Onboarding Fraud Strategy Analyst

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Who we are:

Welcoming, collaborative and having the opportunity to make an impact - is how our employees describe working here.  Galileo is a financial technology company that provides innovative and revolutionary software products and services that power some of the world's largest Fintechs. We are the only payments innovator that applies tech and engineering capabilities to empower Fintechs and financial institutions to unleash their full creativity to achieve their most inspired goals. Galileo leads its industry with superior fraud detection, security, decision-making analytics and regulatory compliance functionality combined with customized, responsive and flexible programs to accelerate the success of all payments companies and solve tomorrow's payments challenges today. We hire energetic and creative employees while providing them the opportunity to excel in their careers and make a difference for our clients. Learn more about us and why we work here at https://www.galileo-ft.com/working-at-galileo.

Onboarding Fraud Strategy

About the Role

We are seeking a talented and self-motivated Onboarding Fraud Strategy Analyst to join our Fraud Prevention team. Our candidate will be responsible for customers onboarding fraud strategy, CIP and KYC strategy implementation, identification and assessment of accounts. The candidate will be involved in robust onboarding controls determination, participating in internal fraud review calibrations.

Responsibilities and Duties

• Develop fraud 1st line program assessment methodology and approach.
• Perform deep dive into specific fraud events to perform root cause analysis to develop optimal fraud strategy and controls
• Provide actionable feedback and recommendations to improve fraud program resilience.
• Understanding of first party fraud assessment, methodologies and approach. Knowledge of Account Takeover practices and prevention.
• Record discrepancies between existing controls and the level of risk protection required, highlighting areas where enhancements are needed.
• Manages a workload of daily operational and administration activities.
• Supports fraud strategy implementations and analysis including participating in internal fraud reviews, reviewing baseline onboarding policy, proposing enhancement and partnering with banks for additional improvements.
• Follows operational procedures and runbooks and provides process improvements. Helps develop, maintain, and implement strategies to detect and prevent fraudulent activity.
• Conducts thorough reviews and inquiries on identified and suspicious accounts.
• Communicates significant fraud issues to Management and makes recommendations when weaknesses are identified.
• Participates in 24/7 on call rotation and fraud incident response.
• Works effectively across the organization to maximize company resources.
• Handle any special projects as assigned.

Qualifications

• 2-5 years of relevant fraud prevention experience in the financial services industry, including a working knowledge of industry standards as related to CIP, KYC, onboarding and financial transactions.
• Excellent time management and organizational skills.
• Proficiency in data analysis and data mining tools including Microsoft Excel and, preferably, experience with Splunk.
• Ability to analyze large data sets to identify suspicious card transactions or patterns.
• Basic proficiency in coding using Python, R or similar languages.
• Basic proficiency with SQL to pull out datasets for analysis.
• Ability to apply sound judgment, effectively solves problems, and determines fraudulent activity consistently.
• Excellent critical thinking and problem solving skills.
• Detail-oriented and data-oriented approach.
• Strong leadership, collaboration, influencing and organizational skills with attention to detail.
• Must be self-motivated with the ability to work independently or within a group under minimal daily direction.
• Accepts responsibility, ownership, and accountability for work results.
• Ability to organize and prioritize workload.
• Ability to support 24/7 operations, including participating in on call rotations.
• Knowledge of industry fraud tools and vendors.

Galileo Financial Technologies provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion (including religious dress and grooming practices), sex (including pregnancy, childbirth and related medical conditions, breastfeeding, and conditions related to breastfeeding), gender, gender identity, gender expression, national origin, ancestry, age (40 or over), physical or medical disability, medical condition, marital status, registered domestic partner status, sexual orientation, genetic information, military and/or veteran status, or any other basis prohibited by applicable state or federal law.

The Company hires the best qualified candidate for the job, without regard to protected characteristics.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

New York applicants: Notice of Employee Rights

Galileo is committed to embracing diversity. As part of this commitment, Galileo offers reasonable accommodations to candidates with physical or mental disabilities. If you need accommodations to participate in the job application or interview process, please let your recruiter know or email accommodations@sofi.com.

Due to insurance coverage issues, we are unable to accommodate remote work from Hawaii or Alaska at this time.