Job Application for Scrum Master at First National Bank of America

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First National Bank of America is adding a Scrum Master to the growing IT Team. The Scrum Master will serve as a servant-leader and coach for one or more Scrum teams, enabling them to self-organize, remove impediments, and deliver high-quality work that supports our technology-driven lending platform. This role will work closely with product owners and stakeholders to ensure clear priorities and transparency throughout the development lifecycle. This is a 100% onsite role based in East Lansing, MI.

Responsibilities:

Facilitate all core Scrum ceremonies: sprint planning, daily stand-ups, sprint reviews, and retrospectives
Coach and mentor teams in the adoption and ongoing improvement of Scrum practices
Partner with Product Owners to ensure well-groomed and prioritized backlogs
Track and report on sprint metrics such as velocity, burn-down charts, and impediment trends
Foster a culture of continuous improvement and team accountability
Maintain team spaces in Jira and Confluence, ensuring transparency and alignment
Support Agile-related knowledge sharing and maturity across technical and business teams
Collaborate with cross-functional engineering and lending product teams to deliver high-impact technology

Qualifications:

3–5 years experience as a Scrum Master in a professional Agile environment
Deep understanding of the Scrum framework, values, and servant-leadership approach
Strong hands-on experience with Jira, Confluence, and SharePoint
Excellent facilitation, coaching, and interpersonal skills
Scrum Master certification (e.g., CSM, PSM I) preferred
Experience in fintech, banking technology, or real estate lending systems is a plus

Employee benefits

Medical – Multiple plans to choose from including HSA and traditional. Premiums as low as $0.00
Dental – Premiums as low as $0.00
Vision – Low premium Plan
Discounted childcare
Pet Insurance
Paid Time Off (PTO)
401k with employer match
Adjustable desks that can be raised or lowered to sit or stand

At First National Bank of America, we are looking for exceptional individuals with a "servant's heart" or a natural humility that recognizes the importance of prioritizing others' needs. We celebrate and acknowledge efforts that exceed expectations, whether it's delivering added value to customers or supporting colleagues. Just as interest compounds over time, the little things we do can make a substantial difference.

First National Bank of America recognizes that the quality of our people is the foundation for our success. Attracting exceptional individuals who value a challenging work environment that rewards the contributions of its people is the cornerstone of our hiring philosophy.

Note: These statements are intended to describe the general nature and level of work involved for this job. It is not an exhaustive list of all responsibilities, duties, and skills required for this job.

First National Bank of America is an Equal Opportunity Employer.

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Scrum Master

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