Head of People Operations - India

About Enterpret 

As we transition to the world of AI native applications there is one element that matters more than anything - the data.

At Enterpret, we are unlocking the most impactful dataset for businesses - customer feedback. We centralize customer feedback across all sources, like Twitter, Salesforce, Zendesk, Slack, Community Forum, Surveys, and Gong calls, in one place. We use this feedback to build a custom ML model for each customer, and enable analysis like comparing cohorts, and detecting anomalies on feedback on top of it. 

Our customers include companies like Vimeo, Canva, Descript, Notion, Strava, The Browser Company, Loom, and several other Product Led Growth decacorns and F500 companies.

We are backed by Kleiner Perkins, Sequoia Capital India, and Unusual Ventures.

Read more about our team, core values, and operating principles - here. 

Role Overview:

We are looking for a hands‑on Head of People Operations who will own the strategies and initiatives that empower our team to thrive in a high‑growth environment—while personally driving our hiring engine for Engineering, Product, and Design (EPD). You will act as the architect of our internal organisation, from talent planning and acquisition through performance management and culture building.

If you’re passionate about building exceptional teams, thrive on problem‑solving, and believe in creating a culture of excellence, we’d love to hear from you.

Read more about our team, core values, and operating principles - here. 

Reporting to: CTO
Location: Bengaluru, India
Mode: Hybrid / In‑Office

Key Responsibilities:

Talent Acquisition

1. Strategic Hiring Plan: Craft and execute our hiring strategy aligned with the product roadmap for Engineering, Product, and Design orgs.
2. Pipeline Building Programs: Build robust recruiting channels—outbound sourcing, referral engines, agency partnerships, employer branding, and community events—to attract top‑tier talent.
3. Full‑Cycle Recruiting Excellence: Personally drive end‑to‑end hiring for senior and niche engineering roles, partnering with stakeholders to design interviews and close candidates quickly.

People Operations

1. Drive Seamless Onboarding & Offboarding Experience: Partner with stakeholders to deliver lightweight, compliant onboarding that ramps new hires to productivity within 30 days and streamline off‑boarding to capture insights and cut regretted attrition.
2. Performance & Compensation: Formalise performance cycles and leveling guides while partnering with Finance to maintain transparent, competitive compensation bands.

Culture & Engagement

1. Recognition & Rituals: Launch engagement and recognition programs that foster candid feedback, transparency, and a culture of excellence.
2. Listening Loops: Run pulse surveys and listening sessions, turning insights into actionable programs that boost eNPS.
3. Compliance & Well‑being: Ensure adherence to Indian labour law, POSH, and SOC‑2 personnel controls, safeguarding our people and culture as we scale.

Skills and Qualifications:

• Experience: 6+ years recruiting top‑tier engineering & product talent in product‑led tech companies (Series A/B preferred).
• Talent Magnet: Proven ability to hire 50+ engineers per year while maintaining ≥ 80 % offer‑accept rate.
• Networked: Deep connections in the Indian tech ecosystem and experience managing external recruiting partners.
• Tooling: Fluency with modern TA tools (Greenhouse, LinkedIn) and HRIS suites.
• Data‑Driven: Comfortable slicing funnel data, setting KPIs, and iterating processes weekly.
• Stakeholder Savvy: Able to coach founders & EMs and influence decisions without formal authority.
• Compliance Aware: Working knowledge of Indian labour law, contractor vs. FTE nuances, and POSH guidelines.
• Communication: Exceptional written & verbal skills; you inspire, align, and drive action across teams.

Benefits and Perks:

• Autonomy & Ownership – Build the talent function the way you’ve always wanted.
• Competitive Compensation – Market‑leading salary plus meaningful early‑stage equity.
• Health Coverage – Comprehensive medical insurance for you and your family.
• Time Off – Generous vacation plus quarterly recharge days.
• Parental Leave – Paid maternity & paternity leave.

Equal Opportunities

We are an equal opportunity employer. We ensure that none of our employees or prospective employees receives less favourable treatment as a result of age, sex, disability, marital status, colour, race, religion or ethnic origin. Equally we aim to ensure that no such employee is disadvantaged by terms and conditions of employment which cannot be justified.