Job Application for Senior IT Systems Engineer at ExtraHop

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At ExtraHop, we're on a mission to help organizations achieve complete visibility, real-time threat detection, and proactive security through cutting-edge network detection and response (NDR) technology. Our NDR product is a market leader, providing our customers with the ability to detect, investigate, and respond to threats faster than ever before.

We’re proud of the work we do and the recognition we’ve received, including our recent Gartner Peer Insights award, which reflects the trust and satisfaction our customers have in our solutions.

If you're passionate about innovation, dedicated to protecting digital infrastructures, and ready to make a real impact, we invite you to join our team and help us shape the future of cybersecurity.

Position Summary

We’re looking for a Senior IT Systems Engineer who thrives on designing scalable infrastructure, solving operational challenges, and enabling team success. This role plays a critical part in building and supporting ExtraHop’s hybrid and cloud-native environments. As part of the ExtraHop IT team, you’ll own and enhance core systems and services that power internal operations and support end-user needs across the organization.

You’ll apply both strategic thinking and hands-on expertise to system design, incident response, automation, and platform optimization. In this role, you'll help set the standards for reliability, security, and operational efficiency while mentoring peers and contributing to a culture of learning and collaboration.

Key Responsibilities

System Engineering & Reliability: Ensure availability and performance of critical infrastructure and services through well-designed systems, active monitoring and response, and participation in an on-call rotation.
Architecture & Design: Design and implement resilient, scalable hybrid/multi-cloud solutions, with a focus on automation, security, and long-term maintainability.
Automation & Scripting: Develop and maintain automation tools and scripts to streamline system operations and reduce manual overhead—primarily using Shell and Python.

Stakeholder & Executive Management: Serve as a technical touch point for stakeholders and executives as needed, maintaining the right level of depth for the given conversation to bring them along.

Documentation & Knowledge Sharing: Create and maintain technical documentation, design diagrams, and runbooks. Support knowledge transfer and cross-training within the team.
Security & Compliance: Apply a security-first mindset to system administration tasks. Assist in enforcing access controls, auditing, and patching.
Mentorship & Collaboration: Support junior engineers through coaching and peer review. Act as a technical resource to cross-functional partners and contribute to architectural discussions.

Required Qualifications

8+ years of experience in Linux, Unix, and/or Windows systems engineering or administration.
Strong scripting skills with Shell (Bash) and Python; experience automating routine tasks.
Proven experience working with cloud platforms (AWS, Azure, or GCP) and hybrid infrastructures.
Familiarity with monitoring tools and logging frameworks (e.g., Prometheus, Grafana, ELK).
Solid understanding of networking and application protocols: TCP/IP, DNS, HTTP, SSH, TLS.
Experience with virtualization and containerization technologies (e.g., KVM, Docker).
Experience with configuration management tools (e.g., Ansible, Puppet, or Chef).
Comfort with distributed version control (e.g. Git) and collaborative workflows.
Strong problem-solving, troubleshooting, and decision-making skills.

Preferred Qualifications

Experience with infrastructure-as-code and CI/CD tools.
Knowledge of secondary protocols (UDP, SNMP, SMTP, NTP).
Experience with firewalls, VPNs, and security appliance configuration.
Familiarity with ExtraHop products or similar observability tools.
Contribution to internal tools or in-house IT automation systems.

The base salary range for this position is 130,000 - 160,000 + bonus + benefits

ABOUT EXTRAHOP

ExtraHop is the cybersecurity partner enterprises trust to reveal the unknown and unmask the attack. We’re on a mission to protect and propagate trust by revealing the cybertruth, and we partner with every customer, every day, to uncover it. Our Reveal(x) 360 platform is the only network detection and response solution delivering the 360-degree visibility needed to see everything on the network. When organizations have full network transparency with ExtraHop, they can see more, know more, and stop more cyberattacks.

ExtraHop is recognized by leading organizations for both its innovation in the market and its commitment to building a world-class team. We’ve been recognized as a “Customer’s Choice” by Gartner Peer Insights™ Voice of the Customer, and as a Leader in the Forrester Wave®: Network Analysis and Visibility, Q2 2023. ExtraHop has won AI Breakthrough Awards four times (2018-2020, 2023) and our Channel Partner program has received a 5-star rating from CRN for our 2023 Partner Program Guide. Our flagship product, Reveal(x), has received numerous accolades, including a 2022 Edison Award for Cybersecurity.

Employees' wellbeing is top of mind for the ExtraHop team. Employees and their families will have the option to participate in the following benefits:

Health, Dental, and Vision Benefits
Flexible PTO, Sick Time Prorated Based on Date of Hire, and All Federal Holidays (US Only) + 3 Days of Paid Volunteer Time
Non-Commissioned Positions may be eligible to participate in the Annual Discretionary Bonus Plan
FSA and Dependent Care Accounts + EAP, where applicable
Educational Reimbursement
401k with Employer Match or Pension where applicable
Pet Insurance (US Only)
Parental Leave (US Only)
Hybrid and Remote Work Model

*Candidates should note that the Company may modify reporting relationships, job titles and compensation, including commissions and benefits, from time to time at its sole discretion, as it deems necessary, with or without prior notice.

We are intentional about our culture, diversity, and inclusion, and we welcome everyone to come ready to participate in contributing to this truly unique environment. At ExtraHop, we believe that the best products, services, and companies are built by strong teams that include a diversity of backgrounds, perspectives, ideas, and experiences. We are committed to supporting and enabling growth and opportunity for every employee at every level. This is the foundation of our success.

We are equally committed to equal employment opportunity, and it is foundational to how we recruit and hire our talented team. Employment is determined based upon capabilities and qualifications without discrimination on the basis of race, color, religion, sex, gender identification and expression, marital status, military status, pregnancy (including but not limited to potential pregnancy and pregnancy-related conditions), sexual orientation, age , national origin, ancestry, citizenship or immigration status, disability ,, genetic information, or any other protected class as established by law.

Our people are our most important competitive advantage, leading the charge cyber criminals and insider threats.

Ready to join us? #Extrahop #Security #NDR #informationsecurity #cybersecurity #cloudsecurity #infosec #LI-Remote

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