Manager, Rewards and Systems

About Glia

Our award-winning technology powers conversations with customers for some of the world’s largest enterprises. We believe that combining the human touch with technology is the best way to create amazing customer experiences. When human abilities such as problem-solving, creative thinking and relationship building are enhanced with technology... magical moments happen.

The Role

The Total Rewards&Systems Leader will be a passionate advisor and partner within the Glia business, focused on technical solutions that will drive efficiency and prepare the People Team for the scaleup and contribute to a more productive, agile, and profitable business.
You will be a strategic and data-driven partner for Glia’s People teams to implement and drive their people-based tech initiatives to achieve both business and HR strategies. This role will partner primarily with the People, Talent, Compliance, IT, Finance, and Legal teams and work closely together with the global People team.

Responsibilities 

• Lead new tools and processes implementations and suggest new ways to improve  People and Talent operations function by eliminating manual work and replacing it with automation, integrations and a more systematic approach.  
• Own the compensation and benefits strategy for all company locations and action plans with local markets to ensure strategy implementation.
• Build strong, trusted relationships with stakeholders to create and execute organizational and people strategies.
• Continuously suggest ways to improve employee experience
• Work with People, Talent, Compliance, IT, Finance and Legal teams to build People policies and ensure compliance.
• Act as a partner to investigate and resolve complex issues.
• Ensure company-wide review cycles and other projects are executed with great data quality and documentation is executed with minimum effort and excellent accuracy.
• Collaborate with the Talent teams to continually improve the data quality and efficiency of Glia’s hiring process.
• Standardize reporting on employee trends and deliver action plans to the Executive Team that align with the business goals.
• Continuously build and improve people team processes, creating clear goals and monitoring success.

Qualifications 

• 5+  years of HR Systems& Rewards or relevant experience.
• Experience working in high-growth SaaS organizations and are comfortable balancing strategic and tactical responsibilities that come with scaling such companies.
• 2+ years of leadership experience and supporting/advising SVP/C  level Leaders.
• Experience supporting a remote team.
• You pride yourself on excellent verbal and written communication.
• You have a proven track record of building strong relationships across the business; you are a trusted advisor and partner.
• You're driven by creating measurable goals and never stop improving processes. In other words, you are an enthusiastic leader with a strong drive to create a positive work environment.
• At your core, you are a strategic thinker, problem solver and builder. 
• Bachelor's degree required.

Role Competencies

• Communication: Communicates complex issues clearly and credibly with widely varied audiences. Ensures appropriate individuals are informed
• Influence: Develops consensus and alignment on ideas and recommendations affecting own team or other teams. Facilitates discussions and gives consideration to a range of interests, opinions, possibilities and situational variables.
• Managing Programs and Projects: Initiates and/or manages major or complex projects. Engineers work processes. Gives direction to team members. Redirects the overall strategy, goal, or project as external and internal requirements change.
• Problem Solving: Anticipates problems. Creates innovative working methods to generate new ideas. Serves as a resource for problems affecting large-scale projects or systems.
• Process Excellence: Assesses the effectiveness of systems and current processes; streamlines standards and processes and develops innovative approaches to program development and implementation.
• Authentic Listening: Establishes reputation as a credible and trustworthy source for employees to voice concerns, and share anything that might be negatively impacting their competence and commitment on current goals and tasks. Identifies and responds to underlying attitudes or behavior patterns such as cultural norms and personality differences.
• Emotional Intelligence: Accepts constructive feedback and adapts leadership style/actions/behaviors. Creates a sense of well -being by taking an active interest in the opinions and ideas of others, and partnering in efforts to align. 

Benefits

• Competitive salary
• Professional development support  (trainings, courses, conferences, books, etc)
• Access to all the latest tools and equipment you’ll need
• Sports compensation, reimbursement for therapy, counseling sessions
• Team events: annual employee awards, internal hackathons, and a dozen cool events from cooking to the Glia olympic games :)
• Diversity: 25 countries represented
   

*Glia is an equal-opportunity employer. Glia does not discriminate against any employee or applicant because of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), or any other basis protected by law.

The Glia Talent Acquisition team is using only glia.com mailboxes for coordinating interviews, providing updates and sending documents. Our hiring process involves an introduction, and practical and team interviews, followed by a decision and offer. For more information, visit our Recruitment Privacy Notice page or contact our talent team via talent@glia.com

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