Associate Technical Product Manager

Elite Technology is a leading, independent technology company that helps law firms drive profitability through improved operational effectiveness, increased efficiency, and greater visibility across their business. Our cutting-edge digital financial management and business operations solutions drive success for firms around the globe by improving finance and accounting operations, including billing, invoicing, payments, and financial reporting. By bringing together data, insights, and tools, we enable law firm leaders to make informed business decisions to build and manage their businesses more effectively and efficiently.

Job Description:

We are seeking a dynamic and detail-oriented Associate Technical Product Manager to join our Platform team. In this role, you will manage our document automation platform service and its associated components, including a template design solution that leverages XSL, Microsoft Workflow Foundation and event-based solutions that leverage Microsoft Power Automate. You will work closely with cross-functional teams to ensure the successful development, implementation, and continuous improvement of our platform. 

What You’ll Do:

• Oversee the development and management of the document automation cloud service  
• Manage the on-premises document automation template design solution utilizing Microsoft Workflow Foundation 
• Collaborate with engineering, design, and marketing teams to define product requirements and roadmaps 
• Conduct market research and competitive analysis to identify opportunities for product enhancements  
• Monitor platform performance and user feedback to drive continuous improvement 
• Develop and maintain documentation, including user guides and training materials 
• Assist in the creation of product marketing strategies and materials 
• Provide support to product, sales and customer service teams to address related inquiries and issues
• Perform other duties as assigned to support the overall goals and objectives of the department/company 

What You’ll Need:

• Bachelor's degree in Computer Science, Information Technology, Business, or a related field 
• 2+ years of experience in product management or a related role
• Strong understanding of document generation, automation, and distribution technologies, including knowledge of solutions including Microsoft Workflow Foundation, Aspose, Saxon, and XSL is a plus
• Understanding of Azure technologies including Azure Functions and the Power Platform is preferred 
• Excellent oral and written communication skills as well as strong interpersonal skills. 
• Excellent project management and organizational skills 
• Ability to work effectively in a fast-paced, collaborative environment 
• Strong analytical and problem-solving skills 
• Strong attention to detail and organizational skills
• Proficiency in English at a B2+ level or higher (CEFR), with the ability to communicate effectively in both written and spoken formats

Benefits:

• PTO
• 2 Elite Mental Health Days per year
• Annual Incentive Plan
• 14 Paid Costa Rica Holidays
• Comprehensive medical, dental, and vision benefits
• Life Insurance

Please note that we do not offer sponsorship for this position.

Additional Information

At Elite Technology, we embrace an employee-centric, flexible remote work model that empowers you to do your best work in the environment that suits you. However, we also recognize the importance of in-person collaboration for key moments that truly matter.

In our flexible remote approach, you have the freedom to choose a workspace within your home country that best fits your needs. Our corporate offices are located in New York City, Los Angeles, Costa Rica, and the Philippines, providing additional options for those who prefer or need a hybrid work environment.

Our diverse global team spans the U.S., Canada, U.K., Costa Rica, the Philippines, and Australia. Please note that at this time, we are unable to hire employees located in Quebec or Ontario Provinces, Alaska, Hawaii, Puerto Rico, Louisiana, and Oklahoma.

As a global business, we rely on diversity of culture and thought to deliver on our goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under applicable law. We are proud to be an Equal Employment Opportunity/Affirmative Action Employer providing a drug-free workplace.

We also provide reasonable accommodation for qualified individuals with disabilities and for sincerely held religious beliefs in accordance with applicable law.

We are not accepting applications submitted through recruiting agencies.