certifications (or pursuing): HDI Support Center Analyst (HDI‑SCA) ITIL Foundation Microsoft 365 Certified: Fundamentals Experience & Skills 1–2 years of experience in a technical support role, preferably in a service desk environment Strong customer service skills with the ability to explain technical information to non‑technical users Proficiency with Microsoft Office, Windows operating systems, and basic network troubleshooting Knowledge of ITIL or similar frameworks is a plus Ability to work independently and as part of a team Excellent problem‑solving and analytical abilities Ability to manage multiple tasks and prioritize effectively Why This Role Stands Out As a Service Desk Level 1 Analyst, you will be the front line of support—helping users resolve issues quickly, building your technical expertise, and growing your IT career within a supportive and mission‑driven organization. You’ll work with a dedicated team and gain valuable experience that paves the way for future advancement. Ready to Start Your IT Career? If you're excited to learn, solve technical challenges, and deliver great service in a people‑first culture, DYOPATH wants to meet you. Apply now to become our next Service Desk Level 1 Analyst.