Senior Process Analyst

About Us at GoCardless

GoCardless is a global bank payment company. Over 100,000 businesses, from start-ups to household names, use GoCardless to collect and send payments through direct debit, real-time payments and open banking. 

GoCardless processes US$130bn+ of payments annually, across 30+ countries; helping customers collect and send both recurring and one-off payments, without the chasing, stress or expensive fees. We use AI-powered solutions to improve payment success and reduce fraud. And, with open banking connectivity to over 2,500 banks, we help our customers make faster, more informed decisions.

We are headquartered in the UK, with additional offices in Australia, France, Ireland, Latvia and the United States.

At GoCardless, we're all about supporting you! We’re committed to making our hiring process inclusive and accessible. If you need extra support or adjustments, reach out to your Talent Partner — we’re here to help! 

And remember: we don’t expect you to meet every single requirement. If you’re excited by this role, we encourage you to apply!

The role

You will report to the VP Financial Control and Enterprise Risk and will be responsible for optimising the efficiency of Finance operations and ensuring the ongoing effectiveness of controls. The role will deliver our Finance transformation objectives. The majority of your time will be allocated to mapping, re-designing and documenting processes and controls. You will collaborate closely with the process and control owners in Finance, but will leverage your expertise to limit the demands on their time. In conjunction with the Finance Senior Programme Manager, with whom you will comprise our Finance Transformation capability, you will be accountable for the implementation of process and control improvements, including automation provided by existing or new systems. Your work will require interaction with other teams across the business, but engagement will  predominantly be with the Financial Control, Billing & Credit, Procurement and Management Reporting teams.

What excites you:

• An opportunity to own performance improvement, enhance the operational effectiveness of Finance functions and lead a programme to provide assurance over control maturity. 
• The application of the know-how gained from a background in practice, consulting on Performance Improvement or Finance Transformation but with the opportunity to be responsible for implementing your recommendations. 
• Autonomy in setting a standard process methodology, and collaborating in setting transformation priorities.
• Identifying Finance function and related activities in need of improvement.
• Mapping existing processes and re-designing them to meet current and future business needs. 
• Engaging with Finance professionals to accurately document, improve and maintain policies and procedures.
• Identifying control weaknesses, and their remediation through the design and implementation of effective controls.
• Improving efficiency through the standardisation and automation of Finance activities.
• Working cross functionally and engaging with internal stakeholders at all levels.

What excites us: 

• A Performance Improvement, Finance Transformation, Internal control assurance or Operational Finance background in a Big 4 consultancy, joining straight from practice or having spent some time in industry.
• A solid understanding of Finance operations, processes and the role of IT systems e.g. ERPs. 
• A qualified accountant or someone highly proficient in financial and management accounting.
• You will be an expert in the application of financial control frameworks (e.g. SOX) and skilled in designing, implementing and testing the effectiveness of controls.
• Skilled in tackling big problems with a structured approach, incorporating infrastructure development, automation, designing customer-facing processes, and monitoring.
• You have excellent communication skills and are able to bring the cross-functional team with you as you develop and implement new processes and controls.
• Self sufficient and able to plan and prioritise work with minimal supervision.

Salary range: £55,680- £83,520

Base salary ranges are based on role, job level, location, and market data. Please note that whilst we strive to offer competitive compensation, our approach is to pay between the minimum and the mid-point (£55,680- £69,600) of the pay range until performance can be assessed in the role. Offers will take into account level of experience, interview assessment, budgets and parity between you and fellow employees at GoCardless doing similar work.

The Good Stuff!

• Wellbeing: Dedicated support and medical cover to keep you healthy.
• Work Away Scheme: Work from anywhere for up to 90 days in any 12-month period.
• Adaptive Working: Our hybrid model offers flexibility, with in-office days determined by your team.
• Equity: All permanently employed GeeCees get equity to share in our success.
• Parental leave: Tailored leave to support your life's great adventure.
• Time Off: Generous holidays, 3 volunteer days, and 4 wellness days annually.

Life at GoCardless

We're an organisation defined by our values; We start with why before we begin any project, to ensure it’s aligned with our mission. We make it happen, working with urgency and taking personal accountability for getting things done. We act with integrity, always. We care deeply about what we do and we know it's essential that we be humble whilst we do it. Our Values form part of the GoCardless DNA, and are used to not only help us nurture and develop our culture, but to deliver impactful work that will help us to achieve our vision.

Diversity & Inclusion

We’re building the payment network of the future, and to achieve our goal, we need a diverse team with a range of perspectives and experiences. As of July 2024, here’s where we stand:

• 45% identify as women 
• 23% identify as Black, Asian, Mixed, or Other 
• 10% identify as LGBTQIA+ 
• 9% identify as neurodiverse 
• 2% identify as disabled 

If you want to learn more, you can read about our Employee Resource Groups and objectives here as well as our latest D&I Report 

Sustainability at GoCardless

We’re committed to reducing our environmental impact and leaving a sustainable world for future generations. As co-founders of the Tech Zero coalition, we’re working towards a climate-positive future. Check out our sustainability action plan here. 

Find out more about Life at GoCardless via X, Instagram and LinkedIn.