Senior Account Manager, Mid-Market

Join Our Journey at Engine

At Engine, we’re revolutionizing work travel. Our modern travel platform isn’t just about booking trips; it’s about transforming how businesses and their teams experience travel. From seamless booking options with top airlines, hotels, and car rental providers to single-invoice billing and flexible trip modifications, we make travel not only easier to manage but also enjoyable. Backed by powerhouse investors like Telescope Partners, Blackstone, Elefund, and Permira, we’re growing fast—and we want you to be part of it.

We believe that people don’t just want to work for a company—they want to be part of something bigger. At Engine, we’re building more than a team; we’re building a movement. One where individuality is celebrated, where challenge fuels growth, and where the status quo is never enough. We know we’re not for everyone, and that’s okay. But if you thrive in a fast-moving, high-impact environment and want to shape the future of travel, you just might belong here. Curious? Check out our DNA—if it resonates with you, let’s talk!

As a Senior Account Manager, Mid-Market you will be responsible for helping our Mid-Market customer base realize the full potential of our product by driving spend, retention and adoption of the platform.  In this role you will be assigned a set list of customers and be responsible for leveraging the full scope of company products and services to deliver business solutions that drive customer value.  

Your Mission:
As part of the Engine team, you’ll play a vital role in an environment where innovation meets collaboration. Here’s what you’ll take charge of: 

• Proactively identify new revenue opportunities by hunting within your existing account base to generate business and consistently exceed quota.
• Drive growth and customer success by upselling within your dedicated book of business and ensuring maximum product adoption to increase value.
• Demonstrate strong communication and leadership skills by excelling in research, analysis, and presentation during customer-focused Quarterly Business Reviews (QBRs).
• Strategically plan and execute account growth by designing a comprehensive business plan that includes cross-selling and targeted strategies to drive adoption and engage decision-makers.
• Ensure smooth transitions and effective onboarding by facilitating the hand-off of key accounts from sales to account management, collaborating closely with Account Executives.
• Present a compelling value proposition by positioning our expertise within the unmanaged travel space to showcase our solutions effectively.
• Foster cross-functional collaboration to drive customer outcomes by working closely with teams such as business operations, member support, marketing, and more.
• Become a trusted subject matter expert by acquiring in-depth, accurate knowledge of the platform and the industry to support customers effectively.
• Maintain strong performance by consistently meeting or exceeding daily KPI requirements to drive results and maintain operational excellence.

What You’ll Bring to Engine:
We’re looking for someone who’s ready to make an impact and grow alongside us:

• Minimum 2 years of account management experience in a B2B organization 
• Self-starter with entrepreneurial spirit, takes initiative and adapts to changing demands. 
• Brings a positive attitude and energy to work every day.  
• Experience with Salesforce, Outreach, Gong or similar sales technologies   
• Ability to drive a consultative sales approach to improve retention and capture additional opportunities within current customer base   
• Strong organizational skills with a track record of retaining and expanding existing customer base   
• Experience in utilizing tech stack to identify trends in customer account usage    
• Strong business acumen to partner with our customers to drive solutions to their business problems  

Cash compensation:
The base salary for this role is starting at a $75,000 base with $35,000 variable for an OTE of $110,000 with upside potential based on performance. Final compensation packages are determined by various factors, including prior experience and expertise.

The Engine Edge: Perks & Compensation
We believe in rewarding great work with great benefits:

• Compensation: Competitive base pay tied to role and experience, with opportunities for bonuses, commissions, and equity.
• Benefits: Check out our full list at engine.com/culture.
• Environments for Success: Different roles have different needs in terms of the environments that drive success which is why we have a hybrid-hub model. Whether you are in one of our amazing offices or fully remote, we’ll make sure you have what you need to succeed.

Ready to Build the Future of Work Travel?
Join us on our mission to transform how work travel works—for businesses, for travelers, and for the industry. Apply now and let’s make travel simpler, smarter, and more enjoyable—together.