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HR Process Analyst (Contract)

Toronto, Ontario, Canada

About Flywheel 

Flywheel's suite of digital commerce solutions accelerate growth across all major digital marketplaces for the world's leading brands. We give clients access to near real-time performance measurement and improve sales, share, and profit. With teams across the Americas, Europe and APAC, we offer a career with real impact, endless growth opportunities and the support you need to be the best you can be.

The Opportunity 

We are looking for a proactive, detail-oriented Process Management Analyst for a 6-month engagement. You will be responsible for engineering, re-designing, mapping and documenting critical business processes that support our People roadmap. This role is ideal for someone with 1-2 years experience as a business analyst or similar project operations experience who is eager to take ownership, drive projects, and ensure process rigor. 

What you'll do:

  • Maintain and update the list of ongoing and upcoming initiatives; ensure key projects are tracked and prioritized. Identify areas where processes are needed and design workflows from initiation to completion. 
  • Interview stakeholders to understand current state processes as well as requirements for the “to-be” future state. Coordinate with cross-functional teams to gather requirements, clarify approval levels, and ensure all stakeholders are engaged. 
  • Drive process implementation by following up with responsible parties, completing documentation, and ensuring tasks are executed on time. 
  • Review existing processes and recommend improvements for efficiency and effectiveness. 
  • Provide regular updates to leadership on project status, risks, and milestones. 

Who you are:

  • You are naturally inclined to find the simplest path between two points; people are amazed at your high level of efficiency. 
  • Internship or previous experience as a Business Analyst, Project Coordinator, or similar operations role. 
  • Strong organizational and time management skills; able to juggle multiple priorities. Confident communicator who can ask questions, challenge assumptions, and map out complex processes. 
  • Demonstrated ability to work independently and as a “doer” who gets things done. 
  • Comfortable working with large data sets, particularly in MS Excel; experience with other analytic tools including Tableau, Power BI, etc.is helpful but certainly not required.  
  • Proficient in Microsoft Office Suite (Excel, PowerPoint, Word); experience with project management tools is a plus. 
  • Experience in a corporate or fast-paced environment is essential.  

Working at Flywheel

We are proud to offer all Flywheelers a competitive rewards package and unparalleled career growth opportunities and a supportive, fun and engaging culture.
  • We have office hubs across the globe where team members can go to feel productive, inspired, and connected to others - team members go into Hub Offices 3x a week
  • Flexible vacation time
  • Great learning and development opportunities
  • Benefits that help you live your best life
  • Parental leave and benefits
  • Volunteering opportunities
  • If you’re looking to connect with teammates on a topic of inclusion and identity, chances are there’s an ERG for that.
  • So you know: The hired candidate will be required to complete a background check
  • Learn more about us here: Life at Flywheel

The Interview Process:

Every role starts the same, an introductory call with someone from our Talent Acquisition team. We will be looking for company and values-fit as well as your professional experience; there may be some technical role-specific questions during this call.
 
Every role is different after the initial call, but you can expect to meet several people from the team 1:1 and there might be further skill assessments in the form of a Take Home Assignment/Case Study Presentation or Pair Programming/Live Coding exercise depending on the role. In your initial call, we will walk you through exactly what to expect the process to be.

Inclusive Workforce

Flywheel Commerce Network’s goal is to create a culture where all individuals of all backgrounds feel comfortable in bringing their authentic selves to work. We want all people to feel included and empowered to contribute fully to our vision and goals. Flywheel Commerce Network is an Equal Opportunity Employer and participates in E-Verify. All applicants will receive fair consideration for employment. We do not discriminate based upon race, color, religion, sex, sexual orientation, age, marital status, gender identity, national origin, disability, or any other applicable legally protected characteristics in the location in which the candidate is applying.

If you have any accessibility requirements that would make you more comfortable during the application and interview process, please let us know at recruitment@flywheeldigital.com so that we can support you.

For more information about what data we collect and how we use it, please refer to our Privacy Policy.
 
IMPORTANT ALERT: Please beware of fraudulent job communications from individuals falsely claiming to be from Flywheel. We've identified fraudulent activity through social media and messaging services purporting to be from Flywheel requesting payments for job- and recruitment-related expenses. Flywheel never asks candidates for personal information such as bank account data or tax IDs nor payments via social media or chat-based applications. Report suspected fraud to local authorities immediately. To learn more, click here.
 
Please note, we do not accept unsolicited resumes from 3rd party Recruitment Firms. 
 
#LI-HYBRID
 

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