Current opportunities at Vacasa

Why Vacasa We started with just one home and an idea: to bring homeowners and renters together with smart technology and caring local teams. Today, we’re the largest full-service vacation rental company in North America thanks to the people who give us their best every day. You’ll fit right in here if you’re curious, entrepreneurial, and thrive in a rapid-growth environment. What we're looking for We are seeking an experienced and dynamic professional to lead training initiatives focused on operational excellence in the short-term rental industry. This role involves delivering comprehensive training to franchise partners on best practices in guest and owner experience, property management software, and day-to-day operational processes. By providing partners with the right tools and strategies, you'll help ensure consistency, quality, and scalable growth across our network. The ideal candidate has a proven background in training, excellent communication and facilitation skills, and hands-on experience in the short-term rental space, particularly in working with guests, owners, and property management platforms. This is a hybrid position that will require you to be in our office in NW Portland for training sessions and at other times as needed. Candidates must be in located in the greater Portland, OR area. What you'll do Facilitate in-person training sessions for franchise partners at our North Campus in Portland, OR. Collaborate with Partner Success Managers and Support Teams to plan and execute training events both on-campus and in-market. Deliver engaging training sessions—both in-person and virtual—on key operational topics including property management best practices, housekeeping, maintenance, reservations, onboarding, property standards, and property management systems (Guesty and Streamline). Track learner completion progress using our Learning Management System (LMS). Communicate and coordinate training schedules to ensure seamless travel and provide exceptional learning events. Assist in developing and updating training materials such as presentations, guides, and handouts to accommodate various learning styles. Partner with subject matter experts and L&D teams to keep training content aligned with current standards and operational practices. Stay current on industry trends and regulatory changes and integrate relevant updates into training programs. Maintain organized training records and documentation for compliance and performance tracking. Gather and evaluate learner feedback to recommend process or content improvements that enhance training effectiveness. Skills you'll need High school diploma or GED required; additional relevant education or certifications are a plus. Strong communication and interpersonal skills; able to engage with stakeholders across all levels. Proven ability to motivate and mentor learners with diverse backgrounds. Familiarity with adult learning principles and facilitation techniques. Experience with Learning Management Systems (LMS) and training delivery platforms. Proficient in using property management software; experience with Guesty and Streamline preferred. Able to work independently with sound judgment, discretion, and integrity. Strong relationship-building skills, particularly in a franchise or partnership environment. Compensation $45370 - $77251 / year. Actual pay will vary based on a candidate's skill, experience, education and/or location. What you’ll get Health/dental/vision insurance based on hours worked Employer Sponsored & Voluntary Supplemental Benefits based on hours worked 401K retirement savings plan with immediate 100% company match on the first 6% you contribute Health & Dependent Care Flexible Spending Accounts based on hours worked Paid Flex Time Off / Vacation & Sick Time Employee Assistance Program (EAP) Employee Discounts Please visit our careers page to review our full benefits offerings Vacasa is an equal opportunity employer committed to fostering a diverse and inclusive workplace. We do not discriminate against applicants based upon race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, genetic information, or other classes protected by applicable law. Veterans are encouraged. Vacasa is committed to maintaining a safe and productive work environment. Possession, use, or being under the influence of alcohol or illegal drugs in the workplace is prohibited. An offer of employment for this role will be contingent upon the successful completion of a background check.

