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Localization Program Manager

London

We’re very proud of our achievements:

In July, we secured a $200M investment led by General Atlantic to help revolutionise women’s health, and became the first purely digital consumer women’s health app to achieve unicorn status! 🦄

We’ve had 380M+ downloads, have almost 70M monthly users, are #1 by installs in the iOS Health category, hit 4.9 stars on the App Store (3M+ reviews), are backed by 9 VCs, had a 40% revenue increase last year, and topped a valuation of $1B.

We’re a growing, ambitious HealthTech business building the essential digital health partner of tomorrow to empower women, girls, and people who menstruate with the knowledge and support they need to stay well and live better.

Our cycle, ovulation and pregnancy tracking, educational content and anonymised community platform have been trusted for years by millions to help them feel more in control of their health every day.

Now, we’re harnessing the power of data analytics and AI to build a smarter future, one where we all know our bodies better, with an aim to become the essential health partner to women worldwide.

The Job

The needs of the user is everything to us, and how those needs are served falls under our Product teams.

They’re fact-finders.

They’re builders.

They’re ideators of easy to use, information rich resources across our whole platform who - along with Analytics teams - get to the ‘why’ in order to create unrivaled user experiences.

We are seeking a skilled Localization Program Manager to lead and drive localization efforts at Flo. In this role, you’ll collaborate with key teams such as Marketing, Product, Engineering, and Analytics to integrate localization into the product development cycle and ensure timely, high-quality releases across multiple languages. You will build and maintain a localization roadmap, identify process improvements, and develop KPIs to measure success. Experience in online localization, stakeholder management, and process optimization is key. The ideal candidate will be proactive, analytical, and able to work collaboratively in a fast-paced, global environment.

Your Experience

Must have:

  • Substantial localization experience in the online space and with building scalable solutions and processes from scratch;
  • Experience in revamping processes and workflows that allow for continuous localization and ongoing improvement in agile environments;
  • Outstanding stakeholder management and conflict-solving skills;
  • Proactive attitude and a sense of urgency;
  • Solution-driven thinking, acknowledges own mistakes and learns from them;
  • Ability to pivot from low-level detail to high-level view during both strategy, execution and problem-solving;
  • Strong analytical skills and high ability to interpret data;
  • Proficient knowledge and use of Jira, Figma, and Miro;
  • Must be able to work collaboratively and across cultures;
  • Exceptional organizational skills;
  • Excellent presentation, verbal and written communication and interpersonal skills.

Nice to have:

  • Experience in marketing localization, including lifecycle monetisation, product marketing, user acquisition, and SEO;
  • Experience working with third-party vendors and contractors.

What you'll be doing

You'll be responsible for:

  • Lead a successful localization program by working cross-functionally with key stakeholders in the Marketing, Design, Product, Content, Growth, Engineering and Analytics teams, ensuring that localization planning is an integral part of the product development cycle;
  • Build and maintain a localization roadmap that reflects dependencies on cross-functional collaboration and ensures timely release of localization of key features and initiatives across Flo languages;
  • Partner with Localization team members and external resources focused on translation delivery and language quality management to deliver an efficient localization program aligned with business goals;
  • Identify opportunities for process improvements focused on scale and internationalization best practice in collaboration with Internationalization team and Operational hubs;
  • Develop success metrics and KPIs to measure program effectiveness;
  • Collaborate with Analytics to identify and develop key metrics and KPIs to measure the impact of localization, as well as report and present regularly to key stakeholders on results that are relevant to their part of the business;
  • Advocate for Localization to be part of all Product-defining decisions and drive awareness on localization best practices across the business.

#LI-YY1 #LI-Hybrid 

Salary Range - per year

£73,000 - £88,000 GBP

Ranges may vary depending on your skills, competencies and experience.

Reward

People perform better when they’re happy, paid well, looked after and supported. 

On top of competitive salaries, Flo's employees have access to:

  • A flexible working environment with the opportunity to come into the office and work from home
  • Company equity grants through Flo’s Employee Share Option Plan (ESOP)
  • Paid holiday and sick leave 
  • Fully paid female health and sick leave, in addition to holiday and regular sick leave
  • Workations - an opportunity to work abroad for two months a year
  • Six months paid maternity leave, and one months paid paternity leave (subject to qualifying conditions) inclusive of same-sex and adoptive parents
  • Career growth, progression, and learning development resources
  • Annual salary reviews
  • Unlimited free premium Flo subscriptions
  • A whole host of other benefits (health/pension/social schemes)

 

Our Culture

We’re problem solvers, we’re adaptable, we’re empathy driven and results led. 

People here like working in a fast-paced, multi-national, multi-cultural and ever changing environment. Everyone has an impact on a powerful mission, and is happy to roll their sleeves up to ideate solutions and put them in place. Being part of a  growing business means that sometimes it's not easy and we work hard, but our mission is always at the forefront of what we do. 

Diversity, Equity and Inclusion

The strength of our workforce is in the diverse backgrounds of our employees, and Flo is committed to applying its equal opportunities policy at all stages of recruitment and selection. This means recruitment and selection of talent into Flo Health companies is only based on individual merit and qualifications directly related to professional competence. Shortlisting, interviewing, and selection will always be carried out without regard to gender identity or expression, sexual orientation, marital or civil partnership status, color, race, nationality, ethnic or national origins, religion or beliefs, ancestry, age, veteran status, mental or physical disability, medical condition, pregnancy or maternity status, trade union membership, or any other protected characteristics.

By applying for the above role, you confirm that you have reviewed our privacy notice for job applicants: https://flo.health/privacy-policy-for-job-applicants 

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