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Maintenance Team Lead

Frazeysburg, OH, United States

Fanatics Commerce is the global leader in licensed sports merchandise, operating a vertically integrated platform that designs, manufactures, and delivers officially licensed apparel, jerseys, headwear, and collectibles for major leagues, teams, and events worldwide. With more than 900 e-commerce sites and a global omnichannel presence across digital, in-venue, and retail, Fanatics Commerce reaches fans in over 180 countries and powers official fan experiences for many of the world's most iconic sports properties.

At Fanatics, we bring our BOLD Leadership Principles to life every day - building championship teams, obsessing over fans, acting with entrepreneurial speed, and delivering with a determined and relentless mindset.

Facilities Lead

Fanatics Commerce is the global leader in licensed sports merchandise, operating a vertically integrated platform that designs, manufactures, and delivers officially licensed apparel, jerseys, headwear, and collectibles for major leagues, teams, and events worldwide. With more than 900 e-commerce sites and a global omnichannel presence across digital, in-venue, and retail, Fanatics Commerce reaches fans in over 180 countries and powers official fan experiences for many of the world's most iconic sports properties.

At Fanatics, we bring our BOLD Leadership Principles to life every day—building championship teams, obsessing over fans, acting with limitless entrepreneurial spirit, and delivering with a determined and relentless mindset.

As we continue to scale our global platform, the Facilities Lead will play a critical role in ensuring the reliable operation and maintenance of Fulfillment and Manufacturing Centers.

ROLE OVERVIEW

The Facilities Lead is critical to the smooth operation of our Fulfillment and Manufacturing Centers, responsible for ensuring the proper function and upkeep of facility systems, automation and manufacturing equipment, material handling assets, housekeeping, and grounds. Reporting to the Facilities Manager and Supervisor, this role serves as a strategic partner to the Operations Team — performing advanced troubleshooting, repair, and preventive maintenance to maximize site performance and safety. The Facilities Lead delivers business and fan impact through BOLD leadership and execution excellence, leveraging data, automation, and AI-enabled insights.

HOW WILL YOU DRIVE IMPACT

Success is measured by the ability to deliver results through BOLD capabilities and measurable outcomes.

Team & Leadership Impact (Build Championship Teams)

  • Attend daily production meetings as needed, acting as a key liaison between the Facilities and Operations teams to surface and resolve maintenance-related opportunities.
  • Support and mentor Facility Technicians in diagnosing complex mechanical and electrical problems, building team capability through hands-on guidance and knowledge transfer.
  • Communicate issues effectively to team members and the operational team, ensuring transparency and swift resolution across functions.

Fan & Customer Impact (Obsessed with Fans)

  • Ensure the uninterrupted operation of Fulfillment and Manufacturing Center assets so that fan orders are fulfilled accurately and on time.
  • Maintain facility and equipment standards that support a safe, efficient environment enabling the operations team to deliver a best-in-class fan experience.
  • Uphold grounds and building integrity to sustain a productive, professional facility that reflects the Fanatics standard of excellence.
  • Execute work orders and repairs in accordance with company procedures, directly protecting the site's ability to meet fan demand at scale.

Innovation & Problem Solving (Limitless Entrepreneurial Spirit)

  • Learn and utilize applicable software platforms including CMMS systems and graphical interfaces to modernize and streamline maintenance workflows.
  • Apply advanced troubleshooting on Motor Control problems involving Programmable Logic Controllers (PLCs), Variable Frequency Drives (VFDs), Soft Starts, Servo Drives, and External I/O Devices.
  • Leverage technical drawings — including blueprints and electrical/mechanical schematics — alongside diagnostic tools such as multi-meters and laptops to solve complex equipment challenges.
  • Identify and pursue continuous improvement opportunities in preventive maintenance practices across conveyor, manufacturing, and building equipment.

Ownership & Execution (Determined & Relentless Mindset)

  • Ensure completion of work orders, repairs, preventive maintenance, and records retention in strict accordance with company procedures, standards, and safety requirements.
  • Perform preventive maintenance and repairs on conveyor equipment, manufacturing equipment, grounds, building systems, and Powered Industrial Trucks (PIT).
  • Work independently and with minimal supervision, including in non-climate-controlled environments and at heights using ladders and aerial lifts, while safely lifting up to 50 lbs.
  • Adhere to all department and company standards, operating procedures, and safety requirements, and complete additional tasks as requested by site leadership.

