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Director, Loss Prevention

Remote

Company Overview (Who are we? Why should you join us?)

At ecoATM the proof of our success is in our staggering growth, extraordinary impact on protecting the planet, and providing a work culture unlike any other. We are a technology company and a pioneer of device re-commerce. Through our 5500+ automated kiosks and online marketplace Gazelle.com, we enable people all over the world to join the mobile device re-use revolution, a revolution that will get billions of used smartphones out of the e-waste cycle and into the hands of people who don’t have affordable access to the empowerment of the latest mobile technology.

At ecoATM we know our employees are our greatest strength and the key to our continued growth and success. When you join our team, you will enjoy more than just a job, you will be empowered to develop and utilize your unique talents and skills to build a rewarding career while making a lasting, positive impact on the planet.

Our Values and Leadership Behaviors

 

 

Position Details (What will you be doing?)

In this role, you will report to the Head of Legal, and your mission will be to protect the business by identifying, mitigating, and eliminating patterns of fraud. You will have wide latitude to investigate and make recommendations to the business on how to combat observed patterns of shrink or losses. You will be a key stakeholder in developing data and reporting systems for the business to make informed decisions on shrink mitigation and any sources of potential loss. The successful candidate will be an experienced investigator who can analyze data patterns and work cross-functionally with internal/external stakeholders to solve problems.

The specific skills sought for this position are:

· Ability to own the Loss Prevention function, managing personnel, and providing data-driven analysis to management and internal stakeholders.

· Can independently conduct investigations and provide feedback that is actionable.

· Works as a true business partner- collaborating with Legal, Operations, Engineering, Data Analytics, and other departments to understand underlying business processes.

· Provides sound guidance to business stakeholders to help proactively address identified areas of shrink or fraud concerns.

· Ability to develop relationships and points of contact with wireless carriers, retail partners, and external Asset Protection teams.

· Conducts and manages both internal and external investigations from conception to completion.

· Can provide policy guidance and support for physical security at the company’s facilities.

 

Education & Experience (What education and experience will you need to be successful?)

· Bachelor’s degree in criminal justice, forensic accounting, information security, or related field.

· At least seven years of experience conducting investigations and managing a loss prevention or similar program.

· Strong working knowledge of proper investigative methods, management of investigative services, and physical security issues strongly preferred.

· Experience working in the wireless industry or financial services a plus.

 

Knowledge, Skills & Abilities (What knowledge, skills and abilities will you need to be successful?)

· Ability to learn the business quickly- positioning yourself to provide relevant guidance and find the root cause of suspected areas of loss.

· Must be able to develop and maintain relationships with strong interpersonal and communication skills.

· Expected to be responsive and provide timely updates to business colleagues as appropriate.

· Strong attention to detail.

· Ability to work both independently and collaboratively in an ever-changing environment.

 

Business Travel (How much will you travel?)

· < 10%. We only anticipate occasional travel for this role.

 

Location: Remote

Compensation: $132,000-180,000

This job description is not intended to be all-inclusive. Employee may perform other related duties as assigned to meet the ongoing needs of the organization.

 

Base pay offered may vary depending on job-related knowledge, skills, and experience. This information is provided per CA SB 1162 (“CA Pay Transparency Law”). Base pay information is based on market location. Learn more about ecoATM benefits here.

This position may also be eligible for short-term and long-term incentives based on individual and company performance.

This job description is not intended to be all-inclusive. Employee may perform other related duties as assigned to meet the ongoing needs of the organization.

Here at ecoATM/Gazelle we value diversity & belonging and are proud to be an Equal Employment Opportunity employer.  All applicants are considered without regard to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation, or any other legally protected characteristic, and are fairly and equitably compensated based on current market data. If you need assistance, or an accommodation, please let your recruiter know.

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