Implementation Consultant
We’re a high-growth software company with a big mission: empowering K-12 district teams to do more with less.
At LINQ, we get K12. That’s why we help districts transform K-12 school operations with best-in-class, cloud-based software solutions built to help districts return more resources to classrooms. Integrating finance, HR, nutrition management, and payments into a single, secure platform, LINQ reduces administrative burden. LINQ is trusted by 30% of school districts across the U.S. to help them operate more efficiently and serve over 1 billion meals to 17 million students annually, process payroll for 364,000 educators, administrators, and staff, and engage with millions of families through the free LINQ Connect app.
Our team? They’re talented, committed, and fiercely loyal problem-solvers. At LINQ, you’ll find challenging and meaningful work, a team that respects and uplifts one another, and a commitment to constant improvement. Our customers love us because we’re attentive, patient, communicative, and solutions focused. They know they can count on us to not only anticipate their needs but to deliver the right answer every time.
As an Implementation Consultant you will work closely with both new and existing customers. Our consultants provide configuration recommendations based on best practices, facilitate customer training sessions on LINQ ERP modules, and guide customers through testing and sign-off before they go live. This position requires the ability to work together as a team member, have regular interaction with both clients and other Implementation team members - maintaining good professional relationships. Our goal is to provide exceptional service while improving customer efficiency and time management using our web-based suite of Financial Management and Human Resources solutions.
Responsibilities:
Collaborate with K-12 school districts to understand their specific needs and requirements for ERP implementation projects
Conduct thorough assessments of the existing processes and systems within client organizations
Provide expert guidance and recommendations that optimize processes using the LINQ product platform
Understand the LINQ implementation methodology and use it on all client engagements
Complete assigned project tasks with urgency to ensure timely delivery and client satisfaction
Configure LINQ ERP software solutions to meet the unique needs of each assigned client
Conduct user training sessions and provide ongoing support during the implementation process
Troubleshoot and resolve issues or challenges that arise during implementation
Ensure seamless integration with existing systems, including student information systems (SIS), finance, HR, and other relevant platforms
Mentor and share product knowledge with other consultants
Help deliver successful project outcomes and build lasting client relationships
Collaborate with the product development team to enhance system functionality and usability
Skills and Qualifications:
Bachelor’s degree in business, accounting, or related field; or equivalent combination of education and experience in software implementation
Proven experience (2+ years) as an ERP Implementation Consultant or similar role, preferably in the education sector or working with K-12 school districts
Strong understanding of ERP concepts and principles and experience implementing ERP software solutions.
Excellent organization skills with the ability to manage multiple implementations simultaneously
Strong problem-solving and analytical abilities, with a keen attention to detail
Exceptional communication and interpersonal skills to effectively collaborate with diverse stakeholders
Ability to work independently and as part of a team, delivering results in a dynamic and fast-paced environment
Willingness to travel to client sites for implementation and support purposes, is required (up to 30 %)
🌎Flex Your Workspace: Work remote from one of our eligible states across the US, or if you’re near Austin three days in office a week!
💰Planning Your Future: Our 401(k) plan comes with a 4% employer match on total earnings (not just your base salary).
💸Performance Pays Off: Whether it’s a company bonus or target sales commission, your hard work doesn’t go unnoticed.
🌴Vacation Your Way: Our flexible Open Paid Time Off Plan lets you take the time you need, when you need it.
👶Paid Parental Leave: Take the time you need to welcome your new addition – We’ve got you covered!
🎉Ten Paid Corporate Holidays: Enjoy a little extra downtime to relax and recharge with the ten paid holidays each year.
❤️Giving Back: Feel good while doing good – 16 paid volunteer hours to support the causes that matter most to you. #LINQCares
🏥Benefits That Have Your Back (And Teeth, Too!): Rock-solid medical, dental and vision coverage. Pick your vibe: a low deductible PPO and pair with an FSA or a HDHP with a sweet HSA – with contributions from LINQ. Dental perks that even cover braces for the kiddos.
💪Wellness Perks: Employer-paid Short-Term Disability, Long Term Disability, Basic Life, and AD&D insurance. Gym reimbursements and tons of extra savings on travel assistance, employee assistance, and even pet insurance options.
📚Grow With Us: Invest in yourself with professional development opportunities to keep leveling up your skills.
🎁Rewards For Referrals: Got an amazing candidate in your network? Send them our way and earn a referral bonus when they join the team!
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