Principal Logistics Solutions Specialist

The Opportunity

The Principal Logistics Solutions Specialist is responsible for designing and delivering logistics solutions that align with client needs and business objectives. This role involves engaging with clients to understand their requirements, collaborating with cross-functional teams to develop optimal solutions, and presenting these solutions to clients.

Ideal candidate must possess knowledge of supply chains, logistics, exceptional communication skills, and proficiency in managing relationships with partners.

Responsibilities

• Support the sales team throughout the opportunity pipeline by understanding client requirements and crafting innovative logistics solutions to address their needs and challenges.
• Serve as the main point of contact for clients throughout the logistics solutioning process, ensuring effective communication and timely delivery of solutions.
• Collaborate with internal partners (e.g., sales, operations, IT) and external partners (e.g., third-party logistics providers, vendors) to develop tailored logistics solutions that meet client specifications and goals.
• Present logistics solutions to clients, clearly articulating the benefits, cost savings, and operational efficiencies of the proposed solutions.
• Lead the design and development of new logistics solutions that enhance the overall offering and performance of the logistics network.
• Work with cross-functional teams on large-scale initiatives, coordinating logistics to ensure successful project integration.
• Manage relationships with vendors and suppliers, ensuring that turnaround times, quality standards, and cost expectations are met.
• Conduct in-depth market research to stay informed about the latest trends, industry standard processes, and emerging technologies in logistics.
• Apply market insights to design innovative logistics solutions that are competitive, efficient, and aligned with client needs.

Requirements

• Bachelor’s degree in Logistics, Supply Chain Management, or related field. Certifications in logistics or project management (e.g., PMP, APICS, Six Sigma) are a plus.
• Prefer 5+ years in logistics or supply chain management, incl. 2 years in customer-facing role.
• Strong understanding of logistics systems (TMS, WMS, ERP) and technologies.
• Outstanding communication and presentation skills, with the ability to explain complex solutions in a clear, customer-centric way.
• Proven experience managing relationships with third-party logistics providers and vendors to ensure the successful delivery of solutions.
• Strong commercial awareness and understanding of cost and margin dynamics with the ability to identify cost-saving opportunities and evaluate financial impacts of logistics decisions.
• Excellent organizational skills and initiative with the ability to manage multiple projects simultaneously and ensure on-time, within-budget delivery of solutions.

About ESW

Our purpose is simple: to create moments that matter between people and the brands they cherish. We enable brands to expand their global reach, facilitating simple and seamless ecommerce experiences for consumers worldwide. Through our integration solutions, we deliver a complete international checkout experience, including local duties, taxes, fulfilment, delivery management, and global returns and payment processing capabilities.

Guided by our values—Own It, Champion Simplicity, Win as One, and Debate then Commit—we strive to foster innovation, accountability, and teamwork, creating solutions that inspire trust and drive impactful results.

Why join us?

• Competitive salary and benefits: Your financial well being is important to us. Join ESW and experience the satisfaction of being rewarded for your hard work, dedication and commitment.
• Professional and personal development: Find your spark and leave your mark. We will ensure your talent is nurtured and cultivated for growth and success throughout your career with ESW.
• Hybrid Working: Our Hybrid Working Model empowers you to embrace the flexibility of hybrid working and enjoy the best of office and remote work.
• Diversity, Belonging & Inclusion: When we win, we win together. You'll be part of a culture that values every individual for who they are, fostering an environment where uniqueness is encouraged.

ESW is an equal opportunity employer, and we’re proud of our ongoing efforts to foster diversity, equity, & inclusion in the workplace. Individuals seeking employment and employees at ESW are considered without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, disability, military or veteran status, or any other characteristic protected by applicable law.

If you require any reasonable accommodations or adjustments throughout the hiring process, please let us know. We are dedicated to ensuring equal access and opportunity for all candidates.

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