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AI & Automation Business Partner

London

400M+ downloads. 75M+ monthly users. A decade of building – and we’re still accelerating.

Flo is the world’s #1 health app on a mission to build a better future for female health. Backed by a $200M investment led by General Atlantic, we became the first product of our kind to reach a $1B valuation in 2024 – and we’re not slowing down.

With 6M paid subscribers and the highest-rated experience in the App Store’s health category, we’ve spent 10 years earning trust at scale. Now, we’re building the next generation of digital health – AI-powered, privacy-first, clinically backed – to help our users know their body better.

The job

This is a unique hybrid role for a pragmatic AI/Automation Engineer and a strategic partner. You will be responsible for identifying high-impact opportunities and deploying advanced AI-powered solutions that drive efficiency across the company. Your mission is to embed modern AI and automation tools into our daily operations, transforming workflows for our non-technical teams, from foundational integrations to complex, custom-engineered solutions.

We’re looking for someone with practical experience applying GenAI tools to real business problems. This is a hands-on role where you will own the entire process from identifying a pain point to designing, building, and delivering robust, scalable solutions.

Your Experience

Qualifications:

  • 2-3 years of hands-on experience designing, developing, and implementing production-ready GenAI and automation solutions in a business context.
  • Expert-level, hands-on experience building solutions with low/no-code platforms (e.g., Zapier, Make, n8n) and proven proficiency in scripting/programming languages (e.g., Python) for building custom logic, complex data pipelines, and robust integrations.
  • Proven experience creating LLM-backed solutions or tools, demonstrating strong prompt engineering skills and an understanding of model selection and evaluation.
  • Direct experience working with REST APIs to connect different business systems, and comfortable with setting up necessary technical infrastructure (e.g., API keys, authentication, simple deployment environments).
  • Experience partnering with business teams to translate pain points into technical requirements and deliver solutions.
  • Excellent communication and presentation skills, with a demonstrated ability to simplify complex technical concepts for non-technical audiences.
  • A strong background in change management or technology adoption.
  • Bachelor's degree in computer science, engineering, information systems, or a related technical field.

Ideal Candidate

You're both technically savvy and people-oriented. You are a proactive problem-solver who can identify opportunities and autonomously build and deploy complex solutions, motivated by tangible, real-world impact. You're excited about the potential of AI to transform work but are pragmatic about implementation. You are an excellent translator between technical and non-technical worlds, but you understand that true adoption comes from delivering tools that provide obvious value and are technically robust.

What you'll be doing

You'll be responsible for:

  • Partnering with non-technical departments to identify operational pain points and high-impact automation opportunities.
  • Design, build, and deploy high-impact AI-powered solutions and automations using a mix of low-code platforms, APIs, and custom code/scripting for more complex workflows.
  • Own the full lifecycle of these internal solutions, from initial prototype and stakeholder feedback to technical implementation, deployment, and driving adoption.
  • Support the AI Governance process, advising on tool suitability and ensuring responsible AI adoption.
  • Lead demonstrations, workshops, and training sessions to build confidence and drive adoption of the tools you create.
  • Continuously evaluate new models and technologies to identify opportunities for process improvements and innovation, including exploring and integrating cutting-edge open-source components and models where appropriate.
  • Serve as the primary liaison between business units and technical teams.
  • Advise departments on best-fit commercial AI models based on use case, highlighting strengths and weaknesses of tools like GPT-4o, Claude 3.7 Sonnet, Gemini, etc.
  • Develop and maintain automated metrics and tracking for AI/automation initiatives, connecting technical performance to key business outcomes.

Your success measures will be:

  • Delivery of automated solutions that measurably improve efficiency in targeted business processes.
  • Increased adoption rates of the tools and systems you build.
  • Positive feedback from department leaders on the utility and value of your solutions.
  • Development of reusable solution templates that can be deployed across multiple teams.
  • Implementation of robust tracking mechanisms to quantify the business impact and performance of deployed AI/automation solutions.

#LI-Hybrid #LI-LM12

How we work

We’re a mission-led, product-driven team. We move fast, stay focused and take ownership – from brief to build to impact. Debate is encouraged. Decisions are shared. We care about craft, ship with purpose, and always raise the bar.

You’ll be working with people who take their work seriously, not themselves. It takes commitment, resilience, and the drive to keep going when things get tough. Because better health outcomes are worth it. 

What you'll get

We support impact with meaningful reward. Here’s what that looks like:

  • Competitive salary and annual reviews
  • Opportunity to participate in Flo’s performance incentive scheme
  • Paid holiday, sick leave, and female health leave
  • Enhanced parental leave and pay for maternity, paternity, same-sex and adoptive parents
  • Accelerated professional growth through world-changing work and learning support
  • Flexible office + home working, up to 2 months a year working abroad
  • 5-week fully paid sabbatical at 5-year Floversary
  • Flo Premium for friends & family, plus more health, pension and wellbeing perks

Diversity, equity and inclusion

Our strength is in our differences. At Flo, hiring is based on merit, skill and what you bring to the role – nothing else. We’re proud to be an equal opportunity employer, and we welcome applicants from all backgrounds, communities and identities. Read our privacy notice for job applicants.

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