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Business Analyst

Kraków, Poland

Our Vision

We believe in a world where travel companies can innovate freely, growing and accelerating their business, while delivering the experience travelers want and the change the industry needs.

FLYR is a technology company that unlocks freedom to innovate for the travel industry – eliminating legacy constraints to enable real-time decision making and create the experiences travelers seek. With FLYR, businesses are able to improve revenue performance and modernize the e-commerce experience through accurate forecasting, automation, and analytics.

Flight Itinerary (About The Role)

We're looking for a talented and experienced Business Analyst to join our team to help drive one of the largest and most unique airline transformation efforts the industry has ever seen.

You are a detail-oriented, tech-savvy Business Analyst comfortable working directly with FLYR's airline customers. You know how to map business requirements and coordinate efforts with external and internal stakeholders.

If you enjoy learning new, challenging domains while working with world-class colleagues, FLYR has what you seek.

What Your Journey Will Look Like (Responsibilities)

  • Work closely with development teams to ensure alignment between business requirements and technical solutions.
  • Working closely with Release Manager to ensure a smooth transition from QA to UAT testing 
  • Customer onsite support during UAT phase, providing regular training and upskill sessions to educate UAT testers on the system capabilities
  • Support testing activities, including test case development, execution, and defect management.
  • Provide ongoing support and guidance to stakeholders throughout the implementation lifecycle.
  • Collaborate with stakeholders across the organization to gather and analyze business requirements and ensure a value delivery addresses business needs
  • Conduct detailed analysis of existing business processes, systems, and data to identify opportunities for improvement. Map existing processes to our product capabilities.
  • Help define project scope, objectives, and deliverables in collaboration with project managers and technical teams.
  • Develop comprehensive business requirement documents, use cases, and functional specifications.
  • Facilitate workshops, meetings, and interviews to elicit requirements and gather stakeholder feedback.
  • Ready to travel 25% of the time to clients

What To Pack For This Trip (Qualifications)

  • Bachelor’s degree in Business Administration, Information Technology, or related field.
  • Proven experience as a Business Analyst, preferably in the airline or travel industry.
  • Strong analytical skills with the ability to translate business needs into actionable requirements.
  • Excellent communication and interpersonal skills, with the ability to effectively engage with stakeholders at all levels.
  • Solid understanding of software development lifecycle methodologies (e.g., Agile, Waterfall).
  • Experience with airline industry systems such as Global Distribution Systems (GDS). Passenger Service Systems (PSS), Departure Control Systems (DCS), or Revenue Management Systems (RMS) are a plus.

First-Class Amenities

  • Regular employment contract
  • Equity in Series D startup with high growth potential
  • Flexible working hours
  • Complimentary Breakfast/Lunch (in-office)
  • Sports card
  • Medical care
  • Life Insurance
  • Top-quality tech equipment
  • Annual educational fund
  • Linkedin Learning access
  • English classes
  • Many more!

 

Our Commitment to Equality

Here at FLYR, we’re committed to growing with intention, having our teams better reflect the world around us. We strive to create an environment of inclusion and even more importantly, belonging, where psychological safety, empathy, and human connection are at the center of our leadership principles. Not only does this enable us to create better products and have a better work environment, it’s good for the bottom line and it’s the right thing to do.
 
FLYR provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender identity, sex, sexual orientation, national origin, age, physical or mental disability, genetics, marital or veteran status. In addition to federal law requirements, FLYR complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company operates.
 

Privacy Policy

All applicants, including those based in California or the EU, are encouraged to review our Privacy and Cookie Policy.
 
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We take your privacy seriously and are committed to protecting your personal data in accordance with the General Data Protection Regulation (GDPR).

By submitting your application, you consent to FLYR using your personal data for recruiting and/or hiring purposes. Your data may be shared with relevant parties within FLYR to facilitate the recruitment process.

We will retain your personal data for a period of 3 years from the date you are no longer an active applicant. After this period, your data will be securely deleted, unless explicit permission is granted by you for us to retain it for a longer period.

You have the right to request access to, correction, erasure, or restriction of your personal data at any time. You may also withdraw your consent for us to process your data by contacting us at recruiting@flyr.com. However, please note that withdrawing your consent may affect our ability to consider you for future employment opportunities.

If you have any questions or concerns about our use of your personal data, please contact us at recruiting@flyr.com.