Why Vacasa We started with just one home and an idea: to bring homeowners and renters together with smart technology and caring local teams. Today, we’re the largest full-service vacation rental company in North America thanks to the people who give us their best every day. Robust local teams are vital for successful vacation rentals—so much so that local operations teams make up the majority of our workforce. Our operations teams help make vacation memories happen by ensuring a seamless stay for our guests. What we’re looking for Vacasa is currently seeking a Maintenance Technician to perform general maintenance tasks and to support the overall quality of our large and quickly growing portfolio of vacation homes. Hours can and will vary weekly and seasonally based on business needs. Compensation $26 / hour. Actual pay will vary based on a candidate's skill, experience, education and/or location.  More benefits and company perks information below. What you’ll do Complete maintenance tasks and projects, traveling between multiple worksites each day. Create a welcoming environment for our guests and owners by ensuring our homes are well maintained general repairs, preventative maintenance & inspections Respond to guest issues regarding maintenance, as needed including but not limited to: Appliance troubleshooting Cable/wifi troubleshooting Basic HVAC repair Light plumbing Establish and maintain open, collaborative relationships with team members and management team Correspond on a regular basis with your local management team and team members Be available and willing to assist your colleagues and management team when necessary Provide cross-coverage when necessary to ensure urgent issues are addressed Maintain hot tubs as needed; we offer on-site training Collect and remove trash and debris Ensure follow through on assigned maintenance tasks using in-house assignment system and respond to time-sensitive maintenance needs Maintain required Maintenance Metrics on efficiency and utilize Vacasa’s ticketing system Coordinate with third-party service providers. Attend all mandatory individual and team meetings Other responsibilities as assigned - because every day looks different The skills you’ll need 2 years of basic, property maintenance experience preferred but not required Reliable transportation Smartphone and personal email address Ability to regularly lift over 20 lbs Self-motivated and customer service oriented Ability to see projects through to completion Ability to properly assess problems and provide solutions Ability to work a flexible schedule including weekends and holidays as needed to support the needs of the business Reasonable comfort level with computers and smart devices Access to the internet and the ability to check your email on a daily basis What you’ll get Health/dental/vision insurance based on hours worked Employer Sponsored & Voluntary Supplemental Benefits based on hours worked 401K retirement savings plan with immediate 100% company match on the first 6% you contribute Health & Dependent Care Flexible Spending Accounts based on hours worked Paid Vacation & Sick Time Employee Assistance Program (EAP) Employee Discounts Please visit our careers page to review our full benefits offerings Vacasa is an equal opportunity employer committed to fostering a diverse and inclusive workplace. We do not discriminate against applicants based upon race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, genetic information, or other classes protected by applicable law. Veterans are encouraged.  Vacasa is committed to maintaining a safe and productive work environment. Possession, use, or being under the influence of alcohol or illegal drugs in the workplace is prohibited. Some positions may require that you drive a personal vehicle and/or company vehicle for work purposes. Employees who are required to drive a personal vehicle must have reliable transportation, a valid driver’s license, and be at least 18 years of age. Employees who are required to drive a company vehicle must have a valid driver’s license, be at least 21 years of age, and have been a licensed driver for no less than 3 years. An offer of employment for this role will be contingent upon the successful completion of a background check.

What we’re looking for The Regional Owner Success Coordinator will  provide account support to our large and quickly growing portfolio of vacation homeowners.  In this role, you will assist owners in finding resolution to their account-related questions, compliance to permitting regulations, onboarding new owners, and researching and resolving revenue concerns.  The role is responsible for making sure our owners get fast, professional answers to their often complicated questions. Compensation:  $17 - $28 / hour. Actual pay will vary based on a candidate's skill, experience, education and/or location. More benefits and company perks information below. What you’ll do Be at the forefront of the company working in a fast-paced, dynamic environment as the go-to person for our owners and field staff in a specific region. Work alongside and collaborate with other internal departments to provide thorough, accurate information back to owners on a regular basis. Support individual owner’s success, including: Revenue management and property performance Permitting compliance Onboarding new owners Finances including statements, portfolio analysis, and online account Calendar management Account-related programs including Guest Works and VIP owners Contracts Owner Terminations VIP Program Portfolio Analysis Other duties, as assigned What you’ll need A home office environment that includes: A private workspace with the ability to eliminate outside distractions High-Speed Internet with the ability to connect your workstation to your router with a cable, not via WiFi. (satellite/dial-up internet not supported) Speed test required: please use this link to run the internet speed test. The internet speed must be at least 100.0 download/10.0 upload. If your internet does not meet these requirements, you will need to upgrade prior to applying Skills and Qualifications:  Technical Skills Outstanding verbal and written communication skills Excellent organization and time management skills Ability to handle difficult conversations with professionalism and grace Creative problem solving Comfortable using G Suite Adaptability in a fast paced and constantly changing work environment Work effectively both independently and as a member of the team Ability to multi-task and use a variety of systems and tools Attention to detail Impeccable follow up skills What you’ll get Health/dental/vision insurance based on hours worked Employer Sponsored & Voluntary Supplemental Benefits based on hours worked 401K retirement savings plan with immediate 100% company match on the first 6% you contribute Health & Dependent Care Flexible Spending Accounts based on hours worked Paid Vacation & Sick Time Employee Assistance Program (EAP) Employee Discounts Please visit our careers page to review our full benefits offerings Vacasa is an equal opportunity employer committed to fostering a diverse and inclusive workplace. We do not discriminate against applicants based upon race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, genetic information, or other classes protected by applicable law. Veterans are encouraged.  Vacasa is committed to maintaining a safe and productive work environment. Possession, use, or being under the influence of alcohol or illegal drugs in the workplace is prohibited. An offer of employment for this role will be contingent upon the successful completion of a background check.