
Property Tax Specialist
First National Bank of America's Loan Servicing Team is looking for a professional and highly organized Property Tax Specialist to join the Team. This role ensures accurate and timely disbursement of tax escrow funds and compliance with all regulatory guidelines. The Property Tax Specialist will work with tax authorities to accurately disburse borrower funds to obtain any discounts available while providing exceptional service. The successful candidate will be analytical and motivated by deadlines to strive to complete work with time to spare. The Property Tax Specialist will also have an eye for detail, problem-solving abilities, a capability to multi-task and prioritize, and strong written and oral communication skills.
Monday - Friday
8:00 AM - 5:00 PM
40 hours/week
Location: On-site at our Lansing, Michigan office
Responsibilities:
- Ensure prompt and accurate data entry of tax set up and tax bills into servicing software
- Punctual disbursement of escrow funds to tax authorities and home owner associations (HOAs)
- Prepare and mail letters to meet compliance requirements
- Timely follow up on customer calls, emails, and faxes
- Analyze and monitor escrow accounts
Qualifications:
- Strong communication skills (telephone, e-mail, and in-person)
- Ability to work independently with excellent attention to detail and follow-through
- Proficient use of Microsoft Word, Excel, and Outlook
- Well versed in Internet search tools to gather data and create payments
- Escrow, Tax, accounting, accounts payable, or financial background beneficial, but not required
- Bilingual communication, in Spanish or Portuguese, desired, but not required
Employee benefits
- Medical – Multiple plans to choose from including HSA and traditional. Premiums as low as $0.00
- Dental – Premiums as low as $0.00
- Vision – Low premium Plan
- Discounted childcare
- Pet Insurance
- Paid Time Off (PTO)
- 401k with employer match
- Adjustable desks that can be raised or lowered to sit or stand
At First National Bank of America, we are looking for exceptional individuals with a "servant's heart" or a natural humility that recognizes the importance of prioritizing others' needs. We celebrate and acknowledge efforts that exceed expectations, whether it's delivering added value to customers or supporting colleagues. Just as interest compounds over time, the little things we do can make a substantial difference.
First National Bank of America recognizes that the quality of our people is the foundation for our success. Attracting exceptional individuals who value a challenging work environment that rewards the contributions of its people is the cornerstone of our hiring philosophy.
Note: These statements are intended to describe the general nature and level of work involved for this job. It is not an exhaustive list of all responsibilities, duties, and skills required for this job.
First National Bank of America is an Equal Opportunity Employer.
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