AI & DIGITAL CAPABILITY

We are building a future-ready organization. This role is expected to:

  • Apply AI and technology to improve efficiency, quality, and outcomes
  • Use data and digital tools to inform decisions and enhance performance
  • Demonstrate curiosity and adaptability in adopting new technologies and ways of working
  • Contribute to a culture of innovation and continuous improvement

CAPABILITIES & EXPERIENCE YOU BRING

Required Qualifications:

  • Minimum 5 years of related experience or education in Material Handling Equipment (conveyors and sortation equipment), manufacturing, mechanical troubleshooting, maintenance, and/or installation.
  • Advanced mechanical troubleshooting skills with demonstrated ability to diagnose and resolve complex equipment failures.
  • Advanced electrical troubleshooting proficiency and working knowledge of NEC compliance requirements.
  • Advanced Motor Controls troubleshooting, including PLCs, VFDs, Soft Starts, Servo Drives, and External I/O Devices.
  • Advanced fabrication skillset with the ability to support repairs and modifications across a range of facility assets.
  • Proficiency in MS Office and ability to learn and utilize CMMS systems and other applicable software platforms.
  • Ability to work independently, follow oral and written instructions, and communicate clearly with both technical and operational team members.

Education:

High School Diploma or equivalent required.

WORK LOCATION

On-site: Your work location will be onsite in Frazeysburg, OH.

At Fanatics, we operate with a BOLD mindset—We Build Championship Teams, we're Obsessed with Fans, we embrace a Limitless Entrepreneurial Spirit, and we approach every challenge with a Determined & Relentless Mindset. If you're ready to contribute to a dynamic, fast-paced environment that thrives on collaboration and growth, we want you to be part of our team.

At Fanatics, we operate with a BOLD mindset - We Build Championship Teams, we’re Obsessed with Fans, we embrace a Limitless Entrepreneurial Spirit, and we approach every challenge with a Determined and Relentless Mindset. If you’re ready to contribute to a dynamic, fast-paced environment that thrives on collaboration and growth, we want you to be part of our team.

ABOUT US
Fanatics is building a leading global digital sports platform. We ignite the passions of global sports fans and maximize the presence and reach for our hundreds of sports partners globally by offering products and services across Fanatics Commerce, Fanatics Collectibles, and Fanatics Betting & Gaming, allowing sports fans to Buy, Collect, and Bet. Through the Fanatics platform, sports fans can buy licensed fan gear, jerseys, lifestyle and streetwear products, headwear, and hardgoods; collect physical and digital trading cards, sports memorabilia, and other digital assets; and bet as the company builds its Sportsbook and iGaming platform. Fanatics has an established database of over 100 million global sports fans; a global partner network with approximately 900 sports properties, including major national and international professional sports leagues, players associations, teams, colleges, college conferences and retail partners, 2,500 athletes and celebrities, and 200 exclusive athletes; and over 2,000 retail locations, including its Lids retail stores. Our more than 22,000 employees are committed to relentlessly enhancing the fan experience and delighting sports fans globally.

ABOUT THE TEAM
Fanatics Commerce is a leading designer, manufacturer, and seller of licensed fan gear, jerseys, lifestyle and streetwear products, headwear, and hardgoods. It operates a vertically-integrated platform of digital and physical capabilities for leading sports leagues, teams, colleges, and associations globally – as well as its flagship site, www.fanatics.com.

Fanatics Commerce has a broad range of online, sports venue, and vertical apparel partnerships worldwide, including comprehensive partnerships with leading leagues, teams, colleges, and sports organizations across the world—including the NFL, NBA, MLB, NHL, MLS, Formula 1, and Australian Football League (AFL); the Dallas Cowboys, Golden State Warriors, Paris Saint-Germain, Chelsea FC, and Tokyo Giants; the University of Notre Dame, University of Alabama, and University of Texas; the International Olympic Committee (IOC), England Rugby, and the Union of European Football Associations (UEFA).

At Fanatics Commerce, we infuse our BOLD Leadership Principles in everything we do:
· Build Championship Teams
· Obsessed with Fans
· Limitless Entrepreneurial Spirit
· Determined and Relentless Mindset